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- Tasks: Drive operational projects and support day-to-day activities at Starbucks.
- Company: Join the inclusive and inspiring team at Starbucks UK.
- Benefits: Enjoy 25 days holiday, flexible benefits, and free coffee weekly.
- Why this job: Make a real impact while developing your skills in a dynamic environment.
- Qualifications: Experience in operations within fast-paced retail or hospitality settings.
- Other info: Access comprehensive training and career growth opportunities.
The predicted salary is between 28800 - 43200 £ per year.
We’re looking for an operations specialist to join our team here at Starbucks UK. A place where you’re valued, challenged, and inspired. Where your voice is brewed into everything we do. At Starbucks, we’re all about you.
As part of this role, you’ll be responsible for driving critical operational projects through coordinating cross-functional teams, managing timelines and ensuring successful delivery of operational initiatives. You’ll also provide essential support for day-to-day operational activities and business-as-usual (BAU) processes making sure we provide consistency, compliance and smooth execution across all retail operations.
We’ll look to you to bring your previous experience of working in a central operations function in a fast-paced, multisite retail or hospitality business. You’ll have experience of delivering strategic projects that create measurable impact and accelerate growth and profitability.
We’re looking for someone who has mastered the art of planning and organisation, balancing multiple priorities and ensuring seamless execution of both strategic initiatives and BAU processes. You’ll have sharp analytical thinking with the ability to identify risks, solve problems and recommend improvements that enhance efficiency and partner experience.
- Creating, updating, and implementing forms and process documents that streamline operations and enhance cross-functional collaboration.
- Acting as the subject matter expert for systems, providing guidance, training, and troubleshooting support to stakeholders.
- Ensuring optimal system utilisation to improve efficiency, maintain data integrity, while driving enhancements and continuous improvement initiatives.
- Collaborating with cross-functional teams to deliver operational initiatives that elevate partner, customer, and business outcomes.
- Ensuring timely receipt and accurate transfer of critical information across functions to enable effective decision-making and execution.
- Building deep expertise in operational systems and leveraging this knowledge to identify risks, propose mitigation strategies, and strengthen stakeholder effectiveness.
- Developing and executing testing and implementation plans for products, programs, and system initiatives across multiple work streams.
- Gathering feedback and requirements from partners to recommend improvements in operational systems, ensuring ideas are considered and implemented where appropriate.
- Partnering with UK business operations teams to identify, benchmark, and share best practices that enhance operational performance.
- Supporting implementation across multiple work streams by creating comprehensive plans that enable regional rollout and effective market execution.
- Ensuring all communications and implementation tools meet operational standards and that retail operations procedures and processes are consistently followed.
- Maintaining robust operational system data and supporting processes to guarantee data integrity, ensuring timely and accurate adoption across relevant functions.
In return, we’ll offer you a competitive salary and benefits that include:
- 25 days holiday a year (plus Bank Holidays).
- Flexible benefits – in addition to the benefits listed here we’ll also provide you with an additional 4% to allow you to select the benefits that suit you.
- Life assurance and private medical insurance for yourself.
- Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself).
- Free bag of coffee each week and a 30% partner discounts on food, beverages, and merchandise.
- Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform.
- Subscription to Headspace.
- Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit).
- Bean stock options for all partners (own part of Starbucks!).
- A free 24/7 Employee Assistance Programme available to you and your family.
So, if you’re looking for a new opportunity, with us you’ll be welcomed, you’ll be challenged, you’ll be inspired. Here you’ll be heard. Because here, you’re a part of it all. Here you belong.
Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression.
operations specialist employer: Starbucks EMEA
Contact Detail:
Starbucks EMEA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land operations specialist
✨Tip Number 1
Network like a pro! Reach out to current or former Starbucks employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the operations specialist role. Personal connections can give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by diving deep into Starbucks' values and operational strategies. Think about how your past experiences align with their mission. We want you to show them that you’re not just a fit for the role, but also for the company culture!
✨Tip Number 3
Practice your problem-solving skills! Since the role involves identifying risks and proposing improvements, consider some real-life scenarios where you’ve successfully tackled challenges. Be ready to share these stories during your interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Starbucks family. Let’s get you brewing your career with us!
We think you need these skills to ace operations specialist
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the operations specialist role. Highlight your experience in managing operational projects and working with cross-functional teams, as this is what we’re really looking for!
Showcase Your Skills: Don’t forget to emphasise your planning and organisational skills. We want to see how you balance multiple priorities and ensure smooth execution of both strategic initiatives and day-to-day processes.
Be Data-Driven: Since analytical thinking is key for this role, include examples of how you've used data to identify risks and recommend improvements. This will show us that you can enhance efficiency and partner experience effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team at Starbucks!
How to prepare for a job interview at Starbucks EMEA
✨Know Your Operations Inside Out
Before the interview, dive deep into Starbucks' operational processes and systems. Familiarise yourself with their BAU activities and think about how your previous experience aligns with their needs. This will help you speak confidently about how you can contribute to their operational excellence.
✨Showcase Your Project Management Skills
Be ready to discuss specific projects you've managed in the past. Highlight your ability to coordinate cross-functional teams and manage timelines effectively. Use examples that demonstrate your strategic thinking and how you’ve delivered measurable results in a fast-paced environment.
✨Prepare for Problem-Solving Scenarios
Starbucks values analytical thinking and problem-solving skills. Prepare for situational questions where you might need to identify risks or propose improvements. Think of instances where you’ve successfully navigated challenges and how you can apply those experiences to enhance efficiency at Starbucks.
✨Emphasise Collaboration and Communication
Since the role involves working with various teams, be sure to highlight your collaboration skills. Share examples of how you’ve effectively communicated across functions to ensure smooth execution of initiatives. This will show that you understand the importance of teamwork in achieving operational success.
