At a Glance
- Tasks: Lead shifts, drive sales, and create an amazing customer experience.
- Company: Join the iconic Starbucks team with a focus on inclusivity and growth.
- Benefits: Enjoy 28 days holiday, free drinks, and discounts on food and merchandise.
- Other info: Great career growth opportunities and comprehensive training available.
- Why this job: Be a leader in a fast-paced environment and make a real impact.
- Qualifications: Experience in retail or hospitality and a passion for team leadership.
The predicted salary is between 25000 - 30000 £ per year.
Responsibilities:
- Leading shifts with a focus on delivering commercial results and world-class customer experience and ensuring every partner is set up for success.
- Taking ownership of our KPIs including labour efficiency, waste reduction, and sales performance.
- Ensuring shift deployment meets planned roles and routines, adjusting to optimise customer experience.
- Observing partner performance, coaching and providing feedback.
- Recognising and celebrating partner achievements during and after shifts.
- Acting as the store's duty manager when scheduled, being accountable for all operational and partner decisions during your shift.
- Ensuring brand and operational standards are consistently met or exceeded.
- Using financial and operational data to make informed decisions that improve shift performance.
- Training and coaching partners to deliver consistent quality, efficiency, and service excellence.
- Leading and embedding new initiatives and product launches at store level.
- Maintaining compliance with health & safety, food safety and security standards.
Given the nature of our stores, working hours could include early mornings, evenings, weekends, nights and/or holidays. All our retail store partners begin their careers with us by undertaking an introductory training programme led by our amazing in-store trainers and coaches, designed to immerse you in the Starbucks culture.
To be successful, you’ll have previous experience leading a team in a dynamic, fast-paced, customer-focused retail or hospitality environment. You’ll champion our mission and values to create the Starbucks experience for our customers and partners. Bring your commercial acumen and the ability to translate metrics into actions while confidently managing both people and operational priorities. We’re looking for leaders with a growth mindset and an appetite for advancing their leadership career.
Benefits:
- 28 days holiday a year (including Bank Holidays).
- Free drinks and one item of food when you’re on shift.
- Bean stock options for all partners (own part of Starbucks!).
- Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself).
- A free bag of coffee each week and a 30% partner discount on food, beverages, and merchandise.
- Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform.
- Life assurance.
- Home Sweet Loan (interest-free loans that can be paid back over 12 months to help pay your rental deposit).
- A free 24/7 Employee Assistance Programme available to you and your family.
- Recognition schemes and monetary awards for long service, WOWing customers and your fellow partners.
- Great long-term career opportunities in store and support centre.
What is our process? Application – CV review – first stage interview – second stage interview – offer and onboarding. Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity or expression.
Assistant Manager in Beeston employer: Starbucks Coffee Company
Starbucks is an exceptional employer that prioritises the growth and well-being of its partners, offering a vibrant work culture where every team member is celebrated for their contributions. With comprehensive training programmes, generous benefits including 28 days of holiday, and opportunities for career advancement, Starbucks fosters an environment where you can thrive both personally and professionally. Located in a dynamic retail setting, this role as Assistant Manager allows you to lead a passionate team while delivering world-class customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Beeston
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Starbucks' values and mission. This will help you connect your experience with what they stand for, showing you're not just a fit for the role but also for the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your past experiences align with the responsibilities of an Assistant Manager, especially around leading teams and driving results.
✨Tip Number 3
Show off your leadership skills! During the interview, share specific examples of how you've coached and developed team members in previous roles. Highlight any achievements that demonstrate your ability to drive performance and create a positive customer experience.
✨Tip Number 4
Don’t forget to ask questions! Prepare thoughtful questions about the role and the team dynamics. This shows your genuine interest and helps you assess if the environment is right for you. And remember, apply through our website for the best chance!
We think you need these skills to ace Assistant Manager in Beeston
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Assistant Manager role. Highlight your leadership experience in fast-paced environments and any achievements related to KPIs, as this will show us you understand what we're looking for.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about leading teams and delivering exceptional customer experiences. Share specific examples of how you've successfully managed shifts or improved team performance in previous roles.
Showcase Your Commercial Acumen:We want to see how you can translate metrics into actions. In your application, mention any experience you have with financial data analysis or operational decision-making that led to improved results. This will demonstrate your ability to drive commercial success.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining the Starbucks family!
How to prepare for a job interview at Starbucks Coffee Company
✨Know Your Numbers
Familiarise yourself with key performance indicators (KPIs) relevant to the role, such as labour efficiency and sales performance. Be ready to discuss how you've used data in past roles to drive results and improve team performance.
✨Showcase Your Leadership Style
Prepare examples of how you've led a team in a fast-paced environment. Highlight your coaching techniques and how you celebrate team achievements. This will demonstrate your ability to inspire and motivate others.
✨Understand the Brand
Dive deep into Starbucks' mission and values. Be prepared to discuss how you can embody these in your leadership style and contribute to creating a world-class customer experience. Showing genuine passion for the brand can set you apart.
✨Be Ready for Scenario Questions
Expect situational questions that assess your problem-solving skills and decision-making abilities. Think of specific instances where you've had to adapt to challenges or lead initiatives, and be ready to share those stories.
