At a Glance
- Tasks: Lead shifts, deliver exceptional customer experiences, and drive commercial results.
- Company: Join the vibrant team at Starbucks, where community and connections thrive.
- Benefits: Enjoy 28 days holiday, free drinks, discounts, and career growth opportunities.
- Other info: Comprehensive training and support to help you succeed and grow your career.
- Why this job: Be a leader in a dynamic environment and make a real impact every day.
- Qualifications: Experience in retail or hospitality leadership and a passion for customer service.
The predicted salary is between 28800 - 43200 £ per year.
We’re looking for leaders at Starbucks. Join us for coffee, stay for the community, connections and opportunities.
We’ve got an exciting opportunity for you to join us as an assistant manager. Find your place as a leader at Starbucks and help us build the brand’s future. Here your voice is brewed into everything we do. As an assistant manager at Starbucks you will be empowered to deliver outstanding commercial results and customer experiences, taking full ownership for operational standards, partner engagement and key performance indicators.
To be successful in the role, you’ll have previous experience in leading a team in a dynamic, fast-paced and customer-focused retail or hospitality environment. You’ll champion our mission and values to create our Starbucks experience for our customers and partners. You’ll bring your commercial acumen with the ability to translate metrics into actions whilst confidently managing both people and operational priorities. We’re looking for leaders with a growth mindset and an appetite for growing your leadership career.
The best part about this role is that no two days are ever the same! As an assistant manager, working in one of our dynamic stores, alongside your store leadership team, you’ll be setting the example and leading from the front on shift. A typical day could include:
- Leading shifts with a focus on delivering commercial results and world-class customer experience and ensuring every partner is set up for success
- Taking ownership of our KPIs including labour efficiency, waste reduction, and sales performance
- Ensuring shift deployment meets planned roles and routines, adjusting to optimise customer experience
- Observing partner performance, coaching and providing feedback
- Recognising and celebrating partner achievements during and after shifts
- Acting as the store’s duty manager when scheduled, being accountable for all operational and partner decisions during your shift
- Ensuring brand and operational standards are consistently met or exceeded
- Using financial and operational data to make informed decisions that improve shift performance
- Training and coaching partners to deliver consistent quality, efficiency, and service excellence
- Leading and embedding new initiatives and product launches at store level
- Maintaining compliance with health & safety, food safety and security standards
Given the nature of our stores, working hours could include early mornings, evenings, weekends, nights and/or holidays.
In return, we’ll offer you a competitive starting salary and benefits that include:
- 28 days holiday a year (including Bank Holidays)
- Free drinks and one item of food when you’re on shift
- Bean stock options for all partners (own part of Starbucks!)
- Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself)
- A free bag of coffee each week and a 30% partner discount on food, beverages, and merchandise
- Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform
- Life assurance
- Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit)
- A free 24/7 Employee Assistance Programme available to you and your family
- Recognition schemes and monetary awards for long service, WOWing customers and your fellow Partners
- Great long-term career opportunities in store and support centre
So, if you’re looking for a new opportunity, with us you’ll be welcomed, you’ll be challenged, you’ll be inspired. Here you’ll be heard. Because here, you’re a part of it all. Here you belong.
Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression.
Assistant Manager in Doncaster employer: Starbucks Coffee Company
At Starbucks in Kings Lynn, we pride ourselves on being more than just a coffee shop; we are a community hub where every partner's voice is valued. With comprehensive training, competitive benefits including free drinks and food during shifts, and opportunities for career growth, we foster a supportive and inclusive work culture that encourages authenticity and connection. Join us to create memorable experiences for our customers while enjoying unique perks like bean stock options and discounts with local retailers.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Doncaster
✨Tip Number 1
Get to know the company culture before your interview. Check out Starbucks' social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or improved customer experiences. Be ready to share these during your interview to demonstrate your skills and fit for the Assistant Manager role.
✨Tip Number 3
Don’t forget to ask questions during your interview! Show your enthusiasm by asking about team dynamics, training opportunities, and how you can contribute to the store's success. It’s a great way to engage and leave a lasting impression.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the Starbucks family. Let’s brew some success together!
We think you need these skills to ace Assistant Manager in Doncaster
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Assistant Manager role. Highlight your leadership experience in fast-paced environments and any achievements that showcase your ability to drive results.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re passionate about joining Starbucks. Share specific examples of how you've led teams and improved customer experiences, and don’t forget to mention your growth mindset!
Showcase Your Commercial Acumen:In your application, demonstrate your understanding of key performance indicators and how you've used data to make informed decisions in previous roles. This will show us you're ready to take ownership of operational standards.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Starbucks Coffee Company
✨Know Your Starbucks Inside Out
Before your interview, make sure you’re familiar with Starbucks' mission, values, and the unique customer experience they aim to create. This will help you demonstrate your alignment with their culture and show that you’re genuinely interested in being part of the team.
✨Showcase Your Leadership Skills
As an assistant manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved performance. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Understand Key Performance Indicators (KPIs)
Familiarise yourself with common KPIs in retail and hospitality, such as sales performance and labour efficiency. Be ready to discuss how you’ve used data to drive decisions in previous roles, as this will highlight your commercial acumen.
✨Prepare Questions for Your Interviewers
Interviews are a two-way street! Prepare thoughtful questions about the store's culture, team dynamics, and growth opportunities. This shows your enthusiasm for the role and helps you assess if Starbucks is the right fit for you.