At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer experiences and drive business results.
- Company: Join the iconic Starbucks brand with a focus on inclusivity and teamwork.
- Benefits: Enjoy 28 days holiday, free drinks, discounts, and career growth opportunities.
- Other info: Comprehensive training and support for your career advancement.
- Why this job: Empower others while developing your leadership skills in a fast-paced environment.
- Qualifications: Experience in retail or hospitality, strong people management, and a growth mindset.
The predicted salary is between 30000 - 35000 £ per year.
We’re looking for leaders to join Starbucks as an Assistant Manager. In this leadership role you’ll empower the team to deliver outstanding business results and customer experiences, owning operational standards, partner engagement, and key performance indicators. You’ll champion our mission and values, translate metrics into actions, and confidently manage people and operational priorities.
Responsibilities
- Lead shifts focused on commercial results and world‑class customer experience.
- Take ownership of KPIs including labour efficiency, waste reduction, and sales performance.
- Ensure shift deployment meets planned roles and routines, adjusting to optimize customer experience.
- Observe partner performance, coach, and provide feedback.
- Recognise and celebrate partner achievements during and after shifts.
- Act as the store’s duty manager when scheduled, accountable for all operational and partner decisions during the shift.
- Ensure brand and operational standards are consistently met or exceeded.
- Use financial and operational data to make informed decisions that improve shift performance.
- Train and coach partners to deliver consistent quality, efficiency, and service excellence.
- Lead and embed new initiatives and product launches at the store level.
- Maintain compliance with health & safety, food safety and security standards.
Qualifications
- Previous experience leading a team in a dynamic, fast‑paced, customer‑focused retail or hospitality environment.
- Commercial acumen and the ability to translate metrics into actions.
- Strong people management and ability to coach and develop staff.
- Ability to work variable hours including early mornings, evenings, weekends, nights and/or holidays.
- Growth mindset and appetite for advancing in a leadership career.
Benefits
- 28 days holiday a year, including bank holidays.
- Free drinks and one food item when on shift.
- Bean stock options for all partners.
- Comprehensive training, coffee knowledge and access to Starbucks Global Academy.
- Free bag of coffee each week and a 30% discount on food, beverages and merchandise.
- Discounts with local and national retailers through the Perks at Work platform.
- Life assurance.
- Home Sweet Loan – interest‑free loans repayable over 12 months to help with rent.
- 24/7 Employee Assistance Programme for you and your family.
- Recognition schemes and monetary awards for long service and outstanding customer service.
- Long‑term career opportunities in store and support centre.
Training & Development
All retail store partners begin their careers with an introductory training programme led by in‑store trainers and coaches, immersing them in the Starbucks culture and setting them up for success. Ongoing learning is supported by the Starbucks Global Academy and continuous on‑the‑job training.
EEO Statement
Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression.
Assistant Manager in Coventry employer: Starbucks Coffee Company
Starbucks is an exceptional employer that prioritises the growth and development of its partners, offering comprehensive training and a supportive work culture. With benefits like free drinks, discounts, and a commitment to inclusivity, employees are empowered to excel in their roles while enjoying a fulfilling career path in a dynamic retail environment. The Assistant Manager role not only allows for leadership opportunities but also fosters a sense of community and recognition among team members.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Coventry
✨Tip Number 1
Network like a pro! Reach out to current or former Starbucks employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Assistant Manager role. Personal connections can give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your past experiences align with the responsibilities of leading shifts and managing KPIs. We want you to showcase your leadership skills and commercial acumen confidently!
✨Tip Number 3
Show your passion for the brand! Familiarise yourself with Starbucks' mission and values, and be ready to discuss how you can embody these in your role. This will help you stand out as someone who truly gets what Starbucks is all about.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team. Let’s get you that Assistant Manager position!
We think you need these skills to ace Assistant Manager in Coventry
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight any previous experience leading a team. We want to see how you've empowered others and driven results in a fast-paced environment.
Be Metrics Savvy:Don’t shy away from mentioning your commercial acumen! We love candidates who can translate metrics into actions, so include specific examples of how you've used data to improve performance.
Tailor Your Application:Make your application stand out by tailoring it to the Assistant Manager role. Use keywords from the job description and show us how your skills align with our mission and values.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Starbucks Coffee Company
✨Know Your Numbers
Familiarise yourself with key performance indicators (KPIs) relevant to the role. Be ready to discuss how you've used metrics in past roles to drive results, like improving sales performance or reducing waste.
✨Showcase Your Leadership Style
Prepare examples that highlight your leadership experience. Think about times when you coached team members or celebrated their achievements. This will demonstrate your ability to empower others and create a positive work environment.
✨Understand the Brand
Dive deep into Starbucks' mission and values. Be prepared to explain how you align with them and how you would champion these principles in your role as an Assistant Manager.
✨Be Ready for Scenario Questions
Expect situational questions that assess your problem-solving skills. Practice responses to scenarios like managing a busy shift or handling customer complaints, showcasing your ability to maintain operational standards under pressure.
