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- Tasks: Lead a busy hotel operation, ensuring great guest experiences and strong financial results.
- Company: Join Starboard Hotels, a family-owned group with a focus on hospitality excellence.
- Benefits: Competitive salary, private healthcare, life assurance, and hotel discounts.
- Other info: Opportunity for career growth within a supportive and collaborative environment.
- Why this job: Make a real impact in a respected hotel while developing your leadership skills.
- Qualifications: Five years of GM experience with a proven track record in hospitality.
The predicted salary is between 62500 - 62500 £ per year.
We are looking for an experienced General Manager to lead Holiday Inn Express Leeds City Centre – Armouries, offering a salary of up to £62,500 plus bonus and benefits, for a confident and experienced hotel leader ready to take full ownership of a busy operation. This is a key leadership role for an accomplished hospitality professional who understands that strong commercial results come from running a faultless operation with an engaged, motivated team.
The role involves full responsibility for the performance and reputation of the hotel, leading your team to consistently deliver great guest experiences while achieving strong financial results. You will operate with autonomy while benefiting from centralised sales, marketing, revenue, procurement and financial support, allowing you to focus your time where it makes the biggest difference: your guests, your team and your local market.
You will:
- Take full ownership of hotel performance, including rooms, revenue, costs and guest satisfaction
- Lead, develop and motivate a talented management team and wider hotel team
- Deliver brand standards in line with Holiday Inn Express and IHG expectations
- Drive commercial performance through effective forecasting, pricing and local market knowledge
- Build a positive, collaborative culture where everyone pulls together
- Develop strong relationships with brand partners, owners and local stakeholders
About you: We are looking for a confident and commercially astute General Manager with at least five years’ experience operating at GM level. You will be able to demonstrate:
- A strong track record as a Hotel General Manager, ideally within IHG‑branded properties
- Proven ability to deliver both profitability and high guest satisfaction scores
- A clear, hands‑on leadership style that motivates and develops people
- Excellent operational knowledge and attention to detail
- The ability to market your hotel locally and build a positive reputation
- A genuine belief that great teams create great guest experiences
About the hotel and Starboard Hotels: Holiday Inn Express Leeds City Centre – Armouries is a popular choice for both business and leisure guests, offering easy access to the city centre and key attractions. Alongside the accommodation, the hotel has in-demand meeting rooms and a busy F&B operation, including a cafe. The hotel is part of Starboard Hotels, a family‑owned hotel management company proudly celebrating its 20th anniversary this year.
What we offer: Competitive senior leadership salary, a high‑profile General Manager role within a respected hospitality group, IHG employee benefits and hotel discounts, private healthcare, life assurance and additional benefits, development and progression opportunities within Starboard Hotels.
If you are an experienced General Manager looking to lead a strong Holiday Inn Express hotel within an established and growing hotel group, we would love to hear from you.
Hotel General Manager in Leeds employer: Starboard Hotels
Contact Detail:
Starboard Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel General Manager in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, attend events, and engage with local hotel groups. You never know who might have the inside scoop on a General Manager position or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for hospitality shine through. Share stories about how you've led teams to success and created memorable guest experiences – it’s all about making a connection!
✨Tip Number 3
Do your homework! Research the Holiday Inn Express Leeds City Centre – Armouries and understand their unique challenges and opportunities. Tailor your approach to show how your experience aligns perfectly with their needs.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to see your enthusiasm for the role right from the start.
We think you need these skills to ace Hotel General Manager in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the specific skills and experiences that match the General Manager role. Highlight your leadership experience, operational knowledge, and any achievements in guest satisfaction and profitability.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for our hotel. Share your passion for hospitality and how your hands-on leadership style has made a difference in your previous roles.
Showcase Your Achievements: Quantify your successes! Whether it’s improving guest satisfaction scores or driving revenue growth, we want to see the impact you've made in your previous positions. Numbers speak volumes!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Holiday Inn Express Leeds City Centre – Armouries.
How to prepare for a job interview at Starboard Hotels
✨Know Your Numbers
As a General Manager, you'll need to demonstrate your understanding of financial performance. Brush up on key metrics like occupancy rates, RevPAR, and guest satisfaction scores. Be ready to discuss how you've improved these in past roles.
✨Showcase Your Leadership Style
Prepare to talk about your hands-on leadership approach. Share specific examples of how you've motivated and developed your team. Highlight any initiatives you've implemented that fostered a positive culture and improved guest experiences.
✨Understand the Brand
Familiarise yourself with Holiday Inn Express and IHG brand standards. Be prepared to discuss how you would uphold these standards while also driving commercial performance. This shows your commitment to the brand and its values.
✨Local Market Knowledge is Key
Research the local market and be ready to discuss how you would leverage this knowledge to enhance the hotel's reputation and performance. Mention any successful marketing strategies you've used in the past to attract guests and build relationships with local stakeholders.