At a Glance
- Tasks: Support store operations, deliver legendary customer service, and create a welcoming environment.
- Company: Join the vibrant Starbucks team in Southampton, where community and connection matter.
- Benefits: Enjoy 28 days holiday, free drinks, discounts, and comprehensive training.
- Other info: Great career growth opportunities and a supportive, inclusive culture await you.
- Why this job: Make a difference in customers' days while building genuine connections and friendships.
- Qualifications: No experience needed, just bring your passion for coffee and customer joy.
The predicted salary is between 10 - 12 € per hour.
Responsibilities:
- Supporting store procedures including opening or closing the store, cash handling, and safety and security.
- Assisting partners during high‑volume periods to keep the store operating.
- Anticipating and meeting customer and store needs by becoming familiar with the store environment and its customers.
- Contributing to the creation of a third‑place environment during each shift.
- Delivering legendary customer service by acting with a "customer comes first" attitude and creating genuine connections.
- Maintaining a clean and organised workspace for customers and partners.
- Providing high‑quality beverages, whole‑bean coffee and food products consistently according to recipe and presentation standards.
Working hours may include early mornings, evenings, weekends, nights and/or holidays. All retail store partners begin their careers with us by undertaking an introductory training programme led by in‑store trainers and coaches, designed to immerse you in the Starbucks culture and set you up for success. These programmes are delivered in‑store and provide partners with the opportunity to learn on the job, supported by their manager.
You don't need previous experience to join our team as a barista; all we ask is that you bring a passion for bringing joy to our customers. Working in a Starbucks store is different from any other job. You’ll be creating genuine moments of connection with customers, making a difference to their day through handcrafted beverages and building relationships with both customers (learning their favourite drink) and your fellow partners in store.
At the heart of the community, you’ll be creating the Starbucks experience by providing high‑quality service, beverages and products while cultivating a welcoming third‑place environment. We encourage you to be authentic, and you’ll also have access to partner networks and a sense of belonging.
Benefits:
- 28 days holiday a year (including bank holidays) plus an additional special day to celebrate a personal milestone.
- Free drinks and food while on shift.
- Bean stock options for all partners.
- Comprehensive training, coffee knowledge and access to Starbucks Global Academy, the online learning platform that supports continuous development.
- A free bag of coffee each week and a 30% partner discount on food, beverages and merchandise.
- Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through the Perks at Work platform.
- Life assurance.
- Home Sweet Loan – interest‑free loans that can be paid back over 12 months to help cover a rental deposit.
- A free 24/7 Employee Assistance Programme for you and your family.
- Recognition schemes and monetary awards for long service and outstanding customer interactions.
- Great long‑term career opportunities in store and at the support centre.
So, if you’re looking for a new opportunity, you will be welcomed, challenged and inspired. You’ll be heard and you’ll belong.
Barista - Store# 80270, Southampton - Wide Lane employer: Starbucks Coffee Company
At Starbucks, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters genuine connections with customers and fellow partners. Located in Southampton, our store provides comprehensive training and development opportunities, ensuring that every barista can thrive and grow within the company. With benefits like free drinks, a supportive community, and recognition for outstanding service, joining our team means becoming part of a welcoming environment where you can truly make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Barista - Store# 80270, Southampton - Wide Lane
✨Tip Number 1
Get to know the store vibe! Before your interview, pop into the store and observe how the team interacts with customers. This will help you understand the culture and give you some great talking points during your chat.
✨Tip Number 2
Show off your passion for coffee! Whether it’s your favourite brew or a memorable café experience, share that enthusiasm in your conversation. It’ll show that you’re genuinely interested in being part of the Starbucks family.
✨Tip Number 3
Practice your customer service skills! Think of scenarios where you’ve made someone's day better, even if it’s just a small gesture. Being able to share these moments will highlight your 'customer comes first' attitude.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and the amazing benefits we offer.
We think you need these skills to ace Barista - Store# 80270, Southampton - Wide Lane
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for coffee and customer service.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the barista role. Mention any relevant experience or qualities that make you a great fit for our team!
Show Enthusiasm:Express your excitement about joining our team in your application. We love candidates who are eager to create genuine connections with customers and contribute to our welcoming environment.
Apply Through Our Website:For the best chance of success, apply directly through our website. It’s super easy and ensures your application gets to the right people who can’t wait to meet you!
How to prepare for a job interview at Starbucks Coffee Company
✨Know Your Coffee
Familiarise yourself with different types of coffee and beverages that the store offers. Being able to discuss your favourite drinks or even suggest new ones can show your passion for the role and impress the interviewers.
✨Customer Service Mindset
Prepare to share examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to meet a customer's needs, as this aligns perfectly with the 'customer comes first' attitude they value.
✨Embrace the Culture
Research Starbucks' culture and values. Be ready to discuss how you can contribute to creating that welcoming 'third-place environment' they strive for. Showing that you understand and appreciate their ethos will set you apart.
✨Practice Teamwork Scenarios
Since you'll be assisting partners during busy periods, think of examples where you've worked effectively in a team. Highlight your ability to communicate and collaborate under pressure, which is crucial for maintaining smooth operations.
