Starbucks Coffee Company in London seeks a Service Performance Lead to ensure reliable delivery of technology services across EMEA. You’ll drive performance across internal teams and vendors, focusing on service stability, incident management and continuous improvement to support baristas and customers.
You’ll analyse performance data, own incident/problem/change processes, manage vendor SLAs, and collaborate with markets and partners to deliver aligned solutions while communicating clearly
#J-18808-Ljbffr
Service Performance Lead (ITIL, Incident & Vendor Mgmt) in Chiswick employer: Starbucks Corp.
At Starbucks, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters connection and community. As a shift supervisor, you'll not only lead a passionate team but also benefit from industry-leading perks such as comprehensive health coverage, tuition reimbursement for higher education, and opportunities for personal growth. Join us in crafting meaningful moments while enjoying a supportive environment that values your contributions and well-being.
