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- Tasks: Lead shifts, deliver exceptional customer experiences, and drive commercial results.
- Company: Join the vibrant team at Starbucks, where community and connections thrive.
- Benefits: Enjoy 28 days holiday, free drinks, discounts, and comprehensive training.
- Why this job: Empower your leadership skills and make a real impact in a dynamic environment.
- Qualifications: Previous experience in retail or hospitality leadership is essential.
- Other info: Flexible hours and great long-term career opportunities await you.
The predicted salary is between 28800 - 43200 £ per year.
We’re looking for leaders at Starbucks. Join us for coffee, stay for the community, connections and opportunities.
We’ve got an exciting opportunity for you to join us as an assistant manager. Find your place as a leader at Starbucks and help us build the brand’s future. Here your voice is brewed into everything we do. As an assistant manager at Starbucks you will be empowered to deliver outstanding commercial results and customer experiences, taking full ownership for operational standards, partner engagement and key performance indicators.
To be successful in the role, you’ll have previous experience in leading a team in a dynamic, fast-paced and customer-focused retail or hospitality environment. You’ll champion our mission and values to create our Starbucks experience for our customers and partners. You’ll bring your commercial acumen with the ability to translate metrics into actions whilst confidently managing both people and operational priorities. We’re looking for leaders with a growth mindset and an appetite for growing your leadership career.
The best part about this role is that no two days are ever the same! As an assistant manager, working in one of our dynamic stores, alongside your store leadership team, you’ll be setting the example and leading from the front on shift. A typical day could include:
- Leading shifts with a focus on delivering commercial results and world-class customer experience and ensuring every partner is set up for success
- Taking ownership of our KPIs including labour efficiency, waste reduction, and sales performance
- Ensuring shift deployment meets planned roles and routines, adjusting to optimise customer experience
- Observing partner performance, coaching and providing feedback
- Recognising and celebrating partner achievements during and after shifts
- Acting as the store’s duty manager when scheduled, being accountable for all operational and partner decisions during your shift
- Ensuring brand and operational standards are consistently met or exceeded
- Using financial and operational data to make informed decisions that improve shift performance
- Training and coaching partners to deliver consistent quality, efficiency, and service excellence
- Leading and embedding new initiatives and product launches at store level
- Maintaining compliance with health & safety, food safety and security standards
Given the nature of our stores, working hours could include early mornings, evenings, weekends, nights and/or holidays.
In return, we’ll offer you a competitive starting salary and benefits that include:
- 28 days holiday a year (including Bank Holidays)
- Free drinks and one item of food when you’re on shift
- Bean stock options for all partners (own part of Starbucks!)
- Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself)
- A free bag of coffee each week and a 30% partner discount on food, beverages, and merchandise
- Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform
- Life assurance
- Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit)
- A free 24/7 Employee Assistance Programme available to you and your family
- Recognition schemes and monetary awards for long service, WOWing customers and your fellow Partners
- Great long-term career opportunities in store and support centre
So, if you’re looking for a new opportunity, with us you’ll be welcomed, you’ll be challenged, you’ll be inspired. Here you’ll be heard. Because here, you’re a part of it all. Here you belong.
Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression.
Assistant Manager in Glasgow employer: Starbucks Coffee Company
Contact Detail:
Starbucks Coffee Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Glasgow
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time in a Starbucks store. Observe how the team interacts and how they serve customers. This will give you insights into their values and help you connect during your interview.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or improved performance. Be ready to share these during your interview to showcase your experience and how you can contribute to the Starbucks team.
✨Tip Number 3
Prepare questions for your interviewers! Show your interest by asking about their experiences at Starbucks and what they love about working there. This not only helps you learn more but also demonstrates your enthusiasm for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Starbucks family. Don’t forget to follow up after your interview to express your gratitude and continued interest!
We think you need these skills to ace Assistant Manager in Glasgow
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your previous experience in leading a team. We want to see how you've motivated others and delivered results in a fast-paced environment like retail or hospitality.
Be Authentic: Let your personality shine through! At Starbucks, we value authenticity, so don’t be afraid to share your passion for coffee and community. This is your chance to show us why you’d be a great fit for our culture.
Tailor Your CV: Make sure your CV is tailored to the Assistant Manager role. Use keywords from the job description, like 'operational standards' and 'customer experience', to demonstrate that you understand what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and helps us get to know you better!
How to prepare for a job interview at Starbucks Coffee Company
✨Know Your Starbucks
Before the interview, dive deep into Starbucks' mission, values, and culture. Familiarise yourself with their products and any recent initiatives. This will not only show your enthusiasm but also help you connect your experiences to their brand.
✨Showcase Your Leadership Skills
Prepare specific examples from your past experiences where you've successfully led a team in a fast-paced environment. Highlight how you motivated your team, managed challenges, and achieved results. This is crucial for the assistant manager role!
✨Understand Key Performance Indicators (KPIs)
Brush up on what KPIs are relevant to the role, such as labour efficiency and sales performance. Be ready to discuss how you've used data to make informed decisions in previous roles, demonstrating your commercial acumen.
✨Ask Insightful Questions
Prepare thoughtful questions about the store's operations, team dynamics, or upcoming initiatives. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
