Insights Analyst Insights Analyst in London

The Strategy & Insights Analyst supports the UK and EMEA business to drive data-led growth by identifying key performance drivers, optimising store network strategy, and informing commercial decision-making. The role ensures insights are robust, actionable, and aligned to business priorities, leveraging analysis of store performance, customer behaviour, macro trends, and competitive dynamics. It contributes to defining optimal market presence, formats, and growth opportunities across company-owned and licensed stores.

Operating within the Strategy & Transformation team, the role produces high-quality insights for Finance business partners and business leaders, while collating and translating licensee data for the International Grow Report. Operating across cross-functional teams, the role requires strong analytical capability, commercial acumen, and the ability to translate complex data into clear, impactful recommendations.

Here, you'll achieve results by:

• Analysing store performance, P&L drivers, customer behaviour, and macro trends to identify growth drivers and produce actionable insights for Finance business partners and senior leaders.
• Building and maintaining market capacity and network models, informing optimal store placement, formats, and long-term portfolio growth across company-owned and licensed markets.
• Producing, automating, and continuously enhancing reporting tools and dashboards using Excel and Power BI, ensuring accuracy, scalability, and alignment to evolving business priorities.
• Collating, validating, and translating licensee data to support International Grow Report requirements, ensuring consistent, accurate, and insight-led reporting across regional and global stakeholders.
• Leading structured problem-solving, developing hypotheses, and delivering clear, data-driven recommendations through high-quality presentations, influencing decision-making across cross-functional stakeholders and senior leadership.
• Demonstrating strong commercial acumen and curiosity, proactively identifying opportunities and translating data into insights that drive tangible business performance and strategic advantage.
• Thriving in a fast-paced, ambiguous environment, showing resilience and adaptability while maintaining focus on delivering high-quality outputs and achieving results.
• Communicating with clarity and confidence, simplifying complex analysis into compelling narratives and influencing stakeholders through structured, insight-led storytelling and strong presentation skills.
• Embodying Starbucks values and culture, acting with integrity, maintaining high data quality standards, and contributing positively to the organisation's data transformation and continuous improvement agenda.

Here, you'll thrive by:

• Strong experience in business planning, reporting and performance analysis, generating accurate, insight-led outputs that support decision-making and track delivery against commercial and operational objectives.
• Advanced proficiency in Microsoft Excel, PowerPoint and Power BI, Alteryx and Tableau with experience building dashboards and reports; familiarity with Microsoft Power Platform considered a strong advantage.
• Experience within retail, FMCG, international or franchise environments, with understanding of performance drivers, operational dynamics, and translating data into commercially relevant insights.
• High attention to detail with strong prioritisation skills, able to manage multiple deadlines and deliver high-quality outputs within fast-paced, dynamic, and continuously evolving business environments.