At a Glance
- Tasks: Support product strategies and coordinate exciting campaigns at Starbucks UK.
- Company: Join the vibrant team at Starbucks UK, where your ideas matter.
- Benefits: Enjoy 25 days holiday, flexible benefits, and a free bag of coffee weekly!
- Other info: Access comprehensive training and be part of an inclusive culture.
- Why this job: Be part of a dynamic environment where no two days are the same.
- Qualifications: Experience in project coordination and a knack for spotting trends.
The predicted salary is between 31500 - 38500 £ per year.
We’re looking for a merchandise and campaign implementation specialist to join our team here at Starbucks UK. A place where you’re valued, challenged, and inspired. Where your voice is brewed into everything we do. At Starbucks, we’re all about you.
As part of this role, you’ll be responsible for supporting the UK Product team in driving performance of Merchandise, Coffee at Home and Ready to Drink categories, optimising these product assortments, and ensuring seamless execution of category strategies. This role is essential in maintaining high standards of product quality and enhancing customer experience, ultimately contributing to the overall success of the Starbucks brand.
We’ll look to you to bring your proven experience in project coordination or management within retail, FMCG or commercial environments. You’ll be an insight-led thinker with a strong eye for trends and the ability to translate customer and product insights and data into innovative, commercially relevant strategies. Working in a fast paced and multi-site environment means you’ll need to be able to manage multiple workstreams and deadlines simultaneously but also have the ability to manage stakeholders and suppliers, being able to influence and drive accountability.
The best part about this role is that no two days are ever the same! Working as our merchandise and campaign implementation specialist, you’ll get involved in:
- Supporting the delivery of product and merchandise strategies across key categories, using customer insight and performance data to guide decisions.
- Partnering with UK, EMEA and cross-functional teams to localise products and drive commercial performance.
- Coordinating end-to-end execution of product campaigns, ensuring delivery against timelines, objectives and quality standards.
- Building strong relationships with internal stakeholders and external suppliers to support successful campaign launches.
- Contribute to innovation opportunities by identifying customer trends, market insights and business performance drivers.
- Managing project plans, timelines, risks and updates to ensure initiatives stay on track.
- Providing regular progress updates and support leadership presentations and approvals.
- Managing category-related administration, including purchase orders and campaign launch activities.
- Ensuring a seamless customer and partner experience by supporting operational excellence and visual merchandising execution.
In return, we’ll offer you a competitive salary and benefits that include:
- 25 days holiday a year (plus Bank Holidays)
- Flexible benefits – in addition to the benefits listed here we’ll also provide you with an additional 4% to allow you to select the benefits that suit you
- Life assurance and private medical insurance for yourself
- Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself)
- Free bag of coffee each week and a 30% partner discounts on food, beverages, and merchandise
- Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform
- Subscription to Headspace
- Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit)
- Bean stock options for all partners (own part of Starbucks!)
- A free 24/7 Employee Assistance Programme available to you and your family
So, if you’re looking for a new opportunity, with us you’ll be welcomed, you’ll be challenged, you’ll be inspired. Here you’ll be heard. Because here, you’re a part of it all. Here you belong.
Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression.
merchandise and campaign implementation specialist employer: Starbucks Coffee Company
At Starbucks in Kings Lynn, we pride ourselves on being more than just a coffee shop; we are a community hub where every partner's voice is valued. With comprehensive training, competitive benefits including free drinks and food during shifts, and opportunities for career growth, we foster a supportive and inclusive work culture that encourages authenticity and connection. Join us to create memorable experiences for our customers while enjoying unique perks like bean stock options and discounts with local retailers.
StudySmarter Expert Advice🤫
We think this is how you could land merchandise and campaign implementation specialist
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Starbucks Coffee Company, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Starbucks Coffee Company!
We think you need these skills to ace merchandise and campaign implementation specialist
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Starbucks Coffee Company, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Starbucks Coffee Company and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Starbucks Coffee Company that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Starbucks Coffee Company
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
