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- Tasks: Serve customers in our sports bar and restaurant, ensuring a great dining experience.
- Company: Join a vibrant Food & Beverage team focused on exceptional service.
- Benefits: Enjoy flexible hours and the chance to work in a fun environment.
- Why this job: Be part of a dynamic team and make memorable moments for guests.
- Qualifications: No prior experience needed; just bring your passion for customer service!
- Other info: Supervisory roles available for those looking to lead and inspire.
We are seeking dedicated and customer-focused individuals to join our Food & Beverage team as either a Waitress or Waitress Supervisor . You will play a key role in delivering exceptional service in both our sports bar and la carte restaurant , ensuring guests have a memorable dining experience. Supervisors will also take on additional leadership responsibilities, overseeing the waitstaff and assisting in the smooth operation of the restaurant and bar.
Key Responsibilities: Waitress Duties:
- Greet and seat guests with a friendly and professional attitude.
- Take accurate food and drink orders and ensure timely service.
- Provide menu recommendations and upsell where appropriate.
- Serve food and beverages efficiently while maintaining high service standards.
- Process payments and operate the POS system.
- Maintain cleanliness and organization in the dining area.
- Work collaboratively with kitchen and bar staff for smooth service.
- Follow all health, safety, and hygiene regulations.
Waitress Supervisor Additional Duties:
- Supervise and support waitstaff to ensure consistent service quality.
- Train and mentor new team members.
- Oversee table management, reservations, and restaurant flow.
- Handle customer inquiries and resolve complaints professionally.
- Assist with stock management and ordering restaurant essentials.
- Ensure compliance with hotel policies and food safety regulations.
- Coordinate with the kitchen and bar teams to optimize service.
Skills & Experience Required:
- Waitress: Previous experience in a hotel, restaurant, or bar is preferred but not essential.
- Waitress Supervisor: Prior supervisory experience in a similar setting is required.
- Strong customer service and communication skills.
- Ability to work in a fast-paced environment and as part of a team.
- Professional, well-presented, and punctual.
- Experience with POS systems and cash handling is a plus.
- Availability to work flexible shifts, including evenings, weekends, and holidays .
Benefits:
- Competitive salary + tips
- Staff meals on duty
- A dynamic and friendly work environment
AMRT1_UKCT
Waiter/Waitress employer: Star Hotel Kingussie
Contact Detail:
Star Hotel Kingussie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter/Waitress
✨Tip Number 1
Familiarize yourself with the menu and drink offerings of our sports bar and a la carte restaurant. This knowledge will not only help you answer customer questions confidently but also demonstrate your commitment to providing excellent service.
✨Tip Number 2
Practice your communication skills, especially in a fast-paced environment. Being able to effectively communicate with both guests and team members is crucial for ensuring smooth operations and a positive dining experience.
✨Tip Number 3
Showcase your ability to handle difficult situations gracefully. Think about examples from your past experiences where you successfully resolved conflicts or managed challenging customers, as this will be valuable in your role.
✨Tip Number 4
If you're applying for a supervisory position, highlight any previous leadership experience you have. Be prepared to discuss how you can motivate and support your team to deliver exceptional service.
We think you need these skills to ace Waiter/Waitress
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Waiter/Waitress position. Understand the key responsibilities and skills required, such as customer service excellence and teamwork.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in the food and beverage industry. Mention specific roles where you provided excellent customer service or worked in a fast-paced environment.
Showcase Your Skills: Make sure to highlight skills that are particularly relevant to the role, such as communication, multitasking, and problem-solving abilities. Use examples from past experiences to illustrate these skills.
Craft a Personal Cover Letter: Write a personalized cover letter that reflects your passion for the hospitality industry. Explain why you want to work with this specific company and how you can contribute to their team.
How to prepare for a job interview at Star Hotel Kingussie
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share specific examples from your past experiences where you went above and beyond to ensure a guest's satisfaction.
✨Demonstrate Teamwork Skills
Since you'll be working closely with other staff members, highlight your ability to work as part of a team. Discuss any previous roles where collaboration was key to success, especially in a fast-paced environment.
✨Prepare for Situational Questions
Expect questions that assess how you would handle various dining scenarios. Think about how you would deal with difficult customers or busy shifts, and be ready to share your strategies for maintaining composure and professionalism.
✨Dress Appropriately
First impressions matter! Dress in smart-casual attire that reflects the restaurant's atmosphere. This shows that you take the interview seriously and understand the importance of presentation in the hospitality industry.
