At a Glance
- Tasks: Lead a dynamic store team and enhance customer experience every day.
- Company: Join a globally recognised brand with a vibrant culture.
- Benefits: 28 days holiday, free drinks, discounts, and career growth opportunities.
- Other info: Flexible schedule with opportunities for personal and professional development.
- Why this job: Make a real impact while enjoying perks and a supportive environment.
- Qualifications: Experience in retail or hospitality leadership is essential.
The predicted salary is between 20000 - 25000 £ per year.
The best part about this role is that no two days are ever the same!
As a store leader, working in one of our dynamic stores, you'll be setting the example and leading from the front on shift.
Responsibilities
- Execute store operations on scheduled shifts and off‑days, ensuring opening, closing, and weekend coverage.
- Analyze data and leverage observations to improve customer experience and store performance.
- Work with other store leaders to use forecasting and scheduling tools to manage labour within budget.
- Recruit world‑class, diverse talent that meets store needs.
- Cascade and roll out new initiatives to enable operational excellence and drive business results.
- Support partner growth through performance coaching, development, and building positive relationships.
- Set challenging and realistic goals to drive engagement and improve partner performance.
- Manage a varied schedule, including early mornings, evenings, weekends, nights, and holidays.
Qualifications
- Previous experience leading a team in a dynamic retail or hospitality environment.
- Champion the mission and values to create the Starbucks experience for customers and partners.
- Understand the local market, competition, and identify opportunities to drive store profitability.
- Act as an ambassador for partner networks, ensuring partners feel they belong.
Benefits
- 28 days holiday a year (including bank holidays) + an additional special day for celebrating a special moment.
- Free drinks and food while on shift.
- Bean stock options for all partners.
- Comprehensive training (including coffee knowledge) and access to Starbucks Global Academy.
- A free bag of coffee each week and a 30% partner discount on food, beverages, and merchandise.
- Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work.
- Life assurance.
- Home Sweet Loan (interest‑free loans that can be paid back over 12 months).
- Free 24/7 Employee Assistance Programme.
- Recognition schemes and monetary awards for long service, WOWing customers, and supporting fellow partners.
- Long‑term career opportunities in store and support center.
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We think you need these skills to ace Store Manager in Brentwood
Leadership Skills
Data Analysis
Customer Experience Improvement
Forecasting and Scheduling
Recruitment Skills
Performance Coaching
Goal Setting
