At a Glance
- Tasks: Support store operations, deliver legendary customer service, and create a welcoming environment.
- Company: Join the vibrant Starbucks team in Sunderland, where community and connection matter.
- Benefits: Enjoy 28 days holiday, free drinks, discounts, and comprehensive training.
- Other info: Great career growth opportunities and a supportive team culture.
- Why this job: Make a difference in customers' days while building lasting relationships.
- Qualifications: No experience needed, just a passion for joy and connection.
The predicted salary is between 10 - 12 € per hour.
Responsibilities
- Supporting store procedures including opening or closing the store, cash handling, and safety and security.
- Assisting partners during high-volume periods to keep the store operating.
- Anticipating and meeting customer and store needs by becoming familiar with the store environment and its customers.
- Contributing to the creation of a third-place environment during each shift.
- Delivering legendary customer service by acting with a "customer comes first" attitude and creating genuine connections.
- Maintaining a clean and organised workspace for customers and partners.
- Providing high-quality beverages, whole-bean coffee and food products consistently according to recipe and presentation standards.
Working hours may include early mornings, evenings, weekends, nights and/or holidays.
All retail store partners begin their careers with us by undertaking an introductory training programme led by in-store trainers and coaches, designed to immerse you in the Starbucks culture and set you up for success. These programmes are delivered in-store and provide partners with the opportunity to learn on the job, supported by their manager.
You don't need previous experience to join our team as a barista; all we ask is that you bring a passion for bringing joy to our customers.
Working in a Starbucks store is different from any other job. You’ll be creating genuine moments of connection with customers, making a difference to their day through handcrafted beverages and building relationships with both customers (learning their favourite drink) and your fellow partners in store.
At the heart of the community, you’ll be creating the Starbucks experience by providing high-quality service, beverages and products while cultivating a welcoming third-place environment. We encourage you to be authentic, and you’ll also have access to partner networks and a sense of belonging.
Benefits
- 28 days holiday a year (including bank holidays) plus an additional special day to celebrate a personal milestone.
- Free drinks and food while on shift.
- Bean stock options for all partners.
- Comprehensive training, coffee knowledge and access to Starbucks Global Academy, the online learning platform that supports continuous development.
- A free bag of coffee each week and a 30% partner discount on food, beverages and merchandise.
- Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through the Perks at Work platform.
- Life assurance.
- Home Sweet Loan – interest-free loans that can be paid back over 12 months to help cover a rental deposit.
- A free 24/7 Employee Assistance Programme for you and your family.
- Recognition schemes and monetary awards for long service and outstanding customer interactions.
- Great long-term career opportunities in store and at the support centre.
So, if you’re looking for a new opportunity, you will be welcomed, challenged and inspired. You’ll be heard and you’ll belong.
Barista - Store# 89639, Sunderland_A183 Pennywell DT employer: Starbucks Coffee Company
At Starbucks, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters genuine connections with customers and colleagues alike. Our Sunderland store provides comprehensive training and development opportunities, ensuring that every barista can thrive in their role while enjoying benefits such as free drinks, generous holiday allowances, and access to partner networks. Join us to be part of a community that values authenticity, celebrates personal milestones, and supports your career growth in a welcoming environment.
StudySmarter Expert Advice🤫
We think this is how you could land Barista - Store# 89639, Sunderland_A183 Pennywell DT
✨Tip Number 1
Get to know the store! Familiarise yourself with the layout and the regular customers. This will help you anticipate their needs and create those genuine connections that make a difference.
✨Tip Number 2
Show off your passion for coffee! When you’re chatting with the team or during interviews, share your love for crafting beverages and how you can bring joy to customers. It’s all about that 'customer comes first' attitude!
✨Tip Number 3
Be ready to demonstrate your teamwork skills. During busy periods, it’s crucial to support your partners. Share examples of how you’ve worked well in a team before, even if it’s from school or other jobs.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Plus, you’ll find all the info you need about the role and the amazing benefits we offer. Don’t miss out on this opportunity!
We think you need these skills to ace Barista - Store# 89639, Sunderland_A183 Pennywell DT
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your love for coffee and customer service shine through! We want to see how excited you are about creating those genuine connections with customers.
Be Authentic:Don’t be afraid to show your true self in your application. We value authenticity, so share your unique experiences and what makes you a great fit for our team. Remember, we’re all about building a welcoming environment!
Tailor Your Application:Make sure to customise your application to highlight how your skills align with the responsibilities listed in the job description. Whether it’s cash handling or maintaining a clean workspace, show us you understand what it takes to be a barista.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our culture there!
How to prepare for a job interview at Starbucks Coffee Company
✨Know Your Coffee
Familiarise yourself with different types of coffee and beverages that Starbucks offers. Being able to discuss your favourite drinks or even suggest new ones can show your passion for the role and impress your interviewers.
✨Customer Service Mindset
Prepare to share examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to make someone's day better, as this aligns perfectly with the 'customer comes first' attitude they value.
✨Embrace the Culture
Research Starbucks' culture and values. Be ready to talk about how you can contribute to creating a welcoming third-place environment. Showing that you understand and appreciate their ethos will set you apart from other candidates.
✨Practice Teamwork Scenarios
Since you'll be working closely with partners, think of examples where you've successfully collaborated with others. Highlighting your ability to work as part of a team, especially during busy periods, will demonstrate that you're a great fit for their store environment.
