At a Glance
- Tasks: Create amazing coffee experiences and connect with customers in a vibrant community.
- Company: Join the iconic Starbucks team at Southbank Place.
- Benefits: Enjoy free drinks, 28 days holiday, and great discounts.
- Other info: Comprehensive training and fantastic career growth opportunities await you.
- Why this job: Be part of a fun, inclusive environment while crafting delicious beverages.
- Qualifications: No experience needed, just a passion for customer service.
The predicted salary is between 10 - 12 £ per hour.
At Starbucks, we want you to take your place at the heart of our community. As a barista, you will help create the Starbucks experience by providing customers with high‑quality service, beverages and products, and fostering a third‑place environment. You don’t need previous experience; we only ask that you bring a passion for bringing joy to our customers. Your role will include creating genuine moments of connection, crafting hand‑made beverages, and building relationships with customers and fellow partners.
Key Responsibilities
- Support with store procedures, including opening or closing the store, cash handling, safety and security.
- Assist fellow partners during periods of high volume to keep the store operating smoothly.
- Anticipate and deliver on customer and store needs by familiarizing yourself with the store environment.
- Support creating the third‑place environment during each shift.
- Deliver legendary customer service with a “customer comes first” attitude and genuine connections.
- Maintain a clean and organized workspace for customers and partners.
- Consistently provide quality beverages, whole‑bean and food products in line with recipe and presentation standards.
Working Hours & Conditions
Store hours may include early mornings, evenings, weekends, nights and/or holidays.
Training
All partners begin with an introductory training programme led by in‑store trainers and coaches. The programme immerses you in the Starbucks culture and prepares you for success.
Benefits
- 28 days holiday a year (including Bank Holidays) plus an additional special day.
- Free drinks and food when on shift.
- Bean stock options (own part of Starbucks).
- Comprehensive training, coffee knowledge and access to Starbucks Global Academy.
- A free bag of coffee each week and a 30% partner discount on food, beverages and merchandise.
- Discounts with local and national retailers through Perks at Work.
- Life assurance.
- Home Sweet Loan (interest‑free loans payable over 12 months for rental deposits).
- Free 24/7 Employee Assistance Programme for you and your family.
- Recognition schemes and monetary awards for long service, WOWing customers and partners.
- Great long‑term career opportunities in store and support centre.
Equal Opportunity
Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression.
Our hiring process: application > CV review > interview and in‑store experience > offer and onboarding.
Barista - Store# 83449, SOUTHBANK PLACE employer: Starbucks Coffee Company
At Starbucks, we pride ourselves on being more than just a coffee shop; we are a community hub where every barista plays a vital role in creating memorable experiences for our customers. Located in the vibrant Southbank Place, we offer a supportive work culture with comprehensive training, generous benefits including free drinks and food during shifts, and opportunities for career growth within a diverse and inclusive environment. Join us to not only craft exceptional beverages but also to build lasting connections with customers and fellow partners.
StudySmarter Expert Advice🤫
We think this is how you could land Barista - Store# 83449, SOUTHBANK PLACE
✨Tip Number 1
Get to know the Starbucks vibe! Before your interview, pop into the store and soak up the atmosphere. Chat with the baristas, observe how they interact with customers, and get a feel for the community spirit. This will help you connect during your interview and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Think about how you would create those genuine moments of connection with customers. Role-play with a friend or family member, focusing on delivering a warm and friendly experience. This will prepare you for those 'customer comes first' scenarios in the interview.
✨Tip Number 3
Be ready to showcase your teamwork! Starbucks thrives on collaboration, so think of examples where you've worked well with others. Whether it’s in school, previous jobs, or even group projects, having these stories ready will demonstrate your ability to support fellow partners during busy times.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can easily keep track of your application status and any updates. Don’t forget to follow up after applying; a quick message expressing your enthusiasm can go a long way!
We think you need these skills to ace Barista - Store# 83449, SOUTHBANK PLACE
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for customer service shine through. We want to see how excited you are about creating those genuine moments of connection with customers!
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the barista role. Highlight any previous customer service experience or teamwork skills, even if they’re from different jobs or volunteer work.
Be Authentic:Don’t be afraid to show your personality in your application. We love authenticity! Share a little about yourself and what makes you a great fit for our Starbucks community.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get you started on your journey with Starbucks!
How to prepare for a job interview at Starbucks Coffee Company
✨Know Your Coffee
Familiarise yourself with Starbucks' coffee offerings and brewing methods. Being able to discuss your favourite drinks or share what you know about the coffee-making process can really impress the interviewers and show your passion for the role.
✨Emphasise Customer Connection
Prepare examples of how you've created genuine connections with customers in past roles, even if they were in different industries. Highlighting your ability to foster relationships will resonate well with the 'third-place environment' Starbucks aims to create.
✨Show Team Spirit
Since teamwork is crucial during busy periods, think of times when you've supported colleagues or worked effectively in a team. Share these experiences to demonstrate that you're ready to jump in and help out when needed.
✨Be Ready for Situational Questions
Expect questions about how you'd handle specific scenarios, like a difficult customer or a busy shift. Practising your responses to these types of questions can help you feel more confident and prepared during the interview.
