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- Tasks: Create delicious beverages and provide legendary customer service in a vibrant store environment.
- Company: Join Starbucks, a community-focused company where your voice and passion matter.
- Benefits: Enjoy free drinks, 28 days holiday, discounts, and comprehensive training.
- Why this job: Experience a dynamic workplace with genuine connections and opportunities for growth.
- Qualifications: No experience needed, just bring your passion for customer service!
- Other info: Flexible hours including mornings, evenings, and weekends; inclusive and diverse workplace.
Take your place at the heart of our community. At Starbucks, where your voice matters and your passion for customer service is brewed into everything we do. We\’ve got an exciting opportunity for you to join us as a barista. Being at the forefront of our community, you\’ll get involved in creating our Starbucks experience by providing our customers with high quality service, beverages and products, whilst creating our third place environment. We want you to be your true authentic self at work and that\’s why you\’ll also have access to our partner networks, because here you belong.
You don\’t need previous experience to join our team as a barista, all we ask is you bring a passion for bringing joy to our customers. Working in a Starbucks store is different from any other job. You\’re creating genuine moments of connection with our customers and making a difference to their day, through creating handcraft delicious beverages and building relationships with our customers (getting to know their favourite drink), and with your fellow partners in store.
The best part about this role is that no two days are ever the same! Working in one of our dynamic stores, a typical day could include:
- Supporting with store procedures including, opening or closing the store, cash handling, and safety and security
- Supporting your fellow partners during periods of high volume to keep the store operating
- Anticipating and delivering on your customer and store needs by getting to know your store environment and customers
- Supporting in creating the third place environment during each shift
- Delivering legendary customer service to all customers by acting with a customer comes first attitude and creating genuine connections
- Maintaining a clean and organised workspace for your customers and partners
- Providing quality beverages, whole bean and food products consistently for all customers in line with our recipe and presentation standards
Given the nature of our stores, our working hours could include early mornings, evenings, weekends, nights and/or holidays.
All our retail store partners begin their careers with us by undertaking an introductory training programme which are led by our amazing in store trainers and coaches and are designed to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and provide partners with the opportunity to learn on the job supported by their manager.
In return, we\’ll offer you a competitive starting salary (in line with the national living wage) and benefits that include:
- 28 days holiday a year (including Bank Holidays) + an additional special day for you to take to celebrate a special moment in your life each year
- Free drinks and food when you\’re on shift
- Bean stock options for all partners (own part of Starbucks!)
- Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself)
- A free bag of coffee each week and a 30% partner discounts on food, beverages, and merchandise
- Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform
- Life assurance
- Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit)
- A free 24/7 Employee Assistance Programme available to you and your family
- Recognition schemes and monetary awards for long service, WOWing customers and your fellow partners
- Great long-term career opportunities in store and support center
So, if you\’re looking for a new opportunity, with us you\’ll be welcomed, you\’ll be challenged, you\’ll be inspired. Here you\’ll be heard. Because here, you\’re a part of it all. Here you belong.
What is our process?
Application > CV review > interview and in store experience > offer and onboarding
Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression.
Know someone who would be a perfect fit? Share this opportunity with them! At Starbucks, there\’s always room for one more
Barista - Store# 16936, LONDON - MITCHAM ROAD - TOOTING employer: Starbucks Coffee Company
Contact Detail:
Starbucks Coffee Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista - Store# 16936, LONDON - MITCHAM ROAD - TOOTING
✨Tip Number 1
Familiarise yourself with Starbucks' core values and mission. Understanding what the company stands for will help you connect with their culture during your interview and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills by engaging with people in various settings. Whether it's volunteering or working in retail, demonstrating your ability to create genuine connections will make you stand out as a candidate who can deliver legendary service.
✨Tip Number 3
Visit the store where you're applying and observe the atmosphere. Take note of how partners interact with customers and each other. This will give you insights into the team dynamics and help you tailor your approach when discussing your fit for the role.
✨Tip Number 4
Be prepared to share your passion for coffee and customer service during the interview. Even if you don't have prior experience, showing enthusiasm for learning about coffee and creating memorable experiences for customers can set you apart from other candidates.
We think you need these skills to ace Barista - Store# 16936, LONDON - MITCHAM ROAD - TOOTING
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any customer service experience, even if it's informal. Emphasise your passion for creating positive experiences and your ability to connect with people.
Craft a Personal Cover Letter: Write a cover letter that reflects your enthusiasm for the barista role at Starbucks. Share why you love coffee and customer service, and how you can contribute to creating a welcoming environment.
Showcase Your Personality: Starbucks values authenticity, so let your personality shine through in your application. Use a friendly tone and express your genuine interest in being part of their community.
Highlight Teamwork Skills: Mention any experiences where you've worked as part of a team. Starbucks places importance on collaboration, so demonstrating your ability to support fellow partners will strengthen your application.
How to prepare for a job interview at Starbucks Coffee Company
✨Show Your Passion for Customer Service
During the interview, express your enthusiasm for providing excellent customer service. Share any experiences where you made a positive impact on someone's day, as this aligns perfectly with the Starbucks ethos of creating genuine connections.
✨Familiarise Yourself with Starbucks Culture
Take some time to understand Starbucks' values and culture before your interview. Mentioning specific aspects of their community focus or commitment to inclusivity can demonstrate that you are a good fit for their team.
✨Prepare for Situational Questions
Expect questions about how you would handle busy periods or difficult customers. Think of examples from past experiences or hypothetical scenarios that showcase your ability to stay calm under pressure and work collaboratively with others.
✨Ask Thoughtful Questions
At the end of the interview, be ready to ask insightful questions about the role or the team. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
