At a Glance
- Tasks: Drive growth and optimise operations while collaborating with cross-functional teams.
- Company: Dynamic company focused on market performance and customer satisfaction.
- Benefits: Competitive salary, career development opportunities, and a collaborative work environment.
- Other info: Fast-paced environment with opportunities for innovation and influence.
- Why this job: Shape market strategies and make a real impact on business growth.
- Qualifications: Strong financial acumen, leadership skills, and experience in performance optimisation.
The predicted salary is between 59400 - 72600 £ per year.
As Senior Operations & Growth Manager, you drive transaction growth, cost optimization, and customer satisfaction across licensed markets. You will partner with GMs and cross-functional teams to translate insights into actionable growth plans and operational improvements. You act as a trusted advisor, shaping market performance and profitability through strong financial acumen and leadership. This role offers influence over pricing, demand drivers, and customer experience to deliver sustained growth and efficiency.
Responsibilities
- Shape market operating approach with licensees to align pricing, labour, demand drivers, and customer experience.
- Drive integrated performance optimization by coordinating cross-functional teams and licensees.
- Develop and execute corrective commercial plans to boost sales, protect margins, and build resilience.
- Serve as senior advisor to markets and leadership to align brand standards and performance.
- Diagnose performance using in-market assessments and KPI insights to identify root causes and gaps.
- Translate insights into high-impact, prioritized actions for growth and cost optimization.
Key requirements
- Own market performance and ensure initiatives meet short- and long-term targets.
- Drive alignment and accountability with licensees for sustained market outcomes.
- Capability building and coaching of market ops leaders to close capability gaps.
- Build stakeholder partnerships with internal teams and external partners.
- Act with pace to remove barriers and maintain momentum.
- Develop scalable dashboards and tools for transparency and faster decisions.
- Drive cross-functional execution across Operations, Marketing, Store Development, Design, PRO, and Finance.
- Review new store openings and renovations for transaction and ticket growth.
- Entrepreneurial mindset.
- Influence and advisory leadership without direct authority.
- Resilience and adaptability in dynamic environments.
- KPI analysis and insight synthesis.
- Dashboard design and data visualization.
- Cross-functional operational optimization.
Senior Manager Operations & Growth in London employer: Starbucks Corporation
At Starbucks, we pride ourselves on being an exceptional employer, offering a vibrant work culture where every voice is valued and innovation thrives. As a finance analyst, you'll enjoy comprehensive training, flexible benefits, and unique perks like bean stock options and a free bag of coffee each week, all while working in a supportive environment that fosters personal and professional growth. Join us in a role where no two days are the same, and be part of a team that is committed to inclusivity and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Manager Operations & Growth in London
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Senior Manager Operations & Growth at Starbucks Corporation!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Starbucks Corporation or be willing to refer you for that Senior Manager Operations & Growth position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Starbucks Corporation who’s on the lookout for their next Senior Manager Operations & Growth star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Senior Manager Operations & Growth role at Starbucks Corporation!
We think you need these skills to ace Senior Manager Operations & Growth in London
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Starbucks Corporation. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Starbucks Corporation
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Starbucks Corporation. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
