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- Tasks: Lead shifts, train partners, and ensure an amazing customer experience.
- Company: Join Starbucks EMEA in Portsmouth, a leader in coffee culture.
- Benefits: Enjoy 28 days holiday, free drinks on shift, and career training.
- Other info: Great opportunities for career advancement in a fast-paced environment.
- Why this job: Be a part of a dynamic team and grow your leadership skills.
- Qualifications: Previous leadership experience in retail or hospitality is essential.
The predicted salary is between 25000 - 30000 £ per year.
Starbucks EMEA in Portsmouth is seeking an Assistant Manager to lead shifts, deliver outstanding commercial results, and ensure top-notch customer experience.
Responsibilities include:
- Training partners
- Managing key performance indicators
- Maintaining operational standards
The ideal candidate has previous leadership experience in a fast-paced retail or hospitality environment.
Perks include:
- 28 days holiday per year
- Free drinks on shift
- Extensive training opportunities for career growth
Shift Leader: Drive Customer Experience & Team Growth in Portsmouth employer: Starbucks EMEA
Contact Detail:
Starbucks EMEA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Leader: Drive Customer Experience & Team Growth in Portsmouth
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Starbucks EMEA. They can give you the inside scoop on what it’s really like to work there and might even refer you for the role.
✨Tip Number 2
Prepare for the interview by practising common questions related to leadership and customer experience. We recommend using the STAR method to structure your answers – it’ll help you showcase your skills effectively!
✨Tip Number 3
Show your passion for coffee and customer service! When you’re in the interview, share your favourite Starbucks drink and how you’d create a welcoming environment for customers. It’s all about that personal touch!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Shift Leader: Drive Customer Experience & Team Growth in Portsmouth
Some tips for your application 🫡
Show Your Leadership Skills: Make sure to highlight any previous leadership experience you have, especially in fast-paced environments like retail or hospitality. We want to see how you've motivated teams and driven results!
Focus on Customer Experience: Since this role is all about delivering outstanding customer experiences, share specific examples of how you've gone above and beyond for customers in your past roles. We love hearing about your passion for service!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that get straight to the heart of your qualifications and experiences. Less fluff, more substance!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Starbucks EMEA
✨Know Your Customer Experience
Make sure you understand what exceptional customer experience means to Starbucks. Be ready to share examples from your past roles where you’ve gone above and beyond to enhance customer satisfaction. This will show that you’re aligned with their values.
✨Showcase Your Leadership Skills
Prepare to discuss your previous leadership experiences in fast-paced environments. Think of specific situations where you successfully trained team members or improved team performance. Highlighting these experiences will demonstrate your capability to lead shifts effectively.
✨Familiarise Yourself with KPIs
Research key performance indicators relevant to the role, such as sales targets and customer feedback scores. Be prepared to discuss how you’ve managed or improved these metrics in your previous positions, showing that you can drive commercial results.
✨Emphasise Growth and Development
Starbucks values career growth, so be ready to talk about your own professional development. Share any training or courses you’ve undertaken and express your enthusiasm for the extensive training opportunities they offer. This shows you’re committed to growing with the company.