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- Tasks: Co-lead the store, drive performance, and ensure customer satisfaction.
- Company: Join the vibrant community at Starbucks, where your voice matters.
- Benefits: Enjoy 28 days holiday, free drinks, and a 30% discount on food.
- Why this job: Be a leader in a dynamic environment and grow your career with us.
- Qualifications: Experience in retail or hospitality leadership is essential.
- Other info: Comprehensive training and great long-term career opportunities await you.
The predicted salary is between 27000 - 42000 £ per year.
We’re looking for leaders at Starbucks. Join us for coffee, stay for the community, connections and opportunities. We’ve got an exciting opportunity for you to join us as a deputy store manager. Find your place as a leader at Starbucks and help us build the brand’s future. Here your voice is brewed into everything we do.
As a deputy store manager you’ll partner with your store manager to co-lead the store and deliver outstanding commercial, operational and people results. You’ll be empowered with direct accountability for specific business areas, from compliance to training to commercial performance and lead the store in the absence of the store manager.
Responsibilities:- Co-leading the store to achieve financial targets, customer satisfaction scores, and operational excellence.
- Owning business areas which could include compliance, labour management or local marketing.
- Leading the store leadership team, ensuring clarity of roles and accountability for results.
- Forecasting future staffing needs, participating in recruitment and selection.
- Owning the store partner training; ensuring all partners have completed required training and are set up for success.
- Acting as the store manager when required, including full operational and partner accountability.
- Monitoring store KPIs, analysing performance trends, and implementing action plans.
- Driving cost control and profitability through effective resource planning and waste management.
- Closing both standards and opportunity gaps using the store action plan.
- Ensuring consistent delivery of brand and operational standards.
- Maintaining compliance with health & safety, food safety and security standards which include conducting and recording due diligence checks.
To be successful in the role, you’ll have previous experience in leading a team in a dynamic, fast-paced and customer-focused retail or hospitality environment. You’ll champion our mission and values to create our Starbucks experience for our customers and partners. You’ll bring your commercial acumen with the ability to translate metrics into actions whilst confidently managing both people and operational priorities. We’re looking for leaders with a growth mindset and an appetite for growing your leadership career.
Training and Career:In this role, you’ll be part of an introductory training programme led by in-store trainers and coaches designed to immerse you in the Starbucks culture and set you up for success. Training programmes are delivered in our stores and provide partners with the opportunity to learn on the job supported by their manager.
Benefits:- 28 days holiday a year (including Bank Holidays).
- Free drinks and one item of food when you’re on shift.
- Our store bonus program.
- Bean stock options for all partners.
- Comprehensive training (including coffee knowledge) and access to Starbucks Global Academy.
- A free bag of coffee each week and a 30% partner discount on food, beverages, and merchandise.
- Discounts with local and national retailers through Perks at Work.
- Life assurance.
- Home Sweet Loan (Interest-free loans to help pay rental deposit).
- A free 24/7 Employee Assistance Programme for you and your family.
- Recognition schemes and monetary awards for long service and customer wow moments.
- Great long-term career opportunities in store and support center.
What is our process? Application > CV review > first stage interview > second stage interview > offer and onboarding.
Commitment to Diversity:Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression.
Know someone who would be a perfect fit? Share this opportunity with them! At Starbucks, there’s always room for one more.
Deputy Store Manager employer: Starbucks EMEA
Contact Detail:
Starbucks EMEA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Store Manager
✨Tip Number 1
Get to know the Starbucks culture before your interview. Dive into our mission and values, and think about how you can embody them as a deputy store manager. This will help you connect with the interviewers and show that you're not just looking for any job, but specifically want to be part of the Starbucks family.
✨Tip Number 2
Prepare some solid examples from your past experience where you've led a team or improved performance. Think about times when you’ve tackled challenges in a fast-paced environment. We want to hear how you’ve made a difference, so come ready to share those stories!
✨Tip Number 3
Don’t forget to ask questions during your interview! Show your interest in the role by asking about the team dynamics, training opportunities, or how success is measured in the store. This not only helps you gauge if it’s the right fit but also demonstrates your enthusiasm for the position.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about joining us at Starbucks. Let’s brew something great together!
We think you need these skills to ace Deputy Store Manager
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your previous leadership experience. We want to see how you've successfully led teams in fast-paced environments, just like at Starbucks!
Be Specific About Your Achievements: Don’t just list your responsibilities; share specific achievements that demonstrate your ability to meet financial targets and improve customer satisfaction. Numbers speak volumes, so include any metrics you can!
Emphasise Your People Skills: As a deputy store manager, you'll be working closely with your team. Make sure to showcase your people management skills and how you've trained or developed others in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to review your application and get you on the path to joining our Starbucks family!
How to prepare for a job interview at Starbucks EMEA
✨Know Your Numbers
As a deputy store manager, you'll need to demonstrate your understanding of financial targets and KPIs. Brush up on the store's performance metrics and be ready to discuss how you've used data to drive results in previous roles.
✨Showcase Your Leadership Style
Prepare to talk about your leadership approach and how you motivate teams. Think of specific examples where you've successfully led a team in a fast-paced environment, focusing on how you foster collaboration and accountability.
✨Understand Starbucks Culture
Familiarise yourself with Starbucks' mission and values. Be prepared to share how your personal values align with theirs and how you can contribute to creating a positive experience for both customers and partners.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the store's operations, team dynamics, and growth opportunities. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
