At a Glance
- Tasks: Lead shifts, deliver amazing customer experiences, and coach your team to success.
- Company: Join the vibrant community at Starbucks, where your voice matters.
- Benefits: Enjoy 28 days holiday, free drinks, and discounts on food and merchandise.
- Other info: Great career growth opportunities and comprehensive training provided.
- Why this job: Empower your leadership skills while making a real impact in a dynamic environment.
- Qualifications: Previous experience in retail or hospitality with a passion for team leadership.
The predicted salary is between 25000 - 30000 £ per year.
We’re looking for leaders at Starbucks. Join us for coffee, stay for the community, connections and opportunities. We’ve got an exciting opportunity for you to join us as an assistant manager. Here your voice is brewed into everything we do. As an assistant manager at Starbucks you will be empowered to deliver outstanding commercial results and customer experiences, taking full ownership for operational standards, partner engagement and key performance indicators.
All our retail store partners begin their careers with us by undertaking an introductory training programme, led by in‑store trainers and coaches, designed to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and provide partners with the opportunity to learn on the job supported by their manager.
Responsibilities- Leading shifts with a focus on delivering commercial results and world‑class customer experience and ensuring every partner is set up for success
- Taking ownership of our KPIs including labour efficiency, waste reduction, and sales performance
- Ensuring shift deployment meets planned roles and routines, adjusting to optimise customer experience
- Observing partner performance, coaching and providing feedback
- Recognising and celebrating partner achievements during and after shifts
- Acting as the store’s duty manager when scheduled, being accountable for all operational and partner decisions during your shift
- Ensuring brand and operational standards are consistently met or exceeded
- Using financial and operational data to make informed decisions that improve shift performance
- Training and coaching partners to deliver consistent quality, efficiency, and service excellence
- Leading and embedding new initiatives and product launches at store level
- Maintaining compliance with health & safety, food safety and security standards
To be successful in the role, you’ll have previous experience in leading a team in a dynamic, fast‑paced, customer‑focused retail or hospitality environment. You should champion our mission and values to create the Starbucks experience for our customers and partners, translate metrics into actions, and confidently manage both people and operational priorities. A growth mindset and appetite for leadership career advancement are required.
Benefits- 28 days holiday a year (including Bank Holidays)
- Free drinks and one item of food when you’re on shift
- Bean stock options for all partners (own part of Starbucks!)
- Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy
- A free bag of coffee each week and a 30% partner discount on food, beverages, and merchandise
- Discounts with local and national retailers (e.g., cell phones, gym memberships, entertainment tickets, hotels) through the Perks at Work platform
- Life assurance
- Home Sweet Loan (interest‑free loans that can be paid back over 12 months to help pay your rental deposit)
- A free 24/7 Employee Assistance Programme available to you and your family
- Recognition schemes and monetary awards for long service, WOWing customers and your fellow Partners
- Great long‑term career opportunities in store and support centre
Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression.
Assistant Manager in Northampton employer: Starbucks Coffee Company
At Starbucks, we pride ourselves on being an exceptional employer that fosters a vibrant work culture where every partner's voice is valued. As an Assistant Manager, you'll benefit from comprehensive training, career advancement opportunities, and a supportive environment that celebrates achievements while ensuring a world-class customer experience. With perks like free drinks, bean stock options, and discounts with local retailers, working at Starbucks not only offers meaningful employment but also a chance to be part of a community dedicated to excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Northampton
✨Tip Number 1
Get to know the Starbucks culture before your interview. Spend some time in a local store, chat with partners, and soak up the vibe. This will help you connect your experiences to their values during the interview.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or improved customer experience. Be ready to share these during your interview to show how you can bring that same energy to Starbucks.
✨Tip Number 3
Don’t just focus on your skills; show your passion for coffee and community! Talk about why you love Starbucks and how you can contribute to creating that amazing customer experience they’re known for.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Starbucks family. Let’s brew some success together!
We think you need these skills to ace Assistant Manager in Northampton
Some tips for your application 🫡
Show Your Passion for Coffee:When writing your application, let your love for coffee and the Starbucks experience shine through. We want to see how you connect with our brand and values, so don’t hold back on sharing your enthusiasm!
Highlight Your Leadership Skills:As an assistant manager, you'll be leading shifts and coaching partners. Make sure to showcase any previous leadership experience in your application. We’re looking for examples of how you've motivated teams and delivered great results.
Be Specific About Your Achievements:Use concrete examples to demonstrate your impact in previous roles. Whether it’s improving sales performance or enhancing customer experiences, we want to know how you’ve made a difference. Numbers and metrics can really help us see your success!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into our hands quickly. Plus, you’ll find all the details about the role and our culture there!
How to prepare for a job interview at Starbucks Coffee Company
✨Know Your Starbucks Culture
Before your interview, dive into the Starbucks culture. Familiarise yourself with their mission and values, and think about how you can embody these in your role as an assistant manager. This will show that you're not just looking for a job, but that you genuinely want to be part of the Starbucks community.
✨Prepare for Operational Scenarios
Expect questions about operational standards and KPIs. Think of examples from your past experience where you've successfully managed a team or improved performance metrics. Be ready to discuss how you would handle specific situations, like coaching a partner or optimising shift deployment.
✨Showcase Your Leadership Style
As an assistant manager, your leadership style is crucial. Be prepared to talk about how you motivate and engage your team. Share stories that highlight your ability to celebrate achievements and provide constructive feedback, as this aligns perfectly with what Starbucks values in their leaders.
✨Ask Insightful Questions
At the end of your interview, have a few thoughtful questions ready. Ask about the training programmes or how success is measured in the role. This not only shows your interest in the position but also gives you a chance to assess if Starbucks is the right fit for you.
