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- Tasks: Inspect, maintain, and repair access platforms at customer sites or in our workshop.
- Company: Join Star Platforms, a fast-growing powered access hire company in the UK.
- Benefits: Enjoy 25 days holiday, an extra day for your birthday, and comprehensive training.
- Why this job: Take your career to the next level while working with cutting-edge equipment and a supportive team.
- Qualifications: Relevant experience or qualifications in powered access, plant fitting, or forklift industries preferred.
- Other info: Be part of a dedicated engineering team focused on outstanding customer service and safety.
The predicted salary is between 30000 - 42000 £ per year.
Based at our Kent depot, we are expanding our engineering department we are looking for the right people to join our dedicated engineering team. Always looking to provide outstanding customer service, your role will include inspecting, maintaining and repairing our industry leading fleet of access platforms on customers’ sites or from our modern workshop.
Star Platforms are proud of the quality of our machines, with an average fleet age of just 28 months, therefore our service engineers should strive to keep our fleet in the best condition possible.
By joining Star Platforms, one of the fastest-growing powered access hire companies in the UK, you will not only be taking on a new job, but you will also be taking your career to the next level. We will provide you with all the necessary training and equipment to be successful in your role, and work with you to identify future development and career advancement opportunities.
Key responsibilities:
- Carrying out pre-delivery inspections (PDIs), servicing, LOLER inspections, repairs, and maintain our fleet of rental equipment.
- Ensuring servicing, maintenance and inspections of fleet is in line with manufacturer specification, company policy and relevant legislation.
- Being an ambassador for Health and Safety standards and ensuring that best safe working practices are adhered to always; and reporting all accidents/incidents as required.
- Maintaining the Workshop in a clean and safe manner, ensuring any equipment used is safely returned.
- Ensuring complete and accurate records are kept of all services, checks and repairs.
- Communicating effectively with the engineering team and hire office to make sure that the depot maintains maximum machine availability.
The key skills and qualities of a Service Engineer:
- Ideally relevant experience or qualifications within the powered access industry eg CAP, IPAF and manufacturer courses
- Those with experience as a general plant fitter or within the forklift industry would be considered.
- The ability to diagnose and repair faults on electrical, mechanical, and hydraulic systems.
- Strong awareness and time-management skills, able to prioritise tasks and work well under pressure in an ever-changing demanding hire environment.
- Excellent communication skills and an understanding of the importance of providing excellent customer service.
- A dedication to their trade and constantly looking to learn and improve.
- 25 days Holidays plus an extra day for birthday plus usual bank holidays
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Depot Service Engineer – Kent (Tonbridge) employer: Star Platforms
Contact Detail:
Star Platforms Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Depot Service Engineer – Kent (Tonbridge)
✨Tip Number 1
Familiarise yourself with the specific equipment and technologies used in the powered access industry. Understanding the latest models and their features will not only help you during interviews but also show your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Star Platforms or similar companies. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the role.
✨Tip Number 3
Prepare to discuss your hands-on experience with electrical, mechanical, and hydraulic systems. Be ready to share specific examples of past repairs or maintenance tasks you've completed, as this will demonstrate your practical skills and problem-solving abilities.
✨Tip Number 4
Showcase your commitment to health and safety standards. Be prepared to talk about how you have adhered to safety protocols in previous roles, as this is a key aspect of the Service Engineer position at Star Platforms.
We think you need these skills to ace Depot Service Engineer – Kent (Tonbridge)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and required skills for the Depot Service Engineer position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: Make sure to emphasise any relevant experience or qualifications you have in the powered access industry, such as CAP, IPAF, or manufacturer courses. If you have experience as a general plant fitter or in the forklift industry, be sure to mention that too.
Showcase Your Skills: Demonstrate your ability to diagnose and repair faults on electrical, mechanical, and hydraulic systems. Use specific examples from your past work to illustrate your strong awareness, time-management skills, and dedication to customer service.
Craft a Strong Cover Letter: Write a compelling cover letter that not only summarises your CV but also expresses your enthusiasm for the role and the company. Mention why you want to join Star Platforms and how you can contribute to their mission of providing outstanding customer service.
How to prepare for a job interview at Star Platforms
✨Showcase Your Technical Skills
Be prepared to discuss your experience with electrical, mechanical, and hydraulic systems. Highlight any relevant qualifications like CAP or IPAF, and be ready to provide examples of how you've diagnosed and repaired faults in the past.
✨Emphasise Customer Service
Since the role involves providing outstanding customer service, think of specific instances where you went above and beyond for a customer. This will demonstrate your commitment to maintaining high standards and your understanding of the importance of customer satisfaction.
✨Demonstrate Health and Safety Awareness
Prepare to discuss your knowledge of health and safety standards in the workplace. Be ready to explain how you ensure safe working practices and how you would handle reporting accidents or incidents.
✨Communicate Effectively
Strong communication skills are essential for this role. Practice articulating your thoughts clearly and concisely, and be prepared to discuss how you would collaborate with the engineering team and hire office to maintain machine availability.