At a Glance
- Tasks: Create delicious beverages and provide legendary customer service in a vibrant environment.
- Company: Join the iconic Starbucks team at Kempshott - Sainsbury's.
- Benefits: Enjoy free drinks, 28 days holiday, and discounts on food and merchandise.
- Other info: Dynamic work environment with great career growth opportunities and comprehensive training.
- Why this job: Be part of a community where your passion for customer service truly matters.
- Qualifications: No experience needed, just bring your enthusiasm for making customers smile.
The predicted salary is between 12 - 12 £ per hour.
Take your place at the heart of our community. At Starbucks, where your voice matters and your passion for customer service is brewed into everything we do. We’ve got an exciting opportunity for you to join us as a barista. Being at the forefront of our community, you’ll get involved in creating our Starbucks experience by providing our customers with high quality service, beverages and products, whilst creating our third place environment. We want you to be your true authentic self at work and that’s why you’ll also have access to our partner networks, because here you belong.
You don’t need previous experience to join our team as a barista, all we ask is you bring a passion for bringing joy to our customers. Working in a Starbucks store is different from any other job. You’re creating genuine moments of connection with our customers and making a difference to their day, through creating handcraft delicious beverages and building relationships with our customers (getting to know their favourite drink), and with your fellow partners in store.
The best part about this role is that no two days are ever the same! Working in one of our dynamic stores, a typical day could include:
- Supporting with store procedures including, opening or closing the store, cash handling, and safety and security
- Supporting your fellow partners during periods of high volume to keep the store operating
- Anticipating and delivering on your customer and store needs by getting to know your store environment and customers
- Supporting in creating the third place environment during each shift
- Delivering legendary customer service to all customers by acting with a customer comes first attitude and creating genuine connections
- Maintaining a clean and organised workspace for your customers and partners
- Providing quality beverages, whole bean and food products consistently for all customers in line with our recipe and presentation standards
Given the nature of our stores, our working hours could include early mornings, evenings, weekends, nights and/or holidays. All our retail store partners begin their careers with us by undertaking an introductory training programme which are led by our amazing in store trainers and coaches and are designed to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and provide partners with the opportunity to learn on the job supported by their manager.
In return, we’ll offer you a competitive starting salary (in line with the national living wage) and benefits that include:
- 28 days holiday a year (including Bank Holidays) + an additional special day for you to take to celebrate a special moment in your life each year
- Free drinks and food when you’re on shift
- Bean stock options for all partners (own part of Starbucks!)
- Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself)
- A free bag of coffee each week and a 30% partner discounts on food, beverages, and merchandise
- Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform
- Life assurance
- Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit)
- A free 24/7 Employee Assistance Programme available to you and your family
- Recognition schemes and monetary awards for long service, WOWing customers and your fellow partners
- Great long-term career opportunities in store and support center
So, if you’re looking for a new opportunity, with us you’ll be welcomed, you’ll be challenged, you’ll be inspired. Here you’ll be heard. Because here, you’re a part of it all. Here you belong.
What is our process? Application > CV review > interview and in store experience > offer and onboarding
Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression.
Know someone who would be a perfect fit? Share this opportunity with them! At Starbucks, there’s always room for one more.
Barista in Basingstoke employer: Starbucks Coffee Company
At Starbucks in Kempshott, we pride ourselves on being a community-focused employer that values your individuality and passion for customer service. With comprehensive training, competitive benefits including free drinks and food during shifts, and opportunities for career growth, you’ll find a supportive environment where your contributions are recognised and celebrated. Join us to create memorable experiences for our customers while enjoying a vibrant work culture that truly feels like home.
StudySmarter Expert Advice🤫
We think this is how you could land Barista in Basingstoke
✨Tip Number 1
Get to know the Starbucks vibe! Before your interview, pop into the store and soak up the atmosphere. Chat with the baristas, observe how they interact with customers, and get a feel for the community spirit. This will help you connect during your interview and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different customer scenarios. Maybe even role-play with a friend. Being able to demonstrate your passion for creating genuine connections will set you apart from the crowd.
✨Tip Number 3
Show off your personality! Starbucks wants you to be your true self, so don’t hold back. Share your love for coffee or any fun experiences you've had in customer service. Authenticity goes a long way in making a memorable impression.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets directly to us. Plus, you can keep an eye on any updates or new opportunities that pop up. We can’t wait to see your application!
We think you need these skills to ace Barista in Basingstoke
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for customer service and what makes you tick.
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the barista role. Highlight any customer service experience or teamwork skills, even if they’re from different jobs or volunteer work!
Show Your Passion:In your cover letter, express why you love coffee and customer service. Share a little story about a time you made someone's day better – it’s all about those genuine connections we cherish at Starbucks!
Apply Through Our Website:We encourage you to apply directly through our website. It’s super easy and ensures your application gets to the right place. Plus, you’ll find all the info you need about the role and our amazing culture!
How to prepare for a job interview at Starbucks Coffee Company
✨Know Your Starbucks
Familiarise yourself with Starbucks' values and culture. Understand what makes their customer service unique and be ready to share how you can contribute to creating that 'third place' environment for customers.
✨Show Your Passion for Customer Service
During the interview, express your enthusiasm for providing excellent customer service. Share examples from your past experiences where you went above and beyond to make someone's day better, even if it’s not in a coffee shop setting.
✨Be Ready for Role-Play Scenarios
Expect to engage in role-play during the interview. Practice responding to common customer scenarios, like handling complaints or making drink recommendations, to demonstrate your ability to connect with customers.
✨Ask Thoughtful Questions
Prepare some questions to ask your interviewers about the team dynamics, training programmes, and opportunities for growth within Starbucks. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
