At a Glance
- Tasks: Lead a dynamic team, drive store performance, and create an amazing customer experience.
- Company: Join the vibrant community at Starbucks, where your voice matters.
- Benefits: Enjoy competitive pay, free drinks, 28 days holiday, and exclusive discounts.
- Other info: Dynamic work environment with endless opportunities for career advancement.
- Why this job: Be part of a brand that values your input and fosters personal growth.
- Qualifications: Previous leadership experience in retail or hospitality is essential.
The predicted salary is between 30000 - 40000 € per year.
We’re looking for leaders at Starbucks. Join us for coffee, stay for the community, connections and opportunities. We’ve got an exciting opportunity for you to join us as a store manager. Find your place as a leader at Starbucks and help us build the brand’s future. Here your voice is brewed into everything we do. As a leader at Starbucks you will be empowered to treat the store as if it is your own business.
To be successful in the role, you’ll have previous experience in leading a team in a dynamic retail or hospitality environment. You’ll champion our mission and values to create our Starbucks experience for our customers and partners. You’ll understand your market, getting to know the competition and can identify opportunities to drive store profitability and your business forward. You’ll be an ambassador for our partner networks, making sure our partners know, here they belong.
The best part about this role is that no two days are ever the same! As a store leader, working in one of our dynamic stores, you’ll be setting the example and leading from the front on shift. A typical day could include:
- Executing the store operations through your team, on your scheduled shifts and on your days off making sure opening, close and weekends are covered by yourself and your team of partners
- Analysing data and leveraging observations in store to inform decision making that improves both the customer and overall store performance
- Working with your store leaders to use forecasting and scheduling tools to manage labour within the required budgets as well as recruitment of world class and diverse talent that meets the store needs
- Cascading and rolling out of new initiatives to enable operational excellence and drive business results
- Supporting the growth of your partners through performance and development, coaching and developing your team and building positive relationships to understand partner challenges, needs and aspirations
- Setting challenging and realistic goals to drive engagement and improve partner performance
Given the nature of our stores, our working hours could include early mornings, evenings, weekends, nights and/or holidays. All our retail store partners begin their careers with us by undertaking an introductory training programme which are led by our amazing in store trainers and coaches and are designed to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and provide partners with the opportunity to learn on the job supported by their manager.
In return, we’ll offer you a competitive starting salary (in line with the national living wage) and benefits that include:
- 28 days holiday a year (including Bank Holidays) + an additional special day for you to take to celebrate a special moment in your life each year
- Free drinks and food when you’re on shift
- Our store bonus program
- Bean stock options for all partners (own part of Starbucks!)
- Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself)
- A free bag of coffee each week and a 30% partner discounts on food, beverages, and merchandise
- Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform
- Life assurance
- Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit)
- A free 24/7 Employee Assistance Programme available to you and your family
- Recognition schemes and monetary awards for long service, WOWing customers and your fellow Partners
- Great long-term career opportunities in store and support center
So, if you’re looking for a new opportunity, with us you’ll be welcomed, you’ll be challenged, you’ll be inspired. Here you’ll be heard. Because here, you’re a part of it all. Here you belong.
What is our process? Application > CV review > first stage interview > second stage interview > offer and onboarding. Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression.
Know someone who would be a perfect fit? Share this opportunity with them! At Starbucks, there’s always room for one more.
Store Manager employer: Starbucks Coffee Company
At Starbucks, we pride ourselves on being an exceptional employer, offering a vibrant work culture where every partner is valued and empowered to lead. As a Store Manager, you'll enjoy competitive benefits, including 28 days of holiday, free drinks and food during shifts, and opportunities for personal and professional growth through comprehensive training and development programmes. Join us in creating a community that celebrates diversity and fosters meaningful connections, all while enjoying the unique experience of working in a dynamic retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager
✨Tip Number 1
Get to know the company culture before your interview. Dive into Starbucks' values and mission, and think about how your leadership style aligns with them. This will help you connect with the interviewers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your storytelling skills! Prepare examples from your past experiences that highlight your leadership abilities and how you've driven team success. Use the STAR method (Situation, Task, Action, Result) to keep your answers clear and impactful.
✨Tip Number 3
Don’t forget to ask questions during your interview! Show your enthusiasm by asking about the team dynamics, store goals, or upcoming initiatives. This not only demonstrates your interest but also helps you gauge if the role is the right fit for you.
✨Tip Number 4
After your interview, send a quick thank-you note to express your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and keep you top of mind as they make their decision.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight your previous experience in leading a team. We want to see how you've inspired and motivated others in a retail or hospitality setting, so share those stories!
Know Your Stuff:Do a bit of research on Starbucks and our mission. We love it when applicants show they understand our brand and values. Mention how you can contribute to creating the Starbucks experience for both customers and partners.
Be Yourself:We’re all about authenticity! Let your personality shine through in your application. Share what makes you unique and how you can bring that to our team. Remember, we want to know the real you!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us directly. Plus, you’ll find all the details you need about the role and our culture there.
How to prepare for a job interview at Starbucks Coffee Company
✨Know Your Starbucks
Before your interview, dive deep into Starbucks' mission and values. Familiarise yourself with their community initiatives and how they engage with customers. This will help you demonstrate your alignment with the brand and show that you're not just looking for any job, but specifically want to be part of the Starbucks family.
✨Showcase Your Leadership Skills
As a store manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team in a retail or hospitality setting. Highlight how you motivated your team, resolved conflicts, and drove performance – this will resonate well with the interviewers.
✨Understand the Market
Research the local competition and market trends before your interview. Be ready to discuss how you would identify opportunities to drive profitability for the store. This shows that you’re proactive and have a strategic mindset, which is crucial for a leadership role at Starbucks.
✨Engage with the Interviewers
During the interview, don’t hesitate to ask questions about the team dynamics and store culture. This not only shows your interest in the role but also helps you gauge if it’s the right fit for you. Remember, interviews are a two-way street, and engaging with your interviewers can leave a lasting impression.
