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- Tasks: Lead shifts, coach baristas, and create a welcoming Starbucks experience for customers.
- Company: Join Starbucks, a global leader in coffee, known for community and creativity.
- Benefits: Enjoy 28 days holiday, free drinks, discounts, and bean stock options.
- Why this job: Be part of a dynamic team where every day brings new challenges and opportunities.
- Qualifications: Previous coaching or supervisory experience in customer-facing roles is preferred.
- Other info: Flexible working hours, including mornings, evenings, and weekends.
The predicted salary is between 24000 - 36000 £ per year.
Job Description – Shift Supervisor – Store# 85008, LONDON – 93 EUSTON ROAD (240032939)
Brand Starbucks Coffee Company
Location
London – 101 Euston Road (Store# 85008)
101 Euston Road
London NW1 2RA
We’re looking for leaders at Starbucks. Join us for coffee, stay for the community, connections and opportunities.
At Starbucks, we\’re not just about brewing great coffee, we\’re about brewing great leaders too. Immerse yourself in a community of connection, opportunity, and creativity, all stirred up with the aroma of our world-class coffee.
We’ve got an exciting opportunity for you to join us as a store supervisor. Find your place as a leader at Starbucks and help us build the brand’s future. Here your voice is brewed into everything we do. Here you’ll take the lead of the shift, working with your team of baristas to create our Starbucks Experience for our customers with high quality service, beverages and products, whilst creating our third place environment.
We’re looking for candidates with previous coaching or supervisory experience in a customer facing role. You’ll spend your time running shifts with our customers at the core, through coaching your team and creating a positive learning environment to your partners on shift. You’ll be solving problems in the moment, so any experience you have in leading operational activities in a retail or hospitality environment would be beneficial, as you’ll be responsible, alongside the store management team, to achieve results through making an impact and achieving goals and creating our best moments through operational excellence. You’ll be an ambassador for our partner networks, making sure our partners know, here they belong.
The best part about this role is that no two days are ever the same! Working in one of our fast-paced stores, a typical day could include:
- Collaborating with the Store Manager, leading great shifts, supporting partners and inspiring best moments and the Starbucks Experience for our partners and customers
- Setting priorities by leveraging existing tools and resources to determine roles and delegate tasks, looking at ways to drive the profitability of your store
- Inspiring and motivating the store team to make every moment right for our partners and customers, including pre-empting and adapting to any potential issues and addressing/resolving any that arise to optimise the customer experience
- Identifying teachable moments to share best practices with the team
- Seeing challenges as opportunities for continuous improvement to drive operational excellence.
- Executing store operations during scheduled shifts, including organising opening and closing duties
- Ensuring all partners follow Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift
- Providing quality beverages and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products
Given the nature of our stores, our working hours could include early mornings, evenings, weekends, nights and/or holidays.
All our retail store partners begin their careers with us by undertaking an introductory training programme which are led by our amazing in store trainers and coaches and are designed to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and provide partners with the opportunity to learn on the job supported by their manager.
In return, we’ll offer you a competitive starting salary and benefits that include:
- 28 days holiday a year (including Bank Holidays) + an additional special day for you to take to celebrate a special moment in your life each year
- Free drinks and food when you’re on shift
- Our store bonus program
- Bean stock options for all partners (own part of Starbucks!)
- Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself)
- A free bag of coffee each week and a 30% partner discounts on food, beverages, and merchandise
- Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform
- Life assurance
- Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit)
- A free 24/7 Employee Assistance Programme available to you and your family
- Recognition schemes and monetary awards for long service, WOWing customers and your fellow Partners
- Great long-term career opportunities in store and support center
So, if you’re looking for a new opportunity, with us you’ll be welcomed, you’ll be challenged, you’ll be inspired. Here you’ll be heard. Because here, you’re a part of it all. Here you belong.
What is our process?
Application > CV review > first stage interview > second stage interview > offer and onboarding
Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression.
Know someone who would be a perfect fit? Share this opportunity with them! At Starbucks, there’s always room for one more.
Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law.
Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at or 1(888) 611-2258.applicantaccommodation@starbucks.com
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Shift Supervisor - Store# 85008, LONDON - 93 EUSTON ROAD employer: Starbucks Coffee Company
Contact Detail:
Starbucks Coffee Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Supervisor - Store# 85008, LONDON - 93 EUSTON ROAD
✨Tip Number 1
Familiarise yourself with Starbucks' core values and mission. Understanding their commitment to community and customer experience will help you align your answers during interviews and demonstrate that you're a good fit for the company culture.
✨Tip Number 2
Highlight your leadership skills by preparing examples of how you've successfully managed a team or resolved conflicts in previous roles. This will show that you have the necessary experience to lead shifts effectively.
✨Tip Number 3
Research the specific store location where you're applying. Knowing about the local community and any unique challenges or opportunities can help you stand out as a candidate who is genuinely interested in contributing to that particular store.
✨Tip Number 4
Prepare to discuss how you would create a positive environment for both customers and partners. Think of strategies you could implement to enhance the Starbucks Experience, as this aligns with the role's focus on operational excellence and team motivation.
We think you need these skills to ace Shift Supervisor - Store# 85008, LONDON - 93 EUSTON ROAD
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant supervisory and coaching experience in customer-facing roles. Use specific examples that demonstrate your leadership skills and ability to create a positive environment for both customers and team members.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for coffee and community. Mention how your previous experiences align with Starbucks' values and how you can contribute to creating the 'Starbucks Experience' for customers and partners alike.
Showcase Problem-Solving Skills: In your application, provide examples of how you've successfully resolved issues in a fast-paced environment. Highlight your ability to adapt and lead during challenging situations, as this is crucial for the Shift Supervisor role.
Highlight Team Collaboration: Emphasise your experience in collaborating with teams. Discuss how you've motivated and inspired others to achieve goals, as well as any specific strategies you've used to enhance team performance and customer satisfaction.
How to prepare for a job interview at Starbucks Coffee Company
✨Show Your Leadership Skills
As a Shift Supervisor, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples from your past experiences where you've successfully coached or motivated others, especially in a customer-facing role.
✨Understand the Starbucks Experience
Familiarise yourself with what makes the Starbucks Experience unique. Be ready to discuss how you can contribute to creating a welcoming environment for both customers and partners, and how you would handle challenges that arise during shifts.
✨Highlight Problem-Solving Abilities
The role involves solving problems on the spot. Think of specific instances where you've effectively resolved issues in a fast-paced environment, and be prepared to share these during your interview.
✨Emphasise Team Collaboration
Collaboration is key at Starbucks. Be ready to talk about how you've worked with others to achieve common goals, and how you plan to foster a positive learning environment for your team as a supervisor.