At a Glance
- Tasks: Support and optimise sales processes for a dynamic consulting team.
- Company: Join a leading specialist consulting firm focused on AI-driven strategic services.
- Benefits: Enjoy remote work, competitive salary, bonuses, and a great pension plan.
- Why this job: Be part of a people-centric company prioritising your career and well-being.
- Qualifications: Strong sales ops experience, degree in business or STEM, excellent communication skills.
- Other info: Work from home with a focus on operational excellence and process improvement.
The predicted salary is between 44000 - 66000 £ per year.
This is a fantastic opportunity for a senior person to support a dynamic commercial team for this specialist consulting firm. They provide a range of strategic analytical services centred on leading-edge AI to major corporates and academics across the world, often based on complex and business-critical scenarios.
Is your CV ready If so, and you are confident this is the role for you, make sure to apply asap.
Commercial operations is centred around their sales and business development team which is highly specialised, managing the full-range of client-facing services from marketing, lead generation, bid-writing, commercial contracts, forecasting, reporting and hand-over to delivery teams. As Commercial Operations Manager (i.e. Sales Operations) you will work alongside them to support, streamline and optimise all their activities.
This is a highly sophisticated business, based on best industry practice, and you will be accountable for developing, evolving and maintaining the commercial processes that underpin this standard of operation.
It is a highly professional and people-centric company where your career and well-being are given the highest priority.
The role
- Assess, define and realign all sales processes and assure best practice throughout
- Embed processes within CRM framework and establish dashboards for key metrics across the entire CRM process
- Analysis and reporting on metrics helping to identify trends, opportunities and potential issues
- Input to and output from CRM across entire commercial process, constantly seeking opportunities for process improvements and increased efficiencies
- Assure effective collaboration with associated internal and external teams to optimise successful project outcomes
- Work closely with the sales, legal and commercial teams in the sales process, gathering input for bid-writing, commercial content and legal review
- Liaison with legal team for contract reviews reporting back on business risk, compliance and accurate reflection of sales conclusions
- Oversight of all bid content in terms of design, accuracy, compliance, timescales and relevance
- Maintain a bid library of leading-edge and compelling content collaborating with internal subject matter experts
What we need
- Strong sales ops track record supporting a business development function covering all stages in the CRM process
- This must have concerned supporting sales of complex solutions for business strategy or technical consulting
- Evidence of being strongly process-led with experience of redefining and implementing process change to meet business needs
- Highly numerate and excellent attention to detail, especially around the written word
- Excellent grasp of contracts and ability to credibly bridge the sales function with legal, financial and delivery teams
- Strong evidence of implementing and maintaining operational excellence across the sales function
- Superb influencing and communication skills and ability to juggle many projects simultaneously
- Degree in business or STEM subject
In return you will receive an earnings in the region of £55,000 per annum, a small bonus plus an excellent pension. The organisation is based in the South East of England however the role can be 100% home-based.
Sales Operations Manager employer: Starbuck James Ltd
Contact Detail:
Starbuck James Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Operations Manager
✨Tip Number 1
Familiarise yourself with the latest trends in sales operations and CRM systems. Understanding how leading-edge AI is being integrated into sales processes will give you an edge during discussions with our team.
✨Tip Number 2
Network with professionals in the consulting and sales operations fields. Engaging with industry peers can provide insights into best practices and may even lead to referrals that could strengthen your application.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully implemented process changes in previous roles. Highlighting your experience with complex solutions will resonate well with our team.
✨Tip Number 4
Showcase your analytical skills by being ready to discuss how you've used data to drive decisions in sales operations. Being able to articulate your approach to metrics and reporting will demonstrate your fit for the role.
We think you need these skills to ace Sales Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in sales operations and business development. Focus on specific achievements that demonstrate your ability to support complex solutions and process improvements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Emphasise your strong sales ops track record and how your skills align with their needs, particularly in managing CRM processes and collaborating with legal teams.
Highlight Relevant Experience: In your application, provide concrete examples of how you've successfully implemented process changes and maintained operational excellence in previous roles. Use metrics to quantify your impact where possible.
Proofread for Precision: Given the emphasis on attention to detail, ensure your application is free from errors. Carefully proofread your documents to avoid any mistakes, especially in terms of contracts and compliance-related content.
How to prepare for a job interview at Starbuck James Ltd
✨Understand the Sales Process
Make sure you have a solid grasp of the entire sales process, especially in relation to CRM systems. Be prepared to discuss how you've previously assessed and realigned sales processes to improve efficiency.
✨Showcase Your Analytical Skills
Since the role involves analysing metrics and identifying trends, come equipped with examples of how you've used data to drive decisions in past roles. Highlight your ability to spot opportunities for improvement.
✨Demonstrate Collaboration Experience
This position requires effective collaboration with various teams. Share specific instances where you've successfully worked with sales, legal, and commercial teams to achieve project goals.
✨Prepare for Process Improvement Discussions
Be ready to discuss your experience with process change and operational excellence. Think of examples where you've implemented changes that led to significant improvements in sales operations.