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- Tasks: Manage reception duties, assist visitors, and support pupils, parents, and staff.
- Company: Star Academies, a diverse and inclusive educational institution in Greater Manchester.
- Benefits: Supportive work environment with opportunities for personal and professional growth.
- Other info: Join a team committed to safeguarding and respect for all.
- Why this job: Be the friendly face of the school and make a positive impact on the community.
- Qualifications: NVQ Level 1/2 or equivalent, with good literacy and numeracy skills.
The predicted salary is between 22000 - 26000 £ per year.
Star Academies in Greater Manchester is seeking a Customer Service Officer responsible for reception duties, managing visitor access, and liaising with pupils, parents, and staff.
The ideal candidate will have NVQ Level 1/2 or equivalent, alongside a good level of literacy and numeracy skills. Experience in an administrative role within an educational environment is preferred.
Star Academies is committed to diversity, safeguarding, and providing a respectful workplace for all employees.
School Front Desk & Administration Specialist employer: Star Academies
Contact Detail:
Star Academies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land School Front Desk & Administration Specialist
✨Tip Number 1
Make sure to research Star Academies and their values. Understanding their commitment to diversity and safeguarding will help you align your answers during interviews and show that you're a great fit for their team.
✨Tip Number 2
Practice your customer service skills! Since the role involves liaising with pupils, parents, and staff, think of scenarios where you can demonstrate your ability to handle inquiries and resolve issues effectively.
✨Tip Number 3
Network with current or former employees if you can. They can provide insider tips on what it's like to work at Star Academies and what they value in candidates, which can give you an edge in your application.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to make a difference in education.
We think you need these skills to ace School Front Desk & Administration Specialist
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight any previous experience you have in customer service roles. We want to see how you've handled reception duties and managed visitor access, so share specific examples that showcase your skills!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the job description. Mention your NVQ qualifications and how they relate to the role – it’ll make you stand out to us.
Demonstrate Your Literacy and Numeracy Skills: Since good literacy and numeracy skills are key for this role, be sure to mention any relevant qualifications or experiences. We love seeing candidates who can communicate effectively and handle administrative tasks with ease!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Star Academies
✨Know Your Role Inside Out
Make sure you understand the responsibilities of a Customer Service Officer at Star Academies. Familiarise yourself with reception duties, visitor management, and how to effectively communicate with pupils, parents, and staff. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Skills
Highlight your NVQ Level 1/2 or equivalent qualifications during the interview. Be ready to discuss your literacy and numeracy skills, as well as any relevant administrative experience in an educational setting. Prepare examples of how you've used these skills in past roles to demonstrate your capability.
✨Emphasise Your Commitment to Diversity and Safeguarding
Star Academies values diversity and safeguarding, so it's crucial to express your understanding and commitment to these principles. Think of specific instances where you've contributed to a respectful workplace or supported diverse needs in your previous roles, and be prepared to share them.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the school's culture, their approach to safeguarding, or how they support their staff. This not only shows your interest but also helps you determine if the school is the right fit for you.