At a Glance
- Tasks: Create amazing coffee experiences and connect with customers in a vibrant store environment.
- Company: Join the iconic Starbucks team at Lakeside Business, Portsmouth.
- Benefits: Enjoy free drinks, 28 days holiday, and discounts on food and merchandise.
- Other info: Comprehensive training and great career growth opportunities await you!
- Why this job: Make a difference in customers' days while building lasting relationships.
- Qualifications: No experience needed, just bring your passion for customer service.
The predicted salary is between 10 - 12 € per hour.
Responsibilities:
- Supporting store procedures including opening or closing the store, cash handling, and safety and security.
- Assisting partners during high‑volume periods to keep the store operating.
- Anticipating and meeting customer and store needs by becoming familiar with the store environment and its customers.
- Contributing to the creation of a third‑place environment during each shift.
- Delivering legendary customer service by acting with a "customer comes first" attitude and creating genuine connections.
- Maintaining a clean and organised workspace for customers and partners.
- Providing high‑quality beverages, whole‑bean coffee and food products consistently according to recipe and presentation standards.
Working hours may include early mornings, evenings, weekends, nights and/or holidays. All retail store partners begin their careers with us by undertaking an introductory training programme led by in‑store trainers and coaches, designed to immerse you in the Starbucks culture and set you up for success. These programmes are delivered in‑store and provide partners with the opportunity to learn on the job, supported by their manager.
You don't need previous experience to join our team as a barista; all we ask is that you bring a passion for bringing joy to our customers. Working in a Starbucks store is different from any other job. You’ll be creating genuine moments of connection with customers, making a difference to their day through handcrafted beverages and building relationships with both customers (learning their favourite drink) and your fellow partners in store.
At the heart of the community, you’ll be creating the Starbucks experience by providing high‑quality service, beverages and products while cultivating a welcoming third‑place environment. We encourage you to be authentic, and you’ll also have access to partner networks and a sense of belonging.
Benefits:
- 28 days holiday a year (including bank holidays) plus an additional special day to celebrate a personal milestone.
- Free drinks and food while on shift.
- Bean stock options for all partners.
- Comprehensive training, coffee knowledge and access to Starbucks Global Academy, the online learning platform that supports continuous development.
- A free bag of coffee each week and a 30% partner discount on food, beverages and merchandise.
- Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through the Perks at Work platform.
- Life assurance.
- Home Sweet Loan – interest‑free loans that can be paid back over 12 months to help cover a rental deposit.
- A free 24/7 Employee Assistance Programme for you and your family.
- Recognition schemes and monetary awards for long service and outstanding customer interactions.
- Great long‑term career opportunities in store and at the support centre.
So, if you’re looking for a new opportunity, you will be welcomed, challenged and inspired. You’ll be heard and you’ll belong.
Barista - Store# 18787, Portsmouth - Lakeside Business employer: Starbucks Coffee Company
At Starbucks, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters genuine connections with customers and colleagues alike. Our Portsmouth location provides a supportive environment with comprehensive training programmes, extensive benefits including free drinks and food while on shift, and opportunities for career growth within the company. Join us to be part of a community that values authenticity, celebrates personal milestones, and encourages you to thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Barista - Store# 18787, Portsmouth - Lakeside Business
✨Tip Number 1
Get to know the store vibe! Before your interview, pop into the store and soak up the atmosphere. Chat with the baristas, observe how they interact with customers, and get a feel for the team dynamic. This will help you connect during your interview and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different customer scenarios. Maybe even role-play with a friend. Being able to demonstrate your ability to create genuine connections with customers will set you apart from the crowd.
✨Tip Number 3
Show off your passion for coffee! Whether it's sharing your favourite brew or discussing what makes a great cup of coffee, let your enthusiasm shine through. This is a key part of the Starbucks culture, and we love seeing that excitement in potential partners.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets directly to us. Plus, you can keep an eye on any updates or new opportunities that pop up. We can’t wait to see your application come through!
We think you need these skills to ace Barista - Store# 18787, Portsmouth - Lakeside Business
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about creating those special moments for our customers!
Be Authentic:Don’t be afraid to show your true self in your application. We value authenticity and want to know what makes you unique and how you can contribute to our welcoming environment.
Highlight Teamwork Skills:Since we work closely with our partners, it’s important to showcase any experience you have in teamwork. Mention how you’ve collaborated with others to achieve a common goal or support each other during busy times.
Apply Through Our Website:Make sure to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with us at Starbucks.
How to prepare for a job interview at Starbucks Coffee Company
✨Know the Store Inside Out
Before your interview, take some time to familiarise yourself with the store environment and its offerings. Understanding the menu, the layout, and even the regular customers can give you a leg up. It shows that you're genuinely interested in the role and ready to hit the ground running.
✨Show Your Customer Service Skills
Since delivering legendary customer service is key, think of examples from your past experiences where you've gone above and beyond for a customer. Whether it’s a retail job or a volunteer position, be ready to share how you created genuine connections and made someone's day better.
✨Embrace the Team Spirit
This role is all about teamwork, especially during busy periods. Be prepared to discuss how you work well with others and support your teammates. Share stories that highlight your ability to collaborate and contribute to a positive work environment.
✨Be Authentic and Passionate
The company values authenticity, so let your personality shine through in the interview. Talk about your passion for coffee and customer service, and why you want to be part of the Starbucks community. Genuine enthusiasm can make a lasting impression!
