Store Leader: Guest Experience & Growth in Southampton
Store Leader: Guest Experience & Growth

Store Leader: Guest Experience & Growth in Southampton

Southampton Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to create amazing customer experiences and manage store operations.
  • Company: Top coffee retailer known for its vibrant culture and commitment to quality.
  • Benefits: Competitive salary, comprehensive training, holiday entitlement, and partner discounts.
  • Why this job: Join a passionate team and make a difference in customers' daily lives.
  • Qualifications: Experience in retail or hospitality with strong leadership skills.
  • Other info: Exciting opportunities for growth in a dynamic work environment.

The predicted salary is between 28800 - 43200 £ per year.

A leading coffee retailer is seeking an Assistant Manager in Southampton, England. In this role, you will lead a team to deliver exceptional customer experiences while managing operational priorities and KPIs.

The ideal candidate should have a background in retail or hospitality and a strong leadership presence.

This position offers a competitive salary, comprehensive training, and a variety of employee benefits including holiday entitlement and partner discounts.

Store Leader: Guest Experience & Growth in Southampton employer: Starbucks Coffee Company

As a leading coffee retailer, we pride ourselves on fostering a vibrant work culture in Southampton that prioritises employee growth and development. Our Store Leaders enjoy competitive salaries, comprehensive training programmes, and a range of benefits including generous holiday entitlement and exclusive partner discounts, making us an excellent employer for those seeking a rewarding career in retail or hospitality.
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Contact Detail:

Starbucks Coffee Company Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Store Leader: Guest Experience & Growth in Southampton

✨Tip Number 1

Network like a pro! Reach out to your connections in the retail or hospitality sectors. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for those interviews! Research the company and its values, especially around customer experience. We want you to show them that you’re not just a fit for the role, but also for their culture.

✨Tip Number 3

Practice makes perfect! Get a friend to do mock interviews with you. Focus on showcasing your leadership skills and how you’ve handled operational challenges in the past.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace Store Leader: Guest Experience & Growth in Southampton

Leadership Skills
Customer Service Excellence
Operational Management
KPI Management
Team Leadership
Retail Experience
Hospitality Background
Communication Skills
Problem-Solving Skills
Training and Development
Employee Engagement
Sales Growth Strategies

Some tips for your application 🫡

Show Your Passion for Customer Experience: When writing your application, let us see your enthusiasm for delivering exceptional customer experiences. Share specific examples from your past roles in retail or hospitality that highlight your commitment to putting customers first.

Highlight Your Leadership Skills: We want to know about your leadership style! In your application, mention any experience you have leading teams, managing KPIs, or driving growth. Use clear examples to demonstrate how you've motivated others and achieved results.

Tailor Your Application: Make sure to customise your application to fit the Store Leader role. Use keywords from the job description and align your skills and experiences with what we’re looking for. This shows us you’ve done your homework and are genuinely interested!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it’s super easy to do!

How to prepare for a job interview at Starbucks Coffee Company

✨Know Your Coffee

As a Store Leader, you'll need to demonstrate your passion for coffee and customer service. Brush up on the different types of coffee, brewing methods, and the brand's unique offerings. This knowledge will not only impress your interviewers but also show that you're genuinely interested in the role.

✨Showcase Your Leadership Skills

Prepare examples from your past experiences where you've successfully led a team or improved customer satisfaction. Use the STAR method (Situation, Task, Action, Result) to structure your responses. This will help you clearly convey your leadership presence and how you can drive growth in the store.

✨Understand Operational Priorities

Familiarise yourself with key performance indicators (KPIs) relevant to retail operations. Be ready to discuss how you would manage these priorities while ensuring an exceptional guest experience. This shows that you’re not just focused on customer service but also understand the business side of things.

✨Ask Insightful Questions

At the end of the interview, have a few thoughtful questions prepared. Inquire about the company culture, training opportunities, or how success is measured in this role. This demonstrates your enthusiasm for the position and helps you assess if the company is the right fit for you.

Store Leader: Guest Experience & Growth in Southampton
Starbucks Coffee Company
Location: Southampton

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