At a Glance
- Tasks: Create delicious beverages and provide legendary customer service in a vibrant store environment.
- Company: Join the iconic Starbucks team at Sainsbury's in Amblecote.
- Benefits: Enjoy competitive pay, 28 days holiday, free drinks, and partner discounts.
- Other info: Flexible hours and comprehensive training to help you thrive.
- Why this job: Be part of a fun team, connect with customers, and grow your career.
- Qualifications: No experience needed, just a passion for customer joy and teamwork.
The predicted salary is between 12 - 12 £ per hour.
Responsibilities
- Supporting store procedures, including opening or closing the store, cash handling, and maintaining safety and security.
- Assisting fellow partners during high‑volume periods to keep the store operating smoothly.
- Anticipating and delivering on customer and store needs by getting to know the store environment and its customers.
- Contributing to a welcoming, third‑place environment during each shift.
- Providing legendary customer service with a customer‑first attitude and genuine connections.
- Maintaining a clean and organised workspace for customers and partners.
- Providing quality beverages, whole‑bean coffee, and food products consistently, following recipe and presentation standards.
- Working flexible hours, including early mornings, evenings, weekends, nights, and/or holidays.
- Participating in an introductory training programme led by in‑store trainers and coaches to immerse in the Starbucks culture.
Benefits
- Competitive starting salary, in line with the national living wage.
- 28 days holiday per year (including bank holidays) + one additional special day to celebrate a personal milestone.
- Free drinks and food when on shift.
- Bean stock options for all partners (own part of Starbucks).
- Comprehensive training, including coffee knowledge, and access to the Starbucks Global Academy (online learning platform).
- A free bag of coffee each week.
- 30% partner discount on food, beverages, and merchandise.
- Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through the Perks at Work platform.
- Life assurance.
- Home Sweet Loan – interest‑free loans repayable over 12 months to help with rental deposits.
- 24/7 Employee Assistance Programme for you and your family.
- Recognition schemes and monetary awards for long service, outstanding customer service, and support of fellow partners.
- Long‑term career opportunities in store and support centre.
About the Role
You don't need previous experience to join our team as a barista – we simply ask that you bring a passion for bringing joy to customers. Working at Starbucks is unique: you create genuine moments of connection, handcraft delicious beverages, and build relationships with customers and partners alike. Earn with dignity, learn with confidence, and bring your authentic self to a workplace where your voice matters.
Barista - Store# 69697, AMBLECOTE - SAINSBURY'S in Brierley Hill employer: Starbucks Coffee Company
At Starbucks, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters genuine connections and personal growth. Located in Amblecote, our store provides competitive benefits such as a starting salary aligned with the national living wage, 28 days of holiday, and comprehensive training through the Starbucks Global Academy, ensuring that every partner can thrive and develop their skills while enjoying a supportive environment. Join us to not only serve quality beverages but also to be part of a community that values your contributions and celebrates your milestones.
StudySmarter Expert Advice🤫
We think this is how you could land Barista - Store# 69697, AMBLECOTE - SAINSBURY'S in Brierley Hill
✨Get Chatty at Local Community Events
Dive into local meetups or community events related to customer support. These gatherings are a goldmine for making connections and learning more about what companies like Starbucks Coffee Company value in entry-level hires. Just think of it as networking over snacks!
✨Show Off Your People Skills
Create a small digital portfolio showcasing your communication skills. You could include relevant scenarios or customer interactions—real or hypothetical. This isn't just for show; it gives hiring managers at places like Starbucks Coffee Company a taste of how you handle customer queries.
✨Leverage Internship Platforms
Don't sleep on popular internship platforms that focus on entry-level roles in customer support. Websites like Handshake can link you directly to companies looking for fresh talent. The earlier you start exploring these options, the better your chances at landing something with Starbucks Coffee Company!
✨Join Customer Support Forums
Participate in online forums and communities specifically for customer support professionals. Places like Help Scout’s community or even subreddits can give you insights into what skills are in demand. Plus, it’s a great way to network and discover hidden job opportunities at companies like Starbucks Coffee Company.
We think you need these skills to ace Barista - Store# 69697, AMBLECOTE - SAINSBURY'S in Brierley Hill
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear and friendly communication is crucial. Make sure your CV highlights any previous experience where you've resolved customer queries or collaborated with a team. We love to see examples where you've turned a challenge into a positive experience!
Tailor Your Cover Letter with Enthusiasm:For an entry-level role like this one, your cover letter shouldn’t just be a summary of your CV. Instead, share why you're excited about customer support, and express your eagerness to help others. Let's see your personality shine through—tell us why you're a great fit for Starbucks Coffee Company!
Highlight Relevant Experience:Even if you haven't worked in customer support before, include any relatable experiences—like part-time jobs, volunteer work, or internships. Show us how these have equipped you with the soft skills needed to thrive in this role, like problem-solving and patience.
Keep It Simple and Straightforward:Your CV should be easy to read—no fancy fonts or excessive jargon. Use bullet points to break down your responsibilities and achievements and stick to a clean layout. This helps us quickly see your qualifications and gives a professional vibe, even for an entry-level position!
How to prepare for a job interview at Starbucks Coffee Company
✨Brush Up on Your Communication Skills
In customer support, communication is key. Practise explaining complex issues in straightforward language. You might even get role-play scenarios during the interview, so be ready to show off those skills!
✨Show Your Problem-Solving Prowess
Employers love seeing how you handle customer queries. Think of specific instances where you’ve resolved conflicts or helped someone out. Bring these scenarios to the table, as they can help demonstrate your problem-solving capabilities!
✨Familiarise Yourself with Common Tools
Get to grips with popular customer support tools like Zendesk or Freshdesk. Even if you haven’t used them before, being able to talk about them or their features can show you’re proactive about getting up to speed.
✨Express Your Willingness to Learn
As this is an entry-level position, they want to see your eagerness to grow. Highlight your adaptability and enthusiasm for customer support. Share any relevant experiences or coursework that show you’re committed to developing your skills!
