At a Glance
- Tasks: Lead shifts, deliver exceptional customer experiences, and drive commercial results.
- Company: Join the vibrant team at Starbucks, where community and connections thrive.
- Benefits: Enjoy 28 days holiday, free drinks, discounts, and career growth opportunities.
- Other info: Comprehensive training provided to set you up for success.
- Why this job: Be a leader in a dynamic environment and make a real impact every day.
- Qualifications: Experience in retail or hospitality leadership and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
We’re looking for leaders at Starbucks. Join us for coffee, stay for the community, connections and opportunities.
We’ve got an exciting opportunity for you to join us as an assistant manager. Find your place as a leader at Starbucks and help us build the brand’s future. Here your voice is brewed into everything we do. As an assistant manager at Starbucks you will be empowered to deliver outstanding commercial results and customer experiences, taking full ownership for operational standards, partner engagement and key performance indicators.
To be successful in the role, you’ll have previous experience in leading a team in a dynamic, fast-paced and customer-focused retail or hospitality environment. You’ll champion our mission and values to create our Starbucks experience for our customers and partners. You’ll bring your commercial acumen with the ability to translate metrics into actions whilst confidently managing both people and operational priorities. We’re looking for leaders with a growth mindset and an appetite for growing your leadership career.
The best part about this role is that no two days are ever the same! As an assistant manager, working in one of our dynamic stores, alongside your store leadership team, you’ll be setting the example and leading from the front on shift. A typical day could include:
- Leading shifts with a focus on delivering commercial results and world-class customer experience and ensuring every partner is set up for success
- Taking ownership of our KPIs including labour efficiency, waste reduction, and sales performance
- Ensuring shift deployment meets planned roles and routines, adjusting to optimise customer experience
- Observing partner performance, coaching and providing feedback
- Recognising and celebrating partner achievements during and after shifts
- Acting as the store’s duty manager when scheduled, being accountable for all operational and partner decisions during your shift
- Ensuring brand and operational standards are consistently met or exceeded
- Using financial and operational data to make informed decisions that improve shift performance
- Training and coaching partners to deliver consistent quality, efficiency, and service excellence
- Leading and embedding new initiatives and product launches at store level
- Maintaining compliance with health & safety, food safety and security standards
Given the nature of our stores, working hours could include early mornings, evenings, weekends, nights and/or holidays.
In return, we’ll offer you a competitive starting salary and benefits that include:
- 28 days holiday a year (including Bank Holidays)
- Free drinks and one item of food when you’re on shift
- Bean stock options for all partners (own part of Starbucks!)
- Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself)
- A free bag of coffee each week and a 30% partner discounts on food, beverages, and merchandise
- Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform
- Life assurance
- Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit)
- A free 24/7 Employee Assistance Programme available to you and your family
- Recognition schemes and monetary awards for long service, WOWing customers and your fellow Partners
- Great long-term career opportunities in store and support center
So, if you’re looking for a new opportunity, with us you’ll be welcomed, you’ll be challenged, you’ll be inspired. Here you’ll be heard. Because here, you’re a part of it all. Here you belong.
Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression.
Assistant Manager in Clayton employer: Starbucks Coffee Company
At Starbucks, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters community and connection. As an Assistant Manager in Bradford, you'll enjoy comprehensive training, competitive benefits including 28 days of holiday, and opportunities for career growth within a supportive environment that values your contributions and celebrates achievements. Join us to lead a dynamic team, where every day brings new challenges and rewards, and be part of a company that truly cares about its partners and customers alike.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Clayton
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time in a Starbucks store. Observe how the team interacts and how they serve customers. This will help you understand their values and give you great talking points during your interview.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or improved performance. Be ready to share these during your interview to show how you can bring your experience to the role of Assistant Manager.
✨Tip Number 3
Show your passion for coffee and customer service! Starbucks is all about creating a great experience for customers. Share why you love coffee and how you can contribute to that experience as an Assistant Manager.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Starbucks family. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Assistant Manager in Clayton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Assistant Manager role. Highlight your leadership experience in fast-paced environments and any achievements that showcase your ability to drive results.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about joining Starbucks and how you embody our mission and values. Be genuine and let your personality come through!
Showcase Your Leadership Style:In your application, give examples of how you've led teams in the past. We want to see how you engage with your team, coach them, and celebrate their successes. This is key for the Assistant Manager role!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our amazing culture there.
How to prepare for a job interview at Starbucks Coffee Company
✨Know Your Starbucks Inside Out
Before your interview, make sure you’re familiar with Starbucks' mission, values, and the overall customer experience they aim to provide. This will help you demonstrate your alignment with their culture and show that you’re genuinely interested in being part of the team.
✨Showcase Your Leadership Skills
As an assistant manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved performance. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Understand Key Performance Indicators (KPIs)
Familiarise yourself with common KPIs in retail and hospitality, such as sales performance and labour efficiency. Be ready to discuss how you’ve used data to drive decisions in previous roles, as this will highlight your commercial acumen.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the store's culture, team dynamics, and growth opportunities within Starbucks. This shows your enthusiasm for the role and helps you assess if it’s the right fit for you.
