At a Glance
- Tasks: Lead and inspire your team to deliver exceptional service and drive sales.
- Company: Join the iconic Starbucks brand with a focus on teamwork and community.
- Benefits: Competitive salary, meal discounts, wellbeing support, and career development opportunities.
- Other info: Embrace a culture of inclusivity and continuous growth.
- Why this job: Make a real impact in a vibrant environment while building your leadership skills.
- Qualifications: Experience in management and a passion for customer service.
The predicted salary is between 35000 - 38000 £ per year.
Responsibilities
- Recruit and train the best people for your teams, ensuring they have the capability to deliver above and beyond in their role by developing their operational and leadership skills.
- Coach your teams to be passionate and knowledgeable about the products in your units, building its brand and providing customers with the right range, quality, and service to ensure they keep coming back.
- Lead your teams in the driving of trade activity and use your expertise and knowledge to grow sales and maximise profit.
- Lead and build your teams' knowledge to deliver and sustain business Change Plans and resource-planned activities ensuring that hours are worked when and where these would most benefit customers, and to identify and resolve root-cause issues, with sustainable solutions and continual reviews.
- Ensure the units are in line with the guidance provided by internal systems.
- Build strong stakeholder management and trusted relationships with our clients and partners.
- The safety of your colleagues is your top priority, and you ensure your units are always trading legally by coaching the team to use all security tools available to provide a safer place to work.
Compensation & Benefits
- Competitive salary between £35,000 - £38,000 (depending on experience) p.a.
- Discounted meal on shift
- Colleague discount - up to 50%
- Friends & Family discount up to 20% (T&C apply)
- Access to digital GPs, 24/7 helpline for you & family
- Wellbeing support and family friendly leave
- Variety of networks to support you, Neurodiversity, LGBTQ+ and many more
- Life assurance
- Apprenticeships and ongoing development opportunities
- Share incentive plan (SIP)
General Manager - Starbucks in Leeds employer: Starbucks Coffee Company
As a General Manager at Starbucks, you will thrive in a dynamic and inclusive work environment that prioritises employee growth and wellbeing. With competitive salaries, extensive training programmes, and a strong emphasis on team development, you will have the opportunity to lead passionate teams while enjoying benefits such as discounted meals, access to digital healthcare, and various support networks. Join us in creating a welcoming atmosphere for both employees and customers, where your leadership can make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager - Starbucks in Leeds
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Starbucks on LinkedIn. They can give you the inside scoop on what it’s really like to work there and might even refer you for the role.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Starbucks’ values, products, and recent news. Show us that you’re not just passionate about coffee but also about being part of the team.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. Focus on how you’d lead teams, drive sales, and handle challenges. We want to see your leadership skills shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace General Manager - Starbucks in Leeds
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through. We want to see that you’re not just looking for a job, but that you genuinely care about leading teams and delivering exceptional service.
Tailor Your Experience:Make sure to highlight your relevant experience in recruitment, training, and team leadership. We love seeing how your past roles have prepared you to drive trade activity and grow sales, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and achievements are easy to spot. Use bullet points if it helps to break things down!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Starbucks Coffee Company
✨Know Your Stuff
Make sure you’re well-versed in Starbucks' products and values. Familiarise yourself with their menu, sustainability efforts, and community initiatives. This shows your passion for the brand and helps you connect with the interviewers.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully recruited, trained, and developed teams in the past. Highlight specific instances where your coaching led to improved performance or customer satisfaction. This will demonstrate your capability to lead effectively.
✨Be Ready to Discuss Change Management
Since the role involves driving business change, come prepared with examples of how you've managed change in previous positions. Talk about the strategies you used to ensure smooth transitions and how you resolved any challenges that arose.
✨Build Relationships
Stakeholder management is key, so think about how you’ve built strong relationships in your past roles. Be ready to discuss how you’ve collaborated with clients and partners to achieve common goals, as this will show your ability to foster trust and teamwork.
