Assistant Manager-Lead Teams, Drive KPIs & Guest Experience in London

Assistant Manager-Lead Teams, Drive KPIs & Guest Experience in London

London Full-Time 25000 - 32000 £ / year (est.) No working from home possible
Starbucks EMEA

At a Glance

  • Tasks: Lead shifts, manage KPIs, and create amazing customer experiences.
  • Company: Join Starbucks EMEA and be part of a global brand.
  • Benefits: Enjoy competitive pay, free drinks, discounts, and comprehensive training.
  • Other info: Be part of a vibrant team focused on growth and community.
  • Why this job: Make a difference in guest experiences while growing your career.
  • Qualifications: Retail or hospitality experience with strong leadership skills.

The predicted salary is between 25000 - 32000 £ per year.

Starbucks EMEA is seeking an Assistant Manager to help establish the brand's future while delivering outstanding customer experiences. You will lead shifts, manage KPIs, and ensure operational standards are met.

Previous experience in retail or hospitality is crucial, along with a focus on team leadership and commercial acumen.

This role offers a competitive starting salary, comprehensive training, and numerous perks including free drinks and discounts. Join our dynamic team and thrive in a culture focused on growth and community.

Assistant Manager-Lead Teams, Drive KPIs & Guest Experience in London employer: Starbucks EMEA

Starbucks EMEA is an exceptional employer that prioritises employee growth and community engagement, making it a fantastic place to work. With a competitive starting salary, comprehensive training, and unique perks like free drinks and discounts, you will thrive in a dynamic culture that values team leadership and outstanding customer experiences. Join us to be part of a brand that is not only focused on operational excellence but also on fostering a supportive and rewarding work environment.

Starbucks EMEA

Contact Details:

Starbucks EMEA Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Assistant Manager-Lead Teams, Drive KPIs & Guest Experience in London

Tip Number 1

Network like a pro! Reach out to current or former employees at Starbucks EMEA on LinkedIn. A friendly chat can give us insider info and maybe even a referral!

Tip Number 2

Prepare for the interview by practising common questions related to team leadership and KPIs. We want to show how our experience aligns with their needs, so let’s nail those responses!

Tip Number 3

Show off our passion for customer experience! During interviews, share specific examples of how we’ve gone above and beyond for guests in previous roles. It’ll make us stand out!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep track of our application status easily!

We think you need these skills to ace Assistant Manager-Lead Teams, Drive KPIs & Guest Experience in London

Team Leadership
Customer Experience Management
KPI Management
Operational Standards Compliance
Retail Experience
Hospitality Experience
Commercial Acumen

Some tips for your application 🫡

Show Your Passion for Customer Experience:When writing your application, let us see your enthusiasm for delivering outstanding customer experiences. Share specific examples from your previous roles in retail or hospitality that highlight how you’ve gone above and beyond for guests.

Highlight Your Leadership Skills:As an Assistant Manager, you'll be leading teams, so make sure to emphasise your leadership experience. Talk about how you've motivated your team, managed shifts, and driven KPIs in past positions. We want to know how you can inspire others!

Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and fit for the role.

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our dynamic team at Starbucks EMEA.

How to prepare for a job interview at Starbucks EMEA

Know Your KPIs

Familiarise yourself with key performance indicators relevant to the role. Be ready to discuss how you've successfully managed KPIs in previous positions, and think of specific examples that demonstrate your ability to drive results.

Showcase Your Leadership Skills

Prepare to talk about your experience in leading teams. Think of a time when you motivated your team during a busy shift or resolved a conflict. Highlight your approach to team leadership and how it aligns with creating a positive guest experience.

Understand the Brand

Research Starbucks' values and mission. Be prepared to explain how your personal values align with theirs and how you can contribute to their community-focused culture. This shows genuine interest and helps you stand out.

Ask Insightful Questions

Prepare thoughtful questions to ask at the end of the interview. Inquire about team dynamics, training opportunities, or how success is measured in this role. This demonstrates your enthusiasm and commitment to the position.