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- Tasks: Lead shifts, deliver exceptional customer experiences, and coach your team to success.
- Company: Join the vibrant community at Starbucks, where your voice matters.
- Benefits: Enjoy 28 days holiday, free drinks, and discounts on food and merchandise.
- Why this job: Be part of a dynamic team and grow your leadership skills in a fun environment.
- Qualifications: Previous experience in retail or hospitality and a passion for leading teams.
- Other info: Great long-term career opportunities and comprehensive training available.
The predicted salary is between 25000 - 30000 £ per year.
We’re looking for leaders at Starbucks. Join us for coffee, stay for the community, connections and opportunities. We’ve got an exciting opportunity for you to join us as an assistant manager. Find your place as a leader at Starbucks and help us build the brand’s future. Here your voice is brewed into everything we do. As an assistant manager at Starbucks you will be empowered to deliver outstanding commercial results and customer experiences, taking full ownership for operational standards, partner engagement and key performance indicators.
To be successful in the role, you’ll have previous experience in leading a team in a dynamic, fast-paced and customer-focused retail or hospitality environment. You’ll champion our mission and values to create our Starbucks experience for our customers and partners. You’ll bring your commercial acumen with the ability to translate metrics into actions whilst confidently managing both people and operational priorities. We’re looking for leaders with a growth mindset and an appetite for growing your leadership career.
The Best Part About This Role Is That No Two Days Are Ever The Same! As An Assistant Manager, Working In One Of Our Dynamic Stores, Alongside Your Store Leadership Team, You’ll Be Setting The Example And Leading From The Front With On Shift. A Typical Day Could Include:
- Leading shifts with a focus on delivering commercial results and world-class customer experience and ensuring every partner is set up for success
- Taking ownership of our KPIs including labour efficiency, waste reduction, and sales performance
- Ensuring shift deployment meets planned roles and routines, adjusting to optimise customer experience
- Observing partner performance, coaching and providing feedback
- Recognising and celebrating partner achievements during and after shifts
- Acting as the store’s duty manager when scheduled, being accountable for all operational and partner decisions during your shift
- Ensuring brand and operational standards are consistently met or exceeded
- Using financial and operational data to make informed decisions that improve shift performance
- Training and coaching partners to deliver consistent quality, efficiency, and service excellence
- Leading and embedding new initiatives and product launches at store level
- Maintaining compliance with health & safety, food safety and security standards
Given the nature of our stores, working hours could include early mornings, evenings, weekends, nights and/or holidays. All our retail store partners begin their careers with us by undertaking an introductory training programme which are led by our amazing in store trainers and coaches and are designed to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and provide partners with the opportunity to learn on the job supported by their manager.
In return, we’ll offer you a competitive starting salary and benefits that include:
- 28 days holiday a year (including Bank Holidays)
- Free drinks and one item of food when you’re on shift
- Bean stock options for all partners (own part of Starbucks!)
- Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself)
- A free bag of coffee each week and a 30% partner discounts on food, beverages, and merchandise
- Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform
- Life assurance
- Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit)
- A free 24/7 Employee Assistance Programme available to you and your family
- Recognition schemes and monetary awards for long service, WOWing customers and your fellow Partners
- Great long-term career opportunities in store and support center
So, if you’re looking for a new opportunity, with us you’ll be welcomed, you’ll be challenged, you’ll be inspired. Here you’ll be heard. Because here, you’re a part of it all. Here you belong.
What is our process? Application > CV review > first stage interview > second stage interview > offer and onboarding. Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression.
Know someone who would be a perfect fit? Share this opportunity with them! At Starbucks, there’s always room for one more.
Store Shift Leader: Growth & Experience in Edinburgh employer: Starbucks EMEA
Contact Detail:
Starbucks EMEA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Shift Leader: Growth & Experience in Edinburgh
✨Tip Number 1
Get to know the Starbucks culture! Before your interview, grab a coffee at your local store and chat with the partners. This will give you insights into their values and what it means to be part of the team.
✨Tip Number 2
Show off your leadership skills during the interview! Share specific examples of how you've led teams in fast-paced environments. We want to hear about your growth mindset and how you’ve tackled challenges head-on.
✨Tip Number 3
Be ready to discuss KPIs! Familiarise yourself with key performance indicators relevant to retail and hospitality. We love candidates who can translate metrics into actions that drive results.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities to join our amazing team at Starbucks.
We think you need these skills to ace Store Shift Leader: Growth & Experience in Edinburgh
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your previous experience in leading a team. We want to see how you've inspired others and driven results in a fast-paced environment.
Be Authentic: Let your personality shine through! At Starbucks, we value authenticity, so don’t be afraid to share your passion for coffee and community in your application. It’s all about finding the right fit!
Tailor Your CV: Make sure your CV is tailored to the role of Store Shift Leader. Use keywords from the job description to demonstrate that you understand what we’re looking for and how you can contribute to our mission.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows your commitment to joining our Starbucks family!
How to prepare for a job interview at Starbucks EMEA
✨Know Your Starbucks Culture
Before your interview, dive into the Starbucks culture. Familiarise yourself with their mission and values, and think about how you can embody these in your role as a Store Shift Leader. This will show your passion for the brand and your commitment to creating a great customer experience.
✨Prepare Real-Life Examples
Think of specific instances from your past experiences where you've led a team or improved customer service. Be ready to share these stories during your interview, highlighting your leadership skills and ability to drive commercial results. This will help you stand out as a candidate who can deliver on the job.
✨Understand Key Performance Indicators (KPIs)
Brush up on the KPIs relevant to the role, such as labour efficiency and sales performance. Be prepared to discuss how you’ve used data to make informed decisions in previous roles. This shows that you’re not just a people person but also someone who can manage operational priorities effectively.
✨Show Your Growth Mindset
Starbucks is looking for leaders with a growth mindset. During your interview, express your eagerness to learn and develop within the company. Share examples of how you’ve embraced challenges in the past and how you plan to grow your leadership career at Starbucks.