At a Glance
- Tasks: Lead shifts, deliver amazing customer experiences, and coach your team to success.
- Company: Join the vibrant community at Starbucks, where your voice matters.
- Benefits: Enjoy 28 days holiday, free drinks, and discounts on food and merchandise.
- Other info: Great long-term career opportunities and comprehensive training await you!
- Why this job: Be part of a dynamic team and grow your leadership skills in a fun environment.
- Qualifications: Previous experience in retail or hospitality with a passion for leadership.
The predicted salary is between 30000 - 40000 £ per year.
We’re looking for leaders at Starbucks. Join us for coffee, stay for the community, connections and opportunities. We’ve got an exciting opportunity for you to join us as an assistant manager. Here your voice is brewed into everything we do. As an assistant manager at Starbucks you will be empowered to deliver outstanding commercial results and customer experiences, taking full ownership for operational standards, partner engagement and key performance indicators.
All our retail store partners begin their careers with us by undertaking an introductory training programme, led by in‑store trainers and coaches, designed to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and provide partners with the opportunity to learn on the job supported by their manager.
Responsibilities- Leading shifts with a focus on delivering commercial results and world‑class customer experience and ensuring every partner is set up for success
- Taking ownership of our KPIs including labour efficiency, waste reduction, and sales performance
- Ensuring shift deployment meets planned roles and routines, adjusting to optimise customer experience
- Observing partner performance, coaching and providing feedback
- Recognising and celebrating partner achievements during and after shifts
- Acting as the store’s duty manager when scheduled, being accountable for all operational and partner decisions during your shift
- Ensuring brand and operational standards are consistently met or exceeded
- Using financial and operational data to make informed decisions that improve shift performance
- Training and coaching partners to deliver consistent quality, efficiency, and service excellence
- Leading and embedding new initiatives and product launches at store level
- Maintaining compliance with health & safety, food safety and security standards
To be successful in the role, you’ll have previous experience in leading a team in a dynamic, fast‑paced, customer‑focused retail or hospitality environment. You should champion our mission and values to create the Starbucks experience for our customers and partners, translate metrics into actions, and confidently manage both people and operational priorities. A growth mindset and appetite for leadership career advancement are required.
Benefits- 28 days holiday a year (including Bank Holidays)
- Free drinks and one item of food when you’re on shift
- Bean stock options for all partners (own part of Starbucks!)
- Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy
- A free bag of coffee each week and a 30% partner discount on food, beverages, and merchandise
- Discounts with local and national retailers (e.g., cell phones, gym memberships, entertainment tickets, hotels) through the Perks at Work platform
- Life assurance
- Home Sweet Loan (interest‑free loans that can be paid back over 12 months to help pay your rental deposit)
- A free 24/7 Employee Assistance Programme available to you and your family
- Recognition schemes and monetary awards for long service, WOWing customers and your fellow Partners
- Great long‑term career opportunities in store and support centre
Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression.
Assistant Manager in Urmston employer: Starbucks Coffee Company
At Starbucks, we pride ourselves on being more than just a coffee shop; we are a community that fosters connections and growth. As an Assistant Manager, you will benefit from comprehensive training, a supportive work culture, and numerous opportunities for career advancement, all while enjoying perks like free drinks, discounts, and a unique chance to own a part of Starbucks through bean stock options. Join us in creating exceptional customer experiences and celebrating partner achievements in a dynamic and inclusive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Urmston
✨Tip Number 1
Get to know the Starbucks culture before your interview. Spend some time in a local store, chat with partners, and soak up the vibe. This will help you connect your experiences to what they value during your conversation.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or improved customer experience. Be ready to share how you can bring that same energy to Starbucks as an Assistant Manager.
✨Tip Number 3
Don’t just focus on your skills; show your passion for coffee and community! Talk about why you love Starbucks and how you can contribute to their mission. It’s all about making that personal connection.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Starbucks family. Let’s brew some success together!
We think you need these skills to ace Assistant Manager in Urmston
Some tips for your application 🫡
Show Your Passion for Coffee:When writing your application, let your love for coffee and the Starbucks experience shine through. We want to see how you connect with our brand and values, so don’t hold back on sharing your enthusiasm!
Highlight Your Leadership Skills:As an Assistant Manager, you'll be leading shifts and coaching partners. Make sure to showcase any previous leadership experience you have in fast-paced environments. We’re looking for examples of how you've motivated teams and delivered great results.
Be Specific About Your Achievements:Use concrete examples to demonstrate how you've met KPIs or improved customer experiences in past roles. Numbers speak volumes, so if you can quantify your successes, do it! We love seeing how you’ve made a difference.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you into the process. Plus, it shows you’re serious about joining our Starbucks family.
How to prepare for a job interview at Starbucks Coffee Company
✨Know Your Starbucks Culture
Before your interview, dive into the Starbucks culture. Familiarise yourself with their mission and values, and think about how you can embody these in your role as an assistant manager. This will show that you're not just looking for a job, but that you genuinely want to be part of the Starbucks community.
✨Prepare for Operational Questions
Expect questions about operational standards and KPIs. Brush up on your knowledge of labour efficiency, waste reduction, and sales performance. Be ready to share examples from your past experiences where you've successfully managed these aspects in a fast-paced environment.
✨Showcase Your Leadership Skills
As an assistant manager, you'll be leading shifts and coaching partners. Prepare to discuss your leadership style and provide specific examples of how you've motivated a team or improved performance. Highlight any recognition you've received for your leadership abilities.
✨Engage with the Interviewers
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training programmes, and growth opportunities at Starbucks. This not only shows your interest but also helps you gauge if this is the right fit for you.
