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- Tasks: Lead a team to create amazing customer experiences and manage daily operations.
- Company: Join a global coffee retailer with a vibrant culture in Glasgow.
- Benefits: Enjoy competitive pay, holiday entitlement, free drinks, and training perks.
- Why this job: Be part of shaping the future of Starbucks while working in a welcoming environment.
- Qualifications: Experience in retail or hospitality is a plus; strong leadership skills are essential.
- Other info: Dynamic role with opportunities for personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
A global coffee retailer in Glasgow is seeking an Assistant Manager to lead and empower a team to deliver exceptional customer experiences. In this dynamic role, you will manage daily operations and KPIs, train staff, and foster a strong team spirit. Ideal candidates will have valuable experience in retail or hospitality.
Benefits include competitive salary, holiday entitlement, free drinks, and training perks. Join us to shape the future of Starbucks and be part of a welcoming team.
Assistant Store Manager - Lead Customer Experience & KPIs in Glasgow employer: Starbucks Coffee Company
Contact Detail:
Starbucks Coffee Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager - Lead Customer Experience & KPIs in Glasgow
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the coffee retailer. They can give you insider tips on what it’s really like to work there and might even refer you for the role.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer experience and team management. We want you to showcase your skills in leading a team and hitting those KPIs!
✨Tip Number 3
Show your passion for coffee and customer service! During your interview, share your favourite coffee experiences and how you’ve gone above and beyond for customers in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining the team.
We think you need these skills to ace Assistant Store Manager - Lead Customer Experience & KPIs in Glasgow
Some tips for your application 🫡
Show Your Passion for Customer Experience: When writing your application, let your enthusiasm for delivering exceptional customer experiences shine through. Share specific examples from your past roles in retail or hospitality that highlight how you've gone above and beyond for customers.
Highlight Your Leadership Skills: As an Assistant Store Manager, you'll be leading a team, so make sure to emphasise your leadership experience. Talk about times when you've trained staff or fostered a strong team spirit, as this will show us you're ready to empower others.
Be Clear About Your KPIs Knowledge: Since managing KPIs is a key part of the role, don’t forget to mention your familiarity with them. Explain how you've used KPIs in previous positions to drive performance and improve customer satisfaction.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Starbucks Coffee Company
✨Know Your Customer Experience
Make sure you understand what exceptional customer experience means to the company. Research their values and think about how you can contribute to creating a welcoming atmosphere. Be ready to share examples from your past roles where you’ve gone above and beyond for customers.
✨Familiarise Yourself with KPIs
Since this role involves managing KPIs, brush up on what key performance indicators are relevant in retail or hospitality. Be prepared to discuss how you've used KPIs in previous positions to drive team performance and improve customer satisfaction.
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll need to lead a team effectively. Think of specific instances where you've trained or empowered staff. Highlight your ability to foster a strong team spirit and how you handle challenges within a team setting.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask during the interview. This shows your genuine interest in the role and the company. You might want to ask about their training programmes or how they measure success in customer experience. It’s a great way to demonstrate your enthusiasm for shaping the future of Starbucks.
