At a Glance
- Tasks: Lead shifts, enhance customer experiences, and drive commercial success.
- Company: Join the iconic Starbucks team in Glapwell, England.
- Benefits: Enjoy 28 days of holiday, free drinks, and bean stock options.
- Other info: Comprehensive training and growth opportunities in a supportive environment.
- Why this job: Be part of a brand that values inclusivity and exceptional service.
- Qualifications: Retail or hospitality leadership experience with a passion for customer service.
The predicted salary is between 25000 - 30000 £ per year.
Starbucks Coffee Company is seeking an Assistant Manager in Glapwell, England. In this role, you will lead shifts, ensuring exceptional customer experiences while driving commercial results. You will also coach and support partners, manage key performance indicators, and foster a collaborative and inclusive environment.
The ideal candidate is experienced in retail or hospitality leadership and has a passion for creating the Starbucks experience.
Benefits include:
- 28 days of holiday
- Free drinks
- Bean stock options
- Comprehensive training opportunities
Assistant Store Leader: Drive KPIs & Customer Experience in Glapwell employer: Starbucks Coffee Company
Starbucks Coffee Company is an exceptional employer in Glapwell, offering a vibrant work culture that prioritises inclusivity and collaboration. With comprehensive training opportunities and benefits such as 28 days of holiday and free drinks, employees are empowered to grow and thrive while delivering outstanding customer experiences. Join us to be part of a team that values your contributions and fosters personal and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Leader: Drive KPIs & Customer Experience in Glapwell
✨Tip Number 1
Network like a pro! Reach out to current or former Starbucks employees on LinkedIn. They can give you the inside scoop on what it’s really like to work there and might even refer you for the role.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer experience and KPIs. We recommend using the STAR method to structure your answers, showcasing your leadership skills and how you’ve driven results in past roles.
✨Tip Number 3
Show your passion for coffee and customer service! During your interview, share your favourite Starbucks drink and how you would create an exceptional experience for customers. This personal touch can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else.
We think you need these skills to ace Assistant Store Leader: Drive KPIs & Customer Experience in Glapwell
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for customer experience shine through. We want to see how you can create that Starbucks vibe and make every visit memorable for our customers.
Highlight Your Leadership Skills:Make sure to showcase any previous experience in retail or hospitality leadership. We’re looking for someone who can lead shifts effectively, so share examples of how you've motivated and supported your team in the past.
Be Data-Driven:Since driving KPIs is a big part of this role, don’t forget to mention any experience you have with managing performance metrics. We love candidates who can demonstrate how they’ve used data to improve results.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Starbucks!
How to prepare for a job interview at Starbucks Coffee Company
✨Know Your KPIs
Make sure you understand key performance indicators relevant to the role. Be ready to discuss how you've driven KPIs in previous positions and share specific examples of your successes.
✨Showcase Customer Experience Skills
Prepare to talk about your approach to creating exceptional customer experiences. Think of a few stories where you turned a challenging situation into a positive one, highlighting your problem-solving skills.
✨Emphasise Team Leadership
Since this role involves coaching and supporting partners, be prepared to discuss your leadership style. Share examples of how you've fostered collaboration and inclusivity within your team.
✨Align with Starbucks Values
Familiarise yourself with Starbucks' mission and values. During the interview, express your passion for the brand and how your personal values align with theirs, showing that you're not just looking for a job but a place to grow.
