At a Glance
- Tasks: Lead shifts, deliver exceptional customer experiences, and drive commercial results.
- Company: Join the vibrant community at Starbucks, where connections and opportunities thrive.
- Benefits: Enjoy 28 days holiday, free drinks, discounts, and comprehensive training.
- Other info: Great long-term career opportunities and a supportive, inclusive culture.
- Why this job: Empower your leadership journey while making a real impact in a dynamic environment.
- Qualifications: Previous experience in retail or hospitality leadership is essential.
The predicted salary is between 25000 - 30000 £ per year.
We’re looking for leaders at Starbucks. Join us for coffee, stay for the community, connections and opportunities. We’ve got an exciting opportunity for you to join us as an assistant manager. Find your place as a leader at Starbucks and help us build the brand’s future.
As an assistant manager you will be empowered to deliver outstanding commercial results and customer experiences, taking full ownership for operational standards, partner engagement and key performance indicators. To be successful, you’ll have previous experience in leading a team in a dynamic, fast‑paced and customer‑focused retail or hospitality environment. You’ll champion our mission and values to create the Starbucks experience for customers and partners. You’ll bring your commercial acumen with the ability to translate metrics into actions while confidently managing people and operational priorities. We’re looking for leaders with a growth mindset and an appetite for growing your leadership career.
Typical Day & Responsibilities
- Leading shifts with a focus on delivering commercial results and world‑class customer experience and ensuring every partner is set up for success
- Taking ownership of KPIs including labour efficiency, waste reduction, and sales performance
- Ensuring shift deployment meets planned roles and routines, adjusting to optimise customer experience
- Observing partner performance, coaching and providing feedback
- Recognising and celebrating partner achievements during and after shifts
- Acting as the store’s duty manager when scheduled, being accountable for all operational and partner decisions during shift
- Ensuring brand and operational standards are consistently met or exceeded
- Using financial and operational data to make informed decisions that improve shift performance
- Training and coaching partners to deliver consistent quality, efficiency, and service excellence
- Leading and embedding new initiatives and product launches at store level
- Maintaining compliance with health & safety, food safety and security standards
Working hours could include early mornings, evenings, weekends, nights and/or holidays.
Benefits
- 28 days holiday a year (including Bank Holidays)
- Free drinks and one item of food when you’re on shift
- Bean stock options for all partners (own part of Starbucks!)
- Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself)
- A free bag of coffee each week and a 30% partner discount on food, beverages, and merchandise
- Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform
- Life assurance
- Home Sweet Loan (Interest‑free loans that can be paid back over 12 months to help pay your rental deposit)
- A free 24/7 Employee Assistance Programme available to you and your family
- Recognition schemes and monetary awards for long service, WOWing customers and your fellow partners
- Great long‑term career opportunities in store and support center
Application Process
Application > CV review > first stage interview > second stage interview > offer and onboarding.
EEO Statement
Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression.
Assistant Manager in Bradford employer: Starbucks EMEA
Starbucks in Edinburgh offers a vibrant work culture where you can thrive as a Store Leader, focusing on customer experience and growth. With opportunities for professional development and a commitment to operational excellence, you'll be part of a team that values collaboration and innovation. Enjoy the unique advantage of working in a dynamic retail environment that prioritises both employee engagement and exceptional service.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Bradford
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time in a Starbucks store. Chat with partners and customers to get a feel for the vibe. This will help you connect your experiences to their values during the interview.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or improved performance. Be ready to share these during your interview to show how you can deliver outstanding results at Starbucks.
✨Tip Number 3
Show your passion for coffee and customer service! Starbucks is all about creating great experiences. Share why you love coffee and how you can enhance the customer journey as an assistant manager.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Starbucks family. Don’t miss out on this opportunity!
We think you need these skills to ace Assistant Manager in Bradford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Assistant Manager role. Highlight your leadership experience in fast-paced environments and any achievements that showcase your ability to drive commercial results.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re passionate about joining Starbucks. Share specific examples of how you've led teams and improved customer experiences, and don’t forget to mention your growth mindset!
Showcase Your Metrics Knowledge:Since we love data-driven decisions, include any relevant metrics from your previous roles. Whether it’s sales performance or labour efficiency, showing us how you’ve used numbers to make an impact will definitely catch our eye.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and helps us get to know you better as a potential partner at Starbucks!
How to prepare for a job interview at Starbucks EMEA
✨Know Your Starbucks
Before the interview, dive deep into Starbucks' mission, values, and recent initiatives. Understanding their brand ethos will help you align your answers with what they stand for, showing that you're not just looking for any job, but specifically want to be part of their community.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team in a fast-paced environment. Highlight how you’ve motivated others, managed KPIs, and improved customer experiences. This will demonstrate your capability to take ownership and drive results as an assistant manager.
✨Be Ready to Discuss Metrics
Since the role involves translating metrics into actions, brush up on key performance indicators relevant to retail or hospitality. Be prepared to discuss how you've used data to make informed decisions in previous roles, showcasing your commercial acumen.
✨Engage with Questions
At the end of the interview, don’t forget to ask insightful questions about the team culture, training opportunities, and how success is measured at Starbucks. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
