At a Glance
- Tasks: Co-lead the store, drive sales, and ensure customer satisfaction.
- Company: Join Starbucks, a brand that values teamwork and growth.
- Benefits: Enjoy 28 days holiday, free drinks, and partner discounts.
- Other info: Great long-term career opportunities and comprehensive training available.
- Why this job: Be part of a dynamic team and grow your leadership skills.
- Qualifications: Experience in retail or hospitality leadership is essential.
The predicted salary is between 30000 - 40000 € per year.
Responsibilities include co-leading the store to achieve financial targets, customer satisfaction scores, and operational excellence. You will own business areas which could include compliance, labour management or local marketing. Leading the store leadership team, you will ensure clarity of roles and accountability for results. Forecasting future staffing needs and participating in recruitment and selection are also key responsibilities.
You will own the store partner training, ensuring all partners have completed required training and are set up for success. Acting as the store manager when required, you will have full operational and partner accountability. Monitoring store KPIs, analysing performance trends, and implementing action plans are essential tasks.
Driving cost control and profitability through effective resource planning and waste management is crucial. You will be responsible for closing both standards and opportunity gaps using the store action plan. Ensuring consistent delivery of brand and operational standards while maintaining compliance with health & safety, food safety and security standards, including conducting and recording due diligence checks, is expected.
Given the nature of our stores, working hours could include early mornings, evenings, weekends, nights and/or holidays. All our retail store partners begin their careers with us by undertaking an introductory training programme led by our in-store trainers and coaches, designed to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and provide partners with the opportunity to learn on the job supported by their manager.
To be successful in the role, you'll have previous experience in leading a team in a dynamic, fast-paced and customer-focused retail or hospitality environment. You'll champion our mission and values to create our Starbucks experience for our customers and partners. You'll bring your commercial acumen with the ability to translate metrics into actions whilst confidently managing both people and operational priorities. We're looking for leaders with a growth mindset and an appetite for growing your leadership career.
Benefits:
- 28 days holiday a year (including Bank Holidays)
- Free drinks and one item of food when you're on shift
- Store bonus program
- Bean stock options for all partners (own part of Starbucks!)
- Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself)
- A free bag of coffee each week and a 30% partner discount on food, beverages, and merchandise
- Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform
- Life assurance
- Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit)
- A free 24/7 Employee Assistance Programme available to you and your family
- Recognition schemes and monetary awards for long service, WOWing customers and your fellow Partners
- Great long-term career opportunities in store and support centre
So, if you're looking for a new opportunity, with us you'll be welcomed, challenged, and inspired. Here you'll be heard. Because here, you're a part of it all. Here you belong.
Deputy Store Manager in Stretford employer: Starbucks Coffee Company
As a Deputy Store Manager at Starbucks, you'll thrive in a vibrant and inclusive work culture that prioritises employee growth and development. With comprehensive training programmes, competitive benefits including free drinks and discounts, and opportunities for career advancement, you'll be part of a team that values your contributions and supports your journey. Join us in creating memorable experiences for our customers while enjoying the unique advantages of working in a dynamic retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Store Manager in Stretford
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time browsing our website and social media. Understanding our values and mission will help you connect with the team and show that you're genuinely interested in being part of the Starbucks family.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to leadership and operational excellence. Think about your past experiences and how they align with the role of Deputy Store Manager. We want to hear your stories!
✨Tip Number 3
Show off your numbers! Be ready to discuss how you've driven financial targets and improved customer satisfaction in previous roles. Use specific examples to demonstrate your commercial acumen and ability to translate metrics into actions.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a few thoughtful questions prepared. This shows your interest in the role and helps you gauge if we're the right fit for you. Remember, it’s a two-way street!
We think you need these skills to ace Deputy Store Manager in Stretford
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight your experience in leading teams. We want to see how you've motivated others and achieved results in a fast-paced environment, just like the one we have at Starbucks.
Be Specific About Your Achievements:Use concrete examples to demonstrate how you've met financial targets or improved customer satisfaction scores in previous roles. This helps us understand your impact and how you can contribute to our store's success.
Emphasise Your Training Experience:If you've been involved in training or developing team members, let us know! We value leaders who can set their partners up for success, so share any relevant experiences that showcase your ability to mentor others.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Starbucks Coffee Company
✨Know Your Numbers
Make sure you’re familiar with key performance indicators (KPIs) relevant to the role. Understand how to analyse performance trends and be ready to discuss how you would drive cost control and profitability in the store.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led a team in a fast-paced environment. Highlight your experience in training and developing staff, as well as how you ensure clarity of roles and accountability within your team.
✨Emphasise Customer Focus
Be ready to talk about your approach to customer satisfaction. Share specific instances where you’ve improved customer experiences or resolved issues, demonstrating your commitment to creating a positive atmosphere for both customers and partners.
✨Align with Company Values
Familiarise yourself with Starbucks' mission and values. During the interview, express how your personal values align with theirs and how you can contribute to fostering the Starbucks culture within the store.
