At a Glance
- Tasks: Be the go-to contact for healthcare professionals and deliver personalised customer experiences.
- Company: Join a global pharmaceutical leader focused on innovation and improving lives.
- Benefits: Competitive salary, extensive benefits, and an excellent commission structure.
- Other info: Inclusive culture with opportunities for learning and growth.
- Why this job: Combine science, storytelling, and strategy to create impactful customer experiences.
- Qualifications: Strong understanding of healthcare networks and excellent communication skills.
The predicted salary is between 28800 - 48000 £ per year.
Knowledgeable and supportive management team.
Core values revolve around welcoming diverse perspectives and promoting inclusivity.
Patient-centric focus and a passion for improving care.
Competitive starting salary and extensive benefits package with an excellent commission structure.
Job overview Using omnichannel approach to engage with customers through different channels, including in-person and remote interactions.
Collaborating with different functions to ensure optimized customer experience.
Building value-oriented relationships with HCPs and developing deep understanding of their needs.
To be successful Experience of successful primary care and hospital pharmaceutical sales
ABPI Qualified
Prior experience having promoted within cardiology/cardiovascular therapy
Demonstrated ability to understand, interpret and effectively communicate the findings of clinical trial data and relevant clinical guidelines.
Strong knowledge of the NHS structure and environment
Business and commercial acumen
How to apply If you’re ready to take the next step in your career, we would love to hear from you! Please click Easy Apply or contact Sarah Whitby on for more information.
Job details Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Business Development, Management, and Sales
Industries: Pharmaceutical Manufacturing
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Customer Experience Specialist in Bath employer: Star People
Join a leading international medical technology organisation that prioritises employee development and offers a dynamic work culture focused on innovation and collaboration. With a strong commitment to improving patient access to healthcare solutions, this company provides clear pathways for professional growth, a competitive benefits package, and the opportunity to make a meaningful impact in the healthcare landscape of the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Experience Specialist in Bath
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. The more connections you make, the better your chances of landing that Customer Experience Specialist role.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their values and how they align with your own. This will help you show that you're not just a fit for the role, but also for the company culture.
✨Tip Number 3
Practice your storytelling skills! Be ready to share examples of how you've built relationships and improved customer experiences in the past. This will demonstrate your ability to connect with healthcare professionals effectively.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in the interviewer's mind as they make their decision.
We think you need these skills to ace Customer Experience Specialist in Bath
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for customer experience shine through! We want to see how much you care about making a difference in healthcare and how you can bring that passion to our team.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant skills and experiences. We love seeing how your background aligns with the role of Customer Experience Specialist, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and skills are easy to spot. Remember, less is often more!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands quickly, so don’t miss out on this opportunity!
How to prepare for a job interview at Star People
✨Know Your Stuff
Make sure you brush up on the company’s products and services, especially in the cardiovascular field. Understanding their offerings will help you answer questions confidently and show that you're genuinely interested in what they do.
✨Showcase Your People Skills
As a Customer Experience Specialist, your ability to build relationships is key. Prepare examples of how you've successfully connected with customers or colleagues in the past. This will demonstrate your natural relationship-building skills.
✨Be Data-Driven
Familiarise yourself with CRM tools and be ready to discuss how you've used data to improve customer engagement in previous roles. Highlighting your analytical skills will show that you can contribute to creating seamless customer journeys.
✨Embrace the Company Culture
Research the company's core values and think about how your own values align with theirs. Be prepared to discuss how you can contribute to their inclusive and patient-centric focus, as this will resonate well with the interviewers.
