At a Glance
- Tasks: Co-lead the store to hit targets and ensure customer satisfaction.
- Company: Join a dynamic team at a leading coffee retailer.
- Benefits: Enjoy 28 days holiday, competitive pay, and career growth.
- Other info: Flexible hours with opportunities for training and development.
- Why this job: Make a real impact in a fast-paced retail environment.
- Qualifications: Experience in leading teams in retail or hospitality.
The predicted salary is between 30000 - 40000 £ per year.
The role involves co‑leading the store to achieve financial targets, customer satisfaction scores, and operational excellence, while owning business areas such as compliance, labour management or local marketing.
Responsibilities
- Co‑leading the store to achieve financial targets, customer satisfaction scores, and operational excellence
- Owning business areas which could include compliance, labour management or local marketing
- Leading the store leadership team, ensuring clarity of roles and accountability for results
- Forecasting future staffing needs, participating in recruitment and selection
- Owning the store partner training; ensuring all partners have completed required training and are set up for success
- Acting as the store manager when required, including full operational and partner accountability
- Monitoring store KPIs, analysing performance trends, and implementing action plans
- Driving cost control and profitability through effective resource planning and waste management
- Closing both standards and opportunity gaps using the store action plan
- Ensuring consistent delivery of brand and operational standards
- Maintaining compliance with health & safety, food safety and security standards which include conducting and recording due diligence checks
Given the nature of our stores, working hours could include early mornings, evenings, weekends, nights and/or holidays.
All our retail partners begin their careers with an introductory training programme led by in‑store trainers and coaches, designed to immerse them in the Starbucks culture and set them up for success.
To be successful in the role, you will have previous experience leading a team in a dynamic, fast‑paced, customer‑focused retail or hospitality environment. You will champion our mission and values to create the Starbucks experience for our customers and partners, translating metrics into action while confidently managing both people and operational priorities.
Benefits
28 days holiday a year (including)
Deputy Store Manager employer: Starbucks Coffee Company
As a Deputy Store Manager at Starbucks, you will thrive in a vibrant and inclusive work culture that prioritises employee growth and development. With comprehensive training programmes and opportunities for career advancement, you will be empowered to lead your team towards achieving financial targets and delivering exceptional customer experiences. Enjoy competitive benefits, including 28 days of holiday, while working in a dynamic environment that values your contributions and fosters a sense of community.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Store Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail and hospitality sectors. We all know someone who knows someone, so don’t be shy about asking for introductions or insights into potential opportunities.
✨Tip Number 2
Prepare for those interviews by practising common questions related to team leadership and operational excellence. We recommend role-playing with a friend or using online resources to get comfortable with articulating your experience.
✨Tip Number 3
Showcase your passion for customer satisfaction! When you get the chance to chat with hiring managers, share specific examples of how you've improved customer experiences in previous roles. We want to see that enthusiasm shine through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search and genuinely interested in joining our team.
We think you need these skills to ace Deputy Store Manager
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight your experience in leading teams. We want to see how you've motivated others and achieved results in a fast-paced environment. Use specific examples that demonstrate your ability to co-lead and drive performance.
Be Customer-Focused:Since customer satisfaction is key for us, share instances where you've gone above and beyond to enhance the customer experience. This could be through innovative local marketing strategies or simply ensuring your team delivers top-notch service.
Demonstrate Operational Excellence:We love candidates who understand the nitty-gritty of store operations. Talk about your experience with compliance, labour management, or cost control. Show us how you've used data to make informed decisions and improve store performance.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and get you into our system. Plus, it shows you're keen on joining the StudySmarter family right from the start!
How to prepare for a job interview at Starbucks Coffee Company
✨Know Your Numbers
Make sure you’re familiar with key performance indicators (KPIs) relevant to the role. Be ready to discuss how you've previously driven financial targets and customer satisfaction scores in your past roles. This shows you understand the business side of things.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading teams, especially in fast-paced environments. Think about times when you’ve had to manage conflicts or motivate your team to achieve operational excellence. This will demonstrate your capability to co-lead effectively.
✨Understand Compliance and Safety Standards
Brush up on health and safety regulations, food safety, and compliance standards relevant to retail. Be prepared to discuss how you’ve ensured compliance in previous roles, as this is crucial for the Deputy Store Manager position.
✨Be Ready to Discuss Training and Development
Think about how you’ve contributed to training and developing team members in the past. Be ready to share specific strategies you’ve used to ensure your team is set up for success, as this aligns with the responsibilities of owning partner training.
