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- Tasks: Lead shifts, deliver exceptional customer experiences, and coach your team.
- Company: Join the vibrant community at Starbucks and shape its future.
- Benefits: Enjoy competitive pay, free drinks, and 28 days holiday a year.
- Other info: Great career growth opportunities and comprehensive training provided.
- Why this job: Be part of a dynamic team where no two days are the same!
- Qualifications: Previous leadership experience in retail or hospitality is essential.
The predicted salary is between 30000 - 40000 £ per year.
We’re looking for leaders at Starbucks. Join us for coffee, stay for the community, connections and opportunities. We’ve got an exciting opportunity for you to join us as an assistant manager. Find your place as a leader at Starbucks and help us build the brand’s future. Here your voice is brewed into everything we do.
As an assistant manager at Starbucks you will be empowered to deliver outstanding commercial results and customer experiences, taking full ownership for operational standards, partner engagement and key performance indicators. To be successful in the role, you’ll have previous experience in leading a team in a dynamic, fast-paced and customer-focused retail or hospitality environment. You’ll champion our mission and values to create our Starbucks experience for our customers and partners. You’ll bring your commercial acumen with the ability to translate metrics into actions whilst confidently managing both people and operational priorities. We’re looking for leaders with a growth mindset and an appetite for growing your leadership career.
The best part about this role is that no two days are ever the same! As an assistant manager, working in one of our dynamic stores, alongside your store leadership team, you’ll be setting the example and leading from the front with on shift. A typical day could include:
- Leading shifts with a focus on delivering commercial results and world-class customer experience and ensuring every partner is set up for success
- Taking ownership of our KPIs including labour efficiency, waste reduction, and sales performance
- Ensuring shift deployment meets planned roles and routines, adjusting to optimise customer experience
- Observing partner performance, coaching and providing feedback
- Recognising and celebrating partner achievements during and after shifts
- Acting as the store’s duty manager when scheduled, being accountable for all operational and partner decisions during your shift
- Ensuring brand and operational standards are consistently met or exceeded
- Using financial and operational data to make informed decisions that improve shift performance
- Training and coaching partners to deliver consistent quality, efficiency, and service excellence
- Leading and embedding new initiatives and product launches at store level
- Maintaining compliance with health & safety, food safety and security standards
Given the nature of our stores, working hours could include early mornings, evenings, weekends, nights and/or holidays. All our retail store partners begin their careers with us by undertaking an introductory training programme which are led by our amazing in store trainers and coaches and are designed to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and provide partners with the opportunity to learn on the job supported by their manager.
In return, we’ll offer you a competitive starting salary and benefits that include:
- 28 days holiday a year (including Bank Holidays)
- Free drinks and one item of food when you’re on shift
- Bean stock options for all partners (own part of Starbucks!)
- Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself)
- A free bag of coffee each week and a 30% partner discounts on food, beverages, and merchandise
- Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform
- Life assurance
- Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit)
- A free 24/7 Employee Assistance Programme available to you and your family
- Recognition schemes and monetary awards for long service, WOWing customers and your fellow Partners
- Great long-term career opportunities in store and support center
So, if you’re looking for a new opportunity, with us you’ll be welcomed, you’ll be challenged, you’ll be inspired. Here you’ll be heard. Because here, you’re a part of it all. Here you belong.
What is our process? Application > CV review > first stage interview > second stage interview > offer and onboarding. Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression.
Know someone who would be a perfect fit? Share this opportunity with them! At Starbucks, there’s always room for one more.
Assistant Manager in Newton Mearns employer: Starbucks Coffee Company
Contact Detail:
Starbucks Coffee Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Newton Mearns
✨Tip Number 1
Get to know the Starbucks culture! Before your interview, spend some time in a local store. Observe how the team interacts and what makes the customer experience special. This will help you connect with the brand during your interview.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or improved performance in a fast-paced environment. Be ready to share these during your interview to showcase your skills and fit for the assistant manager role.
✨Tip Number 3
Show your passion for coffee and community! Starbucks is all about connection, so express your enthusiasm for the brand and how you can contribute to its mission. This will set you apart as a candidate who truly cares.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note to express your appreciation for the opportunity. It’s a simple gesture that shows your professionalism and keeps you on their radar.
We think you need these skills to ace Assistant Manager in Newton Mearns
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your previous experience in leading a team. We want to see how you've inspired others and driven results in a fast-paced environment like ours.
Be Authentic: Let your personality shine through! At Starbucks, we value authenticity, so don’t be afraid to share your passion for coffee and community in your application. It’s all about finding the right fit!
Tailor Your CV: Make sure your CV is tailored to the Assistant Manager role. Focus on relevant experiences that showcase your ability to manage operations and engage with partners effectively. We love seeing how you can translate metrics into actions!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Starbucks Coffee Company
✨Know Your Starbucks
Before your interview, dive into the Starbucks culture and values. Familiarise yourself with their mission and how they create a unique customer experience. This will help you connect your own leadership style to what they’re looking for.
✨Showcase Your Leadership Skills
Prepare specific examples from your past experiences where you successfully led a team in a fast-paced environment. Highlight how you’ve managed KPIs, coached team members, and improved operational standards. This will demonstrate your readiness for the assistant manager role.
✨Be Ready to Discuss Metrics
Since the role involves translating metrics into actions, be prepared to discuss how you've used data to drive performance in previous roles. Think about examples where you improved sales or efficiency based on your analysis.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the role and the company. Inquire about the team dynamics, upcoming initiatives, or how success is measured in the assistant manager position. This shows you’re thinking ahead and are genuinely interested.