At a Glance
- Tasks: Lead shifts, deliver exceptional customer experiences, and coach your team.
- Company: Join the vibrant community at Starbucks, where your voice matters.
- Benefits: Enjoy 28 days holiday, free drinks, and discounts on food and merchandise.
- Other info: Great long-term career opportunities and comprehensive training available.
- Why this job: Be part of a dynamic team and grow your leadership skills in a fun environment.
- Qualifications: Experience in retail or hospitality and a passion for leading teams.
The predicted salary is between 25000 - 30000 £ per year.
We’re looking for leaders at Starbucks. Join us for coffee, stay for the community, connections and opportunities.
We’ve got an exciting opportunity for you to join us as an assistant manager. Find your place as a leader at Starbucks and help us build the brand’s future. Here your voice is brewed into everything we do. As an assistant manager at Starbucks you will be empowered to deliver outstanding commercial results and customer experiences, taking full ownership for operational standards, partner engagement and key performance indicators.
To be successful in the role, you’ll have previous experience in leading a team in a dynamic, fast-paced and customer-focused retail or hospitality environment. You’ll champion our mission and values to create our Starbucks experience for our customers and partners. You’ll bring your commercial acumen with the ability to translate metrics into actions whilst confidently managing both people and operational priorities. We’re looking for leaders with a growth mindset and an appetite for growing your leadership career.
The best part about this role is that no two days are ever the same! As an assistant manager, working in one of our dynamic stores, alongside your store leadership team, you’ll be setting the example and leading from the front on shift. A typical day could include:
- Leading shifts with a focus on delivering commercial results and world-class customer experience and ensuring every partner is set up for success
- Taking ownership of our KPIs including labour efficiency, waste reduction, and sales performance
- Ensuring shift deployment meets planned roles and routines, adjusting to optimise customer experience
- Observing partner performance, coaching and providing feedback
- Recognising and celebrating partner achievements during and after shifts
- Acting as the store’s duty manager when scheduled, being accountable for all operational and partner decisions during your shift
- Ensuring brand and operational standards are consistently met or exceeded
- Using financial and operational data to make informed decisions that improve shift performance
- Training and coaching partners to deliver consistent quality, efficiency, and service excellence
- Leading and embedding new initiatives and product launches at store level
- Maintaining compliance with health & safety, food safety and security standards
Given the nature of our stores, working hours could include early mornings, evenings, weekends, nights and/or holidays.
In return, we’ll offer you a competitive starting salary and benefits that include:
- 28 days holiday a year (including Bank Holidays)
- Free drinks and one item of food when you’re on shift
- Bean stock options for all partners (own part of Starbucks!)
- Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself)
- A free bag of coffee each week and a 30% partner discounts on food, beverages, and merchandise
- Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform
- Life assurance
- Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit)
- A free 24/7 Employee Assistance Programme available to you and your family
- Recognition schemes and monetary awards for long service, WOWing customers and your fellow Partners
- Great long-term career opportunities in store and support center
So, if you’re looking for a new opportunity, with us you’ll be welcomed, you’ll be challenged, you’ll be inspired. Here you’ll be heard. Because here, you’re a part of it all. Here you belong.
What is our process? Application > CV review > first stage interview > second stage interview > offer and onboarding.
Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression.
Know someone who would be a perfect fit? Share this opportunity with them! At Starbucks, there’s always room for one more.
Assistant Manager in Stanley employer: Starbucks Coffee Company
At Starbucks, we pride ourselves on being an exceptional employer, offering a vibrant work culture where every partner is valued and empowered to lead. With comprehensive training programmes, competitive benefits including 28 days of holiday, free drinks, and opportunities for career growth, our Stanley location fosters a supportive environment that encourages personal and professional development. Join us to be part of a community that celebrates achievements and prioritises your well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Stanley
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time in a Starbucks store. Observe how the team interacts and what the vibe is like. This will help you connect with the interviewers and show that you're genuinely interested in being part of the Starbucks family.
✨Tip Number 2
Prepare for situational questions! Think about your past experiences in retail or hospitality and how they relate to the role. Be ready to share specific examples of how you've led a team, tackled challenges, or improved customer experiences. We want to hear your stories!
✨Tip Number 3
Show off your leadership skills! During the interview, highlight your ability to coach and motivate others. Talk about how you’ve celebrated team successes and fostered a positive environment. Remember, we’re looking for leaders who can inspire their teams!
✨Tip Number 4
Don’t forget to ask questions! Prepare thoughtful questions about the role, team dynamics, and growth opportunities at Starbucks. This shows that you’re engaged and serious about your future with us. Plus, it helps you figure out if this is the right fit for you!
We think you need these skills to ace Assistant Manager in Stanley
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight any previous experience you have in leading a team. We want to see how you've motivated others and driven results in a fast-paced environment like Starbucks.
Be Authentic:Let your personality shine through in your application! We’re looking for genuine individuals who can embody our mission and values. Share your passion for coffee and community – it’ll make your application stand out!
Tailor Your CV:Don’t just send the same CV to everyone! Tailor it to reflect the skills and experiences that align with the Assistant Manager role. We love seeing candidates who take the time to connect their background with what we’re looking for.
Apply Through Our Website:Make sure to apply through our official website. It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details about the role and our culture right there!
How to prepare for a job interview at Starbucks Coffee Company
✨Know Your Starbucks
Before your interview, dive deep into Starbucks' mission, values, and culture. Familiarise yourself with their products and any recent news about the company. This will not only show your enthusiasm but also help you connect your experiences to their brand.
✨Showcase Leadership Skills
As an assistant manager, you'll be leading a team. Prepare examples from your past experiences where you've successfully led a team in a fast-paced environment. Highlight how you motivated your team, handled challenges, and achieved results.
✨Understand KPIs and Metrics
Brush up on key performance indicators relevant to retail and hospitality. Be ready to discuss how you've used data to drive decisions in previous roles. This shows that you can translate metrics into actionable strategies, which is crucial for the role.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the store's operations, team dynamics, and growth opportunities. This demonstrates your genuine interest in the role and helps you assess if it's the right fit for you.
