At a Glance
- Tasks: Create amazing coffee experiences and connect with customers in a vibrant store environment.
- Company: Join the iconic Starbucks team at Tunstall Alexandra Retail Park.
- Benefits: Enjoy competitive pay, free drinks, 28 days holiday, and discounts on food and merchandise.
- Other info: Flexible hours and opportunities for career growth in a supportive environment.
- Why this job: Be part of a community where your passion for customer service shines every day.
- Qualifications: No experience needed, just bring your enthusiasm and love for coffee!
The predicted salary is between 12 - 12 £ per hour.
Responsibilities include supporting with store procedures such as opening or closing the store, cash handling, and safety and security. You will support your fellow partners during periods of high volume to keep the store operating, anticipate and deliver on customer and store needs by getting to know your store environment and customers, and help create the third place environment during each shift.
Deliver legendary customer service to all customers by acting with a "customer comes first" attitude and creating genuine connections. Maintain a clean and organised workspace for customers and partners while providing quality beverages, whole bean and food products consistently in line with our recipe and presentation standards.
You don’t need previous experience to join our team as a barista; you bring a passion for bringing joy to our customers. Working in a Starbucks store is different from other jobs—you'll create genuine moments of connection with customers through handcrafted beverages and build relationships with customers and fellow partners in store.
Given the nature of our stores, working hours could include early mornings, evenings, weekends, nights and/or holidays. All retail store partners begin their careers with an introductory training programme led by in-store trainers and coaches to immerse you in Starbucks culture and set you up for success. Training programmes are delivered in our stores and provide partners with on-the-job learning supported by their manager.
In return, we offer a competitive starting salary (in line with the national living wage) and benefits that include 28 days holiday a year (including Bank Holidays), an additional special day, free drinks and food on shift, bean stock options for all partners, comprehensive training and access to Starbucks Global Academy, a free bag of coffee each week, and a 30% partner discount on food, beverages and merchandise, discounts with local and national retailers, life assurance, home ownership support options, a 24/7 Employee Assistance Programme, recognition schemes, and opportunities for long-term career growth in store and support centre.
If you’re looking for a new opportunity, with us you’ll be welcomed, challenged, and inspired. Here you’ll be heard. Because here, you’re a part of it all. Here you belong.
Process: Application > CV review > interview and in-store experience > offer and onboarding.
Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression.
Barista - Store 80022, TUNSTALL ALEXANDRA RETAIL PARK in Stoke-on-Trent employer: Starbucks Coffee Company
At Starbucks, we pride ourselves on being more than just a coffee shop; we are a community hub where every partner is valued and encouraged to be their authentic selves. Located in Tunstall Alexandra Retail Park, our baristas enjoy a vibrant work culture that prioritises customer connection and personal growth, with comprehensive training and numerous benefits including competitive pay, generous holiday allowance, and discounts. Join us to create memorable experiences for our customers while enjoying a supportive environment that fosters long-term career development.
StudySmarter Expert Advice🤫
We think this is how you could land Barista - Store 80022, TUNSTALL ALEXANDRA RETAIL PARK in Stoke-on-Trent
✨Explore Local Hotspots
For entry-level roles in the hospitality food service industry, getting a foot in the door can often mean walking into local cafés, restaurants, or hotels with your CV in hand. Introduce yourself, ask about openings, and show your enthusiasm. This face-to-face approach can really set you apart from other candidates who just apply online!
✨Utilise Seasonal Hiring Trends
Keep an eye on the busy seasons, like summer or winter holidays, when restaurants and venues are ramping up for new staff. Many establishments look for extra hands during these peak times, so target your applications around these windows. Engage with local event calendars to find places that might be preparing for busy periods.
✨Join Hospitality Communities
Connect with local hospitality groups on social media or platforms like Meetup; they're a great way to learn about unadvertised opportunities and network with industry folks. Plus, you’ll get insider tips on where the best spots to apply are, and maybe even find a mentor to guide you through your first steps in the industry.
✨Polish those Soft Skills
In food service, your ability to communicate well and remain calm under pressure is crucial. Consider volunteering at local events or gatherings where you can showcase these skills. It not only adds experience to your CV but also demonstrates your willingness to learn and adapt, which is super enticing to potential employers like Starbucks Coffee Company.
We think you need these skills to ace Barista - Store 80022, TUNSTALL ALEXANDRA RETAIL PARK in Stoke-on-Trent
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service world, mentioning your customer service experience is key. Even if it’s just a part-time gig or a volunteer role, highlight how you made customers happy or handled tricky situations. We love seeing those people-focused skills in your application!
Include Relevant Certifications:If you've got any relevant certifications, like a food hygiene certificate or bartending course, make sure they shine in your CV. Certifications show you're serious about your craft, and we appreciate candidates who come prepared with the right knowledge and skills for the job.
Craft a Genuine Cover Letter:For an entry-level position like this, your cover letter should reflect your enthusiasm and willingness to learn. Talk about why you’re excited about the role at Starbucks Coffee Company and what you hope to gain from working in hospitality. Let your personality come through!
Keep Your CV Clear and Concise:In hospitality, hiring managers might be sifting through loads of applications. Keep your CV neat and ensure it highlights your relevant experience and skills without fluff. Stick to one page if you can, making it easy for us to see why you'd be a great fit at Starbucks Coffee Company!
How to prepare for a job interview at Starbucks Coffee Company
✨Know Your Menu Inside Out
You'd be surprised at how many candidates stumble on questions about the menu! Make sure you familiarise yourself with the food and drink offerings at Starbucks Coffee Company. Knowing the ingredients, cooking methods, and even the specials can really impress your interviewer and show you're genuinely interested.
✨Show Off Your Customer Service Skills
In the hospitality-food-service world, customer service is king. Prepare some examples of how you've handled customer interactions in the past, whether in a part-time job or even during group projects. Practising these scenarios can set you apart and highlight your problem-solving abilities.
✨Be Ready for Practical Assessments
Since you're going for an entry-level role, don't be surprised if they ask you to demonstrate your skills in a practical way. Whether that's making a drink or setting a table, brush up on basic hospitality tasks. It shows that you're not just talk, but you can walk the walk too!
✨Display Your Willingness to Learn
As an entry-level candidate, your enthusiasm and willingness to grow can go a long way. Be prepared to discuss what you hope to learn and how you can contribute to the team at Starbucks Coffee Company. Your motivation can often outweigh experience, so let that passion shine through!
