At a Glance
- Tasks: Lead teams, boost KPIs, and create amazing customer experiences at Starbucks.
- Company: Join the vibrant community at Starbucks, where your voice matters.
- Benefits: Enjoy competitive pay, free drinks, and 28 days holiday a year.
- Other info: Great long-term career opportunities and comprehensive training provided.
- Why this job: Be part of a dynamic team and grow your leadership skills every day.
- Qualifications: Previous experience in retail or hospitality and a passion for leadership.
The predicted salary is between 25000 - 30000 £ per year.
We’re looking for leaders at Starbucks. Join us for coffee, stay for the community, connections and opportunities. We’ve got an exciting opportunity for you to join us as an assistant manager. Find your place as a leader at Starbucks and help us build the brand’s future. Here your voice is brewed into everything we do. As an assistant manager at Starbucks you will be empowered to deliver outstanding commercial results and customer experiences, taking full ownership for operational standards, partner engagement and key performance indicators.
To be successful in the role, you’ll have previous experience in leading a team in a dynamic, fast-paced and customer-focused retail or hospitality environment. You’ll champion our mission and values to create our Starbucks experience for our customers and partners. You’ll bring your commercial acumen with the ability to translate metrics into actions whilst confidently managing both people and operational priorities. We’re looking for leaders with a growth mindset and an appetite for growing your leadership career.
The best part about this role is that no two days are ever the same! As an assistant manager, working in one of our dynamic stores, alongside your store leadership team, you’ll be setting the example and leading from the front with on shift. A typical day could include:
- Leading shifts with a focus on delivering commercial results and world-class customer experience and ensuring every partner is set up for success
- Taking ownership of our KPIs including labour efficiency, waste reduction, and sales performance
- Ensuring shift deployment meets planned roles and routines, adjusting to optimise customer experience
- Observing partner performance, coaching and providing feedback
- Recognising and celebrating partner achievements during and after shifts
- Acting as the store’s duty manager when scheduled, being accountable for all operational and partner decisions during your shift
- Ensuring brand and operational standards are consistently met or exceeded
- Using financial and operational data to make informed decisions that improve shift performance
- Training and coaching partners to deliver consistent quality, efficiency, and service excellence
- Leading and embedding new initiatives and product launches at store level
- Maintaining compliance with health & safety, food safety and security standards
Given the nature of our stores, working hours could include early mornings, evenings, weekends, nights and/or holidays.
In return, we’ll offer you a competitive starting salary and benefits that include:
- 28 days holiday a year (including Bank Holidays)
- Free drinks and one item of food when you’re on shift
- Bean stock options for all partners (own part of Starbucks!)
- Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself)
- A free bag of coffee each week and a 30% partner discounts on food, beverages, and merchandise
- Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform
- Life assurance
- Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit)
- A free 24/7 Employee Assistance Programme available to you and your family
- Recognition schemes and monetary awards for long service, WOWing customers and your fellow Partners
- Great long-term career opportunities in store and support center
So, if you’re looking for a new opportunity, with us you’ll be welcomed, you’ll be challenged, you’ll be inspired. Here you’ll be heard. Because here, you’re a part of it all. Here you belong.
What is our process? Application > CV review > first stage interview > second stage interview > offer and onboarding.
Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression.
Assistant Manager: Lead Teams, Boost KPIs & Experience in Bradford employer: Starbucks Coffee Company
At Starbucks, we pride ourselves on being an exceptional employer that fosters a vibrant work culture where every partner's voice is valued. As an Assistant Manager, you'll not only lead dynamic teams but also enjoy comprehensive training, competitive benefits, and opportunities for career growth in a supportive environment. Join us to make a meaningful impact while enjoying perks like free drinks, stock options, and discounts, all within a community that celebrates diversity and inclusion.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager: Lead Teams, Boost KPIs & Experience in Bradford
✨Tip Number 1
Get to know the Starbucks culture! Before your interview, spend some time in a local store. Observe how the team interacts and what makes the customer experience special. This will help you connect with the brand during your chat.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or improved KPIs in previous roles. Be ready to share these during your interview to show how you can bring that same energy to Starbucks.
✨Tip Number 3
Show your passion for coffee! Whether it's your favourite brew or a unique coffee experience, let your enthusiasm shine through. It’s a great way to bond with the interviewers and show you’re genuinely interested in the role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note. Mention something specific from your conversation to remind them of your fit for the role. It shows you're proactive and really keen on joining the team!
We think you need these skills to ace Assistant Manager: Lead Teams, Boost KPIs & Experience in Bradford
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight your previous experience in leading teams. We want to see how you've motivated others and driven results in a fast-paced environment like retail or hospitality.
Be Authentic:Let your personality shine through! At Starbucks, we value authenticity, so don’t be afraid to share your passion for coffee and community. This is your chance to show us why you’d be a great fit for our team.
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Assistant Manager role. Use keywords from the job description to demonstrate that you understand what we’re looking for and how you can contribute.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and helps us get to know you better. Plus, it’s super easy!
How to prepare for a job interview at Starbucks Coffee Company
✨Know Your KPIs
Before the interview, brush up on key performance indicators relevant to the role. Understand how they impact the business and be ready to discuss how you've successfully managed KPIs in your previous roles.
✨Showcase Your Leadership Style
Be prepared to share specific examples of how you've led teams in fast-paced environments. Highlight your coaching techniques and how you celebrate team achievements to foster a positive atmosphere.
✨Embrace the Starbucks Culture
Familiarise yourself with Starbucks' mission and values. During the interview, express how you align with their culture and how you can contribute to creating an exceptional customer experience.
✨Prepare for Scenario Questions
Expect situational questions that assess your problem-solving skills. Think of scenarios where you've had to adapt quickly or make decisions under pressure, and be ready to explain your thought process.
