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For Companies At a Glance
- Tasks: Lead shifts, deliver exceptional customer experiences, and drive commercial results.
- Company: Join the vibrant community at Starbucks and shape the brand's future.
- Benefits: Enjoy 28 days holiday, free drinks, discounts, and career growth opportunities.
- Why this job: Be part of a dynamic team where no two days are the same!
- Qualifications: Experience in retail or hospitality leadership and a passion for customer service.
- Other info: Comprehensive training and support to help you succeed in your role.
The predicted salary is between 28800 - 43200 £ per year.
We’re looking for leaders at Starbucks. Join us for coffee, stay for the community, connections and opportunities. We’ve got an exciting opportunity for you to join us as an assistant manager. Find your place as a leader at Starbucks and help us build the brand’s future. As an assistant manager you will be empowered to deliver outstanding commercial results and customer experiences, taking full ownership for operational standards, partner engagement and key performance indicators.
Key Responsibilities
- Leading shifts with a focus on delivering commercial results and world‑class customer experience and ensuring every partner is set up for success.
- Taking ownership of our KPIs including labour efficiency, waste reduction, and sales performance.
- Ensuring shift deployment meets planned roles and routines, adjusting to optimize customer experience.
- Observing partner performance, coaching and providing feedback.
- Recognizing and celebrating partner achievements during and after shifts.
- Acting as the store’s duty manager when scheduled, being accountable for all operational and partner decisions during your shift.
- Ensuring brand and operational standards are consistently met or exceeded.
- Using financial and operational data to make informed decisions that improve shift performance.
- Training and coaching partners to deliver consistent quality, efficiency, and service excellence.
- Leading and embedding new initiatives and product launches at store level.
- Maintaining compliance with health & safety, food safety and security standards.
Hours & Training
Given the nature of our stores, working hours could include early mornings, evenings, weekends, nights and/or holidays. All our retail store partners begin their careers with us by undertaking an introductory training programme led by our amazing in‑store trainers and coaches. The programme immerses you in the Starbucks culture and sets you up for success, providing on‑the‑job learning supported by your manager.
Benefits
- 28 days holiday a year (including bank holidays).
- Free drinks and one item of food when you’re on shift.
- Beanstock options for all partners (own part of Starbucks!).
- Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (online learning platform).
- A free bag of coffee each week and a 30% partner discount on food, beverages and merchandise.
- Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform.
- Life assurance.
- Home Sweet Loan (interest‑free loans over 12 months to help pay your rental deposit).
- A free 24/7 Employee Assistance Programme for you and your family.
- Recognition schemes and monetary awards for long service, WOWing customers and your fellow partners.
- Great long‑term career opportunities in store and support centre.
Application Process
Application > CV review > first stage interview > second stage interview > offer and onboarding.
Equal Employment Opportunity
Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression.
Assistant Manager in Chesham employer: Starbucks EMEA
Contact Detail:
Starbucks EMEA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Chesham
✨Tip Number 1
Get to know the Starbucks culture before your interview. Dive into our mission and values, and think about how you can embody them as an assistant manager. This will help you connect with the interviewers and show that you're a perfect fit for the team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team in a fast-paced environment. Be ready to share how you’ve tackled challenges and celebrated successes, as this will highlight your experience and suitability for the role.
✨Tip Number 3
Don’t forget to ask questions during your interview! Show your interest in the role by asking about team dynamics, operational challenges, or upcoming initiatives. This not only demonstrates your enthusiasm but also helps you gauge if Starbucks is the right fit for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and genuinely interested in joining the Starbucks family. Let’s get you brewing your career with us!
We think you need these skills to ace Assistant Manager in Chesham
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight any previous experience you have in leading a team. We want to see how you've motivated others and created a positive environment, so share those stories!
Be Customer-Focused: Starbucks is all about the customer experience, so let us know how you've gone above and beyond for customers in your past roles. Use specific examples to show how you can deliver that world-class service we pride ourselves on.
Know Your Numbers: We love candidates who can translate metrics into actions. In your application, mention any experience you have with KPIs or operational standards, and how you've used data to improve performance in your previous roles.
Apply Through Our Website: Make sure to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with Starbucks. We can't wait to hear from you!
How to prepare for a job interview at Starbucks EMEA
✨Know Your Starbucks
Before the interview, dive deep into Starbucks' mission, values, and culture. Familiarise yourself with their commitment to customer experience and community engagement. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As an assistant manager, you'll be leading a team, so be ready to share specific examples of how you've successfully managed people in a fast-paced environment. Highlight your ability to coach, motivate, and celebrate team achievements, as this is crucial for the role.
✨Understand Key Performance Indicators (KPIs)
Brush up on the KPIs relevant to retail and hospitality, such as labour efficiency and sales performance. Be prepared to discuss how you've used data to make informed decisions in previous roles, as this will demonstrate your commercial acumen and operational focus.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and how success is measured at Starbucks. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.