At a Glance
- Tasks: Support store operations, deliver legendary customer service, and create a welcoming environment.
- Company: Join the vibrant Starbucks team in Birmingham, where community and connection matter.
- Benefits: Enjoy 28 days holiday, free drinks, discounts, and comprehensive training.
- Other info: Great career growth opportunities and a supportive, inclusive culture.
- Why this job: Make a difference in customers' days while building lasting relationships.
- Qualifications: No experience needed, just bring your passion for customer joy.
The predicted salary is between 20000 - 22000 € per year.
Responsibilities:
- Supporting store procedures including opening or closing the store, cash handling, and safety and security.
- Assisting partners during high‑volume periods to keep the store operating.
- Anticipating and meeting customer and store needs by becoming familiar with the store environment and its customers.
- Contributing to the creation of a third‑place environment during each shift.
- Delivering legendary customer service by acting with a "customer comes first" attitude and creating genuine connections.
- Maintaining a clean and organised workspace for customers and partners.
- Providing high‑quality beverages, whole‑bean coffee and food products consistently according to recipe and presentation standards.
Working hours may include early mornings, evenings, weekends, nights and/or holidays. All retail store partners begin their careers with us by undertaking an introductory training programme led by in‑store trainers and coaches, designed to immerse you in the Starbucks culture and set you up for success. These programmes are delivered in‑store and provide partners with the opportunity to learn on the job, supported by their manager.
You don't need previous experience to join our team as a barista; all we ask is that you bring a passion for bringing joy to our customers. Working in a Starbucks store is different from any other job. You’ll be creating genuine moments of connection with customers, making a difference to their day through handcrafted beverages and building relationships with both customers (learning their favourite drink) and your fellow partners in store.
At the heart of the community, you’ll be creating the Starbucks experience by providing high‑quality service, beverages and products while cultivating a welcoming third‑place environment. We encourage you to be authentic, and you’ll also have access to partner networks and a sense of belonging.
Benefits:
- 28 days holiday a year (including bank holidays) plus an additional special day to celebrate a personal milestone.
- Free drinks and food while on shift.
- Bean stock options for all partners.
- Comprehensive training, coffee knowledge and access to Starbucks Global Academy, the online learning platform that supports continuous development.
- A free bag of coffee each week and a 30% partner discount on food, beverages and merchandise.
- Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through the Perks at Work platform.
- Life assurance.
- Home Sweet Loan – interest‑free loans that can be paid back over 12 months to help cover a rental deposit.
- A free 24/7 Employee Assistance Programme for you and your family.
- Recognition schemes and monetary awards for long service and outstanding customer interactions.
- Great long‑term career opportunities in store and at the support centre.
So, if you’re looking for a new opportunity, you will be welcomed, challenged and inspired. You’ll be heard and you’ll belong.
Barista - Store# 12819, BIRMINGHAM THE FORT employer: Starbucks Coffee Company
At Starbucks, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters genuine connections with customers and fellow partners. Located in Birmingham The Fort, our baristas enjoy comprehensive training, competitive benefits including free drinks and food during shifts, and opportunities for career growth within a supportive community. Join us to create memorable experiences while enjoying perks like discounts and recognition for outstanding service.
StudySmarter Expert Advice🤫
We think this is how you could land Barista - Store# 12819, BIRMINGHAM THE FORT
✨Tip Number 1
Get to know the store! Familiarise yourself with the layout and the regular customers. This will help you anticipate their needs and create those genuine connections that make all the difference.
✨Tip Number 2
Show off your passion for coffee! When you’re chatting with the hiring team, share your love for crafting beverages and how you can bring joy to customers. It’s all about that 'customer comes first' attitude!
✨Tip Number 3
Be ready to demonstrate your teamwork skills. During busy periods, it’s crucial to support your partners. Share examples of how you’ve worked well in a team before – it shows you’re a great fit for the Starbucks culture.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed and show your enthusiasm for joining the Starbucks family. Plus, we love seeing applicants who are keen to be part of our community.
We think you need these skills to ace Barista - Store# 12819, BIRMINGHAM THE FORT
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for coffee and customer service.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the barista role. Mention any relevant experience or qualities that make you a great fit for our team!
Show Enthusiasm:Express your excitement about joining our team in Birmingham. We love candidates who are eager to create genuine connections with customers and contribute to our welcoming environment.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with us.
How to prepare for a job interview at Starbucks Coffee Company
✨Know Your Coffee
Familiarise yourself with different types of coffee and beverages that the store offers. Being able to discuss your favourite drinks or even suggest new ones can show your passion for the role and impress the interviewers.
✨Customer Service Mindset
Prepare examples of how you've provided excellent customer service in the past, even if it's not in a café setting. Highlighting your ability to create genuine connections with customers will resonate well with the interviewers.
✨Understand the Store Environment
Research the specific store and its community. Knowing about local events or customer preferences can help you demonstrate your commitment to creating a welcoming atmosphere and being part of the team.
✨Be Ready for Teamwork
Think of instances where you've worked effectively in a team. The role requires supporting partners during busy times, so showcasing your teamwork skills will be crucial in the interview.
