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- Tasks: Lead shifts, inspire your team, and create the ultimate Starbucks experience for customers.
- Company: Join the iconic Starbucks brand and be part of a diverse, inclusive team.
- Benefits: Enjoy 28 days holiday, free drinks, discounts, and career growth opportunities.
- Why this job: Make a real impact while developing your leadership skills in a fun environment.
- Qualifications: Previous coaching or supervisory experience in a customer-facing role is essential.
- Other info: Comprehensive training and support to help you thrive in your career.
The predicted salary is between 24000 - 36000 £ per year.
We have an exciting opportunity for you to join us as a store supervisor. Find your place as a leader at Starbucks and help us build the brand's future. Here your voice is brewed into everything we do. You will take the lead of the shift, working with your team of baristas to create our Starbucks Experience for our customers with high quality service, beverages and products, whilst creating our third place environment.
We're looking for candidates with previous coaching or supervisory experience in a customer facing role.
Typical Day- Collaborating with the Store Manager, leading great shifts, supporting partners and inspiring best moments and the Starbucks Experience for our partners and customers.
- Setting priorities by leveraging existing tools and resources to determine roles and delegate tasks, looking at ways to drive the profitability of your store.
- Inspiring and motivating the store team to make every moment right for our partners and customers, including pre-empting and adapting to any potential issues and addressing/resolving any that arise to optimise the customer experience.
- Identifying teachable moments to share best practices with the team.
- Seeing challenges as opportunities for continuous improvement to drive operational excellence.
- Executing store operations during scheduled shifts, including organising opening and closing duties.
- Ensuring all partners follow Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
- Providing quality beverages and food products consistently for all customers by adhering to all recipe and presentation standards.
- Following health, safety and sanitation guidelines for all products.
Benefits
- 28 days holiday a year (including Bank Holidays).
- An additional special day for you to take to celebrate a special moment in your life each year.
- Free drinks and food when you’re on shift.
- Our store bonus program.
- Bean stock options for all partners (own part of Starbucks!).
- Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself).
- A free bag of coffee each week and a 30% partner discount on food, beverages, and merchandise.
- Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform.
- Life assurance.
- Home Sweet Loan (Interest‑free loans that can be paid back over 12 months to help pay your rental deposit).
- A free 24/7 Employee Assistance Programme available to you and your family.
- Recognition schemes and monetary awards for long service, WOWing customers and your fellow Partners.
- Great long‑term career opportunities in store and support center.
EEO Statement
Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression.
Application process: CV review > first stage interview > second stage interview > offer and onboarding.
At Starbucks, there's always room for one more.
Shift Supervisor - Store 69462, BURY VICTORIA RETAIL PARK DT employer: Starbucks Coffee Company
Contact Detail:
Starbucks Coffee Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Supervisor - Store 69462, BURY VICTORIA RETAIL PARK DT
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time in a Starbucks store. Observe how the team interacts and the vibe of the place. This will help you understand what it means to create that 'third place' environment and show that you're genuinely interested.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experiences where you've led a team or resolved conflicts. Be ready to share these stories during your interview to demonstrate your coaching abilities and how you inspire others.
✨Tip Number 3
Prepare for situational questions! Starbucks loves to see how you handle real-life scenarios. Think about how you'd motivate your team during a busy shift or how you'd deal with an unhappy customer. Show them you can think on your feet!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Starbucks family. Don’t forget to follow up after your application to express your enthusiasm!
We think you need these skills to ace Shift Supervisor - Store 69462, BURY VICTORIA RETAIL PARK DT
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how much you love coffee and customer service. Share a little about why you want to be part of the Starbucks family.
Tailor Your CV: Make sure your CV is tailored to the Shift Supervisor role. Highlight any previous supervisory or coaching experience you've had in customer-facing roles. We want to see how your skills align with what we’re looking for!
Be Specific: Use specific examples in your application to demonstrate your leadership skills. Talk about times when you’ve inspired a team or resolved a tricky situation. This helps us see how you handle challenges and drive excellence.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Starbucks Coffee Company
✨Know Your Starbucks
Familiarise yourself with Starbucks' values, mission, and the unique customer experience they aim to create. This will help you align your answers with their culture and show that you're genuinely interested in being part of the team.
✨Showcase Your Leadership Skills
Prepare examples from your previous supervisory roles where you've successfully led a team or resolved conflicts. Highlight how you inspired your team and improved customer experiences, as this is crucial for the Shift Supervisor role.
✨Practice Situational Questions
Expect questions about how you'd handle specific scenarios, like dealing with a difficult customer or managing a busy shift. Think through your responses ahead of time, focusing on your problem-solving skills and ability to maintain a positive environment.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the store's operations or team dynamics. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
