At a Glance
- Tasks: Lead shifts, deliver exceptional customer experiences, and coach your team.
- Company: Join the vibrant community at Starbucks, where your voice matters.
- Benefits: Enjoy 28 days holiday, free drinks, and discounts on food and merchandise.
- Other info: Great long-term career opportunities and comprehensive training available.
- Why this job: Be part of a dynamic team and grow your leadership skills in a fun environment.
- Qualifications: Previous experience in retail or hospitality and a passion for leading teams.
The predicted salary is between 30000 - 40000 € per year.
We’re looking for leaders at Starbucks. Join us for coffee, stay for the community, connections and opportunities.
We’ve got an exciting opportunity for you to join us as an assistant manager. Find your place as a leader at Starbucks and help us build the brand’s future. Here your voice is brewed into everything we do. As an assistant manager at Starbucks you will be empowered to deliver outstanding commercial results and customer experiences, taking full ownership for operational standards, partner engagement and key performance indicators.
To be successful in the role, you’ll have previous experience in leading a team in a dynamic, fast-paced and customer-focused retail or hospitality environment. You’ll champion our mission and values to create our Starbucks experience for our customers and partners. You’ll bring your commercial acumen with the ability to translate metrics into actions whilst confidently managing both people and operational priorities. We’re looking for leaders with a growth mindset and an appetite for growing your leadership career.
The best part about this role is that no two days are ever the same! As an assistant manager, working in one of our dynamic stores, alongside your store leadership team, you’ll be setting the example and leading from the front on shift. A typical day could include:
- Leading shifts with a focus on delivering commercial results and world-class customer experience and ensuring every partner is set up for success
- Taking ownership of our KPIs including labour efficiency, waste reduction, and sales performance
- Ensuring shift deployment meets planned roles and routines, adjusting to optimise customer experience
- Observing partner performance, coaching and providing feedback
- Recognising and celebrating partner achievements during and after shifts
- Acting as the store’s duty manager when scheduled, being accountable for all operational and partner decisions during your shift
- Ensuring brand and operational standards are consistently met or exceeded
- Using financial and operational data to make informed decisions that improve shift performance
- Training and coaching partners to deliver consistent quality, efficiency, and service excellence
- Leading and embedding new initiatives and product launches at store level
- Maintaining compliance with health & safety, food safety and security standards
Given the nature of our stores, working hours could include early mornings, evenings, weekends, nights and/or holidays.
All our retail store partners begin their careers with us by undertaking an introductory training programme which are led by our amazing in store trainers and coaches and are designed to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and provide partners with the opportunity to learn on the job supported by their manager.
In return, we’ll offer you a competitive starting salary and benefits that include:
- 28 days holiday a year (including Bank Holidays)
- Free drinks and one item of food when you’re on shift
- Bean stock options for all partners (own part of Starbucks!)
- Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself)
- A free bag of coffee each week and a 30% partner discounts on food, beverages, and merchandise
- Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform
- Life assurance
- Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit)
- A free 24/7 Employee Assistance Programme available to you and your family
- Recognition schemes and monetary awards for long service, WOWing customers and your fellow Partners
- Great long-term career opportunities in store and support center
So, if you’re looking for a new opportunity, with us you’ll be welcomed, you’ll be challenged, you’ll be inspired. Here you’ll be heard. Because here, you’re a part of it all. Here you belong.
What is our process?
Application > CV review > first stage interview > second stage interview > offer and onboarding.
Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression.
Know someone who would be a perfect fit? Share this opportunity with them! At Starbucks, there’s always room for one more.
Assistant Manager in Chesterfield employer: Starbucks Coffee Company
At Starbucks, we pride ourselves on being an exceptional employer, offering a vibrant work culture where every partner is valued and empowered to lead. Located in Chesterfield, our store provides a dynamic environment with comprehensive training programmes, competitive benefits including 28 days of holiday, and opportunities for career growth, ensuring that you can thrive both personally and professionally while enjoying the unique experience of being part of the Starbucks community.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Chesterfield
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time in a Starbucks store. Observe how the team interacts and how they serve customers. This will give you insights into their values and help you connect during your interview.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or improved performance. Be ready to share these during your interview to showcase your experience and how you can contribute to the Starbucks team.
✨Tip Number 3
Prepare questions for your interviewers! Show your interest in the role by asking about team dynamics, growth opportunities, and how they measure success. This not only demonstrates your enthusiasm but also helps you gauge if it's the right fit for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Starbucks family. Don’t forget to follow up after your interview to express your gratitude and reiterate your interest!
We think you need these skills to ace Assistant Manager in Chesterfield
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight your previous experience in leading a team. We want to see how you've empowered others and delivered outstanding results in a fast-paced environment.
Be Authentic:Let your personality shine through! We’re looking for someone who embodies our mission and values, so don’t be afraid to share what makes you passionate about working at Starbucks.
Tailor Your CV:Customise your CV to reflect the skills and experiences that align with the Assistant Manager role. Use keywords from the job description to show us you understand what we’re looking for.
Apply Through Our Website:Make sure to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Starbucks Coffee Company
✨Know Your Starbucks Inside Out
Before your interview, make sure you’re familiar with Starbucks' mission, values, and the unique customer experience they aim to create. This will help you demonstrate your alignment with their culture and show that you’re genuinely interested in being part of the team.
✨Showcase Your Leadership Skills
As an assistant manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved performance. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Understand Key Performance Indicators (KPIs)
Familiarise yourself with common KPIs in retail and hospitality, such as sales performance and labour efficiency. Be ready to discuss how you’ve used data to drive decisions in previous roles, as this will highlight your commercial acumen.
✨Prepare Questions for Your Interviewers
Interviews are a two-way street! Prepare thoughtful questions about the store's culture, team dynamics, and growth opportunities within Starbucks. This shows your enthusiasm for the role and helps you assess if it’s the right fit for you.
