At a Glance
- Tasks: Create amazing coffee experiences and connect with customers in a vibrant environment.
- Company: Join the iconic Starbucks team at Westfield London.
- Benefits: Enjoy free drinks, 28 days holiday, and great discounts.
- Other info: Comprehensive training and fantastic career growth opportunities await you.
- Why this job: Be part of a community that values joy and connection.
- Qualifications: No experience needed, just a passion for customer service.
The predicted salary is between 11 - 12 £ per hour.
At Starbucks, we want you to take your place at the heart of our community. As a barista, you will help create the Starbucks experience by providing customers with high‑quality service, beverages and products, and fostering a third‑place environment. You don’t need previous experience; we only ask that you bring a passion for bringing joy to our customers. Your role will include creating genuine moments of connection, crafting hand‑made beverages, and building relationships with customers and fellow partners.
Key Responsibilities
- Support with store procedures, including opening or closing the store, cash handling, safety and security.
- Assist fellow partners during periods of high volume to keep the store operating smoothly.
- Anticipate and deliver on customer and store needs by familiarizing yourself with the store environment.
- Support creating the third‑place environment during each shift.
- Deliver legendary customer service with a “customer comes first” attitude and genuine connections.
- Maintain a clean and organized workspace for customers and partners.
- Consistently provide quality beverages, whole‑bean and food products in line with recipe and presentation standards.
Working Hours & Conditions
Store hours may include early mornings, evenings, weekends, nights and/or holidays.
Training
All partners begin with an introductory training programme led by in‑store trainers and coaches. The programme immerses you in the Starbucks culture and prepares you for success.
Benefits
- 28 days holiday a year (including Bank Holidays) plus an additional special day.
- Free drinks and food when on shift.
- Bean stock options (own part of Starbucks).
- Comprehensive training, coffee knowledge and access to Starbucks Global Academy.
- A free bag of coffee each week and a 30% partner discount on food, beverages and merchandise.
- Discounts with local and national retailers through Perks at Work.
- Life assurance.
- Home Sweet Loan (interest‑free loans payable over 12 months for rental deposits).
- Free 24/7 Employee Assistance Programme for you and your family.
- Recognition schemes and monetary awards for long service, WOWing customers and partners.
- Great long‑term career opportunities in store and support centre.
Equal Opportunity
Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression.
Our hiring process: application > CV review > interview and in‑store experience > offer and onboarding.
Barista - Store# 12971, WESTFIELD LONDON (UN employer: Starbucks Coffee Company
At Starbucks, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters community and connection. As a Barista at our Westfield London store, you'll enjoy comprehensive training, generous benefits including free drinks and food during shifts, and opportunities for career growth within a globally recognised brand. Join us to create memorable experiences for our customers while being part of a diverse and inclusive team that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Barista - Store# 12971, WESTFIELD LONDON (UN
✨Tip Number 1
Get to know the Starbucks vibe! Before your interview, pop into the store and soak up the atmosphere. Chat with the baristas, observe how they interact with customers, and get a feel for the community spirit. This will help you connect during your interview.
✨Tip Number 2
Show off your passion for customer service! When you're chatting with the hiring team, share stories about times you've made someone's day or gone the extra mile for a customer. It’s all about those genuine connections, so let your enthusiasm shine through!
✨Tip Number 3
Be ready to demonstrate your teamwork skills! Starbucks thrives on collaboration, so think of examples where you've worked well with others. Whether it’s in a previous job or a group project, showing that you can support your fellow partners is key.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and the amazing benefits we offer. Let’s get you brewing some coffee magic!
We think you need these skills to ace Barista - Store# 12971, WESTFIELD LONDON (UN
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for customer service shine through! We want to see that you genuinely care about creating joy for our customers, so share any experiences or moments that highlight this passion.
Tailor Your CV:Make sure your CV reflects the skills and qualities mentioned in the job description. Highlight any relevant experience, even if it’s not directly related to being a barista. We love seeing how your unique background can contribute to our team!
Be Authentic:Don’t be afraid to let your personality come through in your application. We’re looking for genuine connections, so if you have a fun story or a quirky fact about yourself, include it! It helps us get to know the real you.
Apply Through Our Website:For the best chance of success, make sure to apply through our official website. This way, your application goes straight to us, and we can’t wait to read what you’ve got to say!
How to prepare for a job interview at Starbucks Coffee Company
✨Know Your Starbucks
Before your interview, take some time to familiarise yourself with Starbucks' values and culture. Understand what the 'third-place environment' means and think about how you can contribute to it. This will show your passion for the brand and help you connect with the interviewers.
✨Show Off Your Customer Service Skills
Since this role is all about creating genuine moments of connection, be ready to share examples from your past experiences where you've delivered exceptional customer service. Even if you don't have barista experience, think of times when you've made someone's day better!
✨Practice Your Beverage Knowledge
While you don’t need prior experience, having a basic understanding of coffee and beverages can set you apart. Research common drinks on the menu and be prepared to discuss your favourites or even suggest new ideas. It shows you're proactive and genuinely interested in the role.
✨Be Ready for Teamwork Questions
As a barista, you'll be working closely with fellow partners, especially during busy times. Prepare for questions about teamwork and collaboration. Think of specific instances where you've worked well in a team, and how you can support your colleagues in a fast-paced environment.
