At a Glance
- Tasks: Provide exceptional support to pupils, teachers, and stakeholders in a vibrant school environment.
- Company: Join a dedicated team committed to enhancing the learning experience for young people.
- Benefits: Enjoy a supportive work culture with opportunities for personal and professional growth.
- Other info: Experience in education and customer service is a plus; IT skills are essential.
- Why this job: Make a real difference in students' lives while developing your skills in a rewarding role.
- Qualifications: NVQ Level 1/Level 2 or equivalent, with strong literacy and numeracy skills.
The predicted salary is between 22000 - 26000 £ per year.
Who we’re looking for
We’re looking for a talented individual to provide an exceptional business support service to our pupils, teachers and wider stakeholders.
As a key member of our school’s business support team, your expertise will help to deliver an outstanding learning environment for our young people.
The successful candidate will be a committed team player with excellent organisational and specialist technical skills.
You will have extensive experience of delivering outstanding customer service and possess the ability to develop relationships across our school and the Star community.
You will have
- NVQ Level 1/Level 2 or equivalent qualification. Good level of lliteracy and numeracy skills to GCSE standard or experience in relevant discipline.
- Experience in an administrative/reception role.
- Experience of working within an educational environment.
- IT software packages, e. g. MS Office and data bases and its application in schools.
- An understanding of relevant processes and systems in use within schools to deliver effective customer care.
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We think you need these skills to ace Customer Service Officer
Customer Service Skills
Organisational Skills
Teamwork
NVQ Level 1/Level 2 or equivalent qualification
Literacy Skills
Numeracy Skills
Administrative Skills