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- Tasks: Lead shifts, deliver exceptional customer experiences, and coach your team to success.
- Company: Join the vibrant community at Starbucks, where your voice matters.
- Benefits: Enjoy 28 days holiday, free drinks, and discounts on food and merchandise.
- Other info: Great long-term career opportunities and comprehensive training provided.
- Why this job: Be part of a dynamic team and grow your leadership skills in a fast-paced environment.
- Qualifications: Previous experience in retail or hospitality and a passion for leading teams.
The predicted salary is between 25000 - 30000 £ per year.
We’re looking for leaders at Starbucks. Join us for coffee, stay for the community, connections and opportunities. We’ve got an exciting opportunity for you to join us as an assistant manager. Find your place as a leader at Starbucks and help us build the brand’s future. Here your voice is brewed into everything we do. As an assistant manager at Starbucks you will be empowered to deliver outstanding commercial results and customer experiences, taking full ownership for operational standards, partner engagement and key performance indicators.
To be successful in the role, you’ll have previous experience in leading a team in a dynamic, fast-paced and customer-focused retail or hospitality environment. You’ll champion our mission and values to create our Starbucks experience for our customers and partners. You’ll bring your commercial acumen with the ability to translate metrics into actions whilst confidently managing both people and operational priorities. We’re looking for leaders with a growth mindset and an appetite for growing your leadership career.
The best part about this role is that no two days are ever the same! As an assistant manager, working in one of our dynamic stores, alongside your store leadership team, you’ll be setting the example and leading from the front with on shift. A typical day could include:
- Leading shifts with a focus on delivering commercial results and world-class customer experience and ensuring every partner is set up for success
- Taking ownership of our KPIs including labour efficiency, waste reduction, and sales performance
- Ensuring shift deployment meets planned roles and routines, adjusting to optimise customer experience
- Observing partner performance, coaching and providing feedback
- Recognising and celebrating partner achievements during and after shifts
- Acting as the store’s duty manager when scheduled, being accountable for all operational and partner decisions during your shift
- Ensuring brand and operational standards are consistently met or exceeded
- Using financial and operational data to make informed decisions that improve shift performance
- Training and coaching partners to deliver consistent quality, efficiency, and service excellence
- Leading and embedding new initiatives and product launches at store level
- Maintaining compliance with health & safety, food safety and security standards
Given the nature of our stores, working hours could include early mornings, evenings, weekends, nights and/or holidays. All our retail store partners begin their careers with us by undertaking an introductory training programme which are led by our amazing in store trainers and coaches and are designed to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and provide partners with the opportunity to learn on the job supported by their manager.
In return, we’ll offer you a competitive starting salary and benefits that include:
- 28 days holiday a year (including Bank Holidays)
- Free drinks and one item of food when you’re on shift
- Bean stock options for all partners (own part of Starbucks!)
- Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself)
- A free bag of coffee each week and a 30% partner discounts on food, beverages, and merchandise
- Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through Perks at Work platform
- Life assurance
- Home Sweet Loan (Interest-free loans that can be paid back over 12 months to help pay your rental deposit)
- A free 24/7 Employee Assistance Programme available to you and your family
- Recognition schemes and monetary awards for long service, WOWing customers and your fellow Partners
- Great long-term career opportunities in store and support center
So, if you’re looking for a new opportunity, with us you’ll be welcomed, you’ll be challenged, you’ll be inspired. Here you’ll be heard. Because here, you’re a part of it all. Here you belong.
What is our process? Application > CV review > first stage interview > second stage interview > offer and onboarding. Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression.
Know someone who would be a perfect fit? Share this opportunity with them! At Starbucks, there’s always room for one more.
Assistant Manager in Alnwick employer: Starbucks Coffee Company
Contact Detail:
Starbucks Coffee Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Alnwick
✨Tip Number 1
Get to know the Starbucks culture! Before your interview, spend some time in a local store. Observe how the team interacts and what makes the customer experience special. This will help you connect with the brand during your interview.
✨Tip Number 2
Show off your leadership skills! Be ready to share specific examples of how you've led a team in a fast-paced environment. Think about times when you’ve improved performance or boosted morale – those stories will make you stand out!
✨Tip Number 3
Prepare for situational questions! Starbucks loves leaders who can think on their feet. Practice answering questions about how you'd handle various scenarios, like managing a busy shift or resolving a customer complaint.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note to express your appreciation for the opportunity. It shows you're genuinely interested and helps keep you top of mind as they make their decision.
We think you need these skills to ace Assistant Manager in Alnwick
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your previous experience in leading a team. We want to see how you've empowered others and driven results in a fast-paced environment like retail or hospitality.
Be Authentic: Let your personality shine through! At Starbucks, we value authenticity, so don’t be afraid to share your passion for coffee and community. This is your chance to show us why you’d be a great fit for our culture.
Tailor Your CV: Make sure your CV speaks directly to the role of Assistant Manager. Use keywords from the job description, like 'operational standards' and 'customer experience', to demonstrate that you understand what we’re looking for.
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way to ensure your application gets into the right hands and shows your commitment to joining our Starbucks family!
How to prepare for a job interview at Starbucks Coffee Company
✨Know Your Starbucks
Before your interview, dive into Starbucks' mission and values. Understand what makes the brand unique and how it connects with its customers. This will help you demonstrate your alignment with their culture and show that you're genuinely interested in being part of the team.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team in a fast-paced environment. Highlight how you managed operational standards, engaged partners, and achieved key performance indicators. This will illustrate your capability to take ownership and lead effectively.
✨Be Ready for Scenario Questions
Expect questions that ask how you'd handle specific situations, like managing a busy shift or resolving a customer complaint. Think through potential scenarios and prepare your responses, focusing on your problem-solving skills and ability to maintain a positive customer experience.
✨Ask Insightful Questions
At the end of your interview, have a few thoughtful questions ready. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.